Got my response...
Thank you for contacting us regarding the Walt Disney World Resort.
We genuinely appreciate the time you took to write to us and share your
feedback. From time to time, we make adjustments to our offerings and
understand your disappointment with recent changes regarding Moana.
Walt Disney once said, "If nothing changed, there'd be no butterflies."
The passion that is received for the Disney brand from Guests, like you,
inspires us to constantly evaluate our offerings to search for
butterflies just like Walt Disney did. Please know that when we receive
comments from Guests they are shared directly with the Leadership in
various areas of our organization.
We appreciate you taking the time to share your thoughts with us.
Best Regards,
Matt Blaine
Guest Experience Services
Walt Disney World Resort
407-934-7776