I sat down and read my docs yesterday. We did the air with Disney that came with ground, boy did the docs get me even more confused on what I should do. First I am told to "attach the luggage tags before your flight". Then I am to collect the bags when I land and have them travel with me to the Marriot where I am to identify I am with Disney. Hmmm, thought Disney took care of bags so I read farther in the book... Ground transportation said pichk up at the marriott and drop off at the hotel... same place but different part of the airport. So they are picking us up, cool. Continue to read On "embarkation day based on the flight info you have provided to us (Disney did the air I provided nothing), a
DCL representative will meet you in the baggae claim and will provide further instructions at that time". HMMM, flying in the day before do I now return to the baggage claim the next day to meet DCL person? or does Disney meet me the first day?
Call Disney.....
Say this is the first time I have purchased air with Disney. I am told I will be very happy, Disney will take care of my bags so I wont have to deal with them and it is so easy. Cool.
Then I read the pages in the book and ask what am I to do?
HMMMMM
DCL will be there to meet you, put your bags in carts for the cruise. But I fly in the day before and the book said to bring the bags to the hotel with me..??..
Put on hold for 4 min.
Okay I am now told the following
Do not put the luggage tags on the bags before the flight. When you get to Houston you need to collect your bags and bring them with you outside of the luggage claim building and find the Marriott curtisy phone and call the hotel for a shuttle to pick us up. When we get to the hotel tell them we are with Disney to check in. The next morning put the tags on and you will be met by a DCL CM.
So I won't be met by Disney? right
So I need to do my own bags? right
I need to find a phone and call for a shuttle? right
How do I know what to do in the morning? Marriott will give you a letter when you check in.
ummmm so much for easy and so much for Disney taking my bags the whole time which was the biggest selling point for doing the air with them, attach a tag and Disney does the rest.
Hope this may help for others flying in as to what to do when you land.