Here is the response to my email I sent to the contact us.
Dear Lynnise,
Thank you for your interest in a
Disney Cruise Line Vacation!
I sincerely regret the challenges you've encountered while trying to
manage your reservation online.
Recently our website has been experiencing higher volume of traffic than
usual, as our Guests are preparing for their up coming cruise.
I understand your concern, and I regret that the site was not been
permitting you to manage your reservation. Thank you for bringing the
matter to our attention.
I see that you pre-reserved:
*Palo, a Table for Two, reserved in your name
*Submarine Expedition (from Aruba)
*Acapulco City Tour with Cliff Divers
*Canopy Adventure (from Puerto Vallarta)
*B.O.B. Underwater Adventure (from Cabo San Lucas)
If you need further assistance, please let us know.
We look forward to sailing with you!
Have a Magical Day!!!
JD
Reservations Department
Disney Cruise Vacations