Making ADR Thread - hold times, IT vents, and general whine!

[Hayloburger]

THANKS FOR ALL THE VALUABLE INFO, TRINA! I guess we'll see each other in the morning........7am sharp!! We want Mama for June 2nd.........this is on the top of our list this trip (we've never done Fantasmic, for some reason, it never works out!)
Linda

 

[spauldo]

I am in tears right now!!! I waited almost 2 hours and than got disconnected when the CM was looking up my reservation number! i am so sick to my stomach!

 

[Pocahantas]

I am in tears right now!!! I waited almost 2 hours and than got disconnected when the CM was looking up my reservation number! i am so sick to my stomach!

Oh noooooo!!!

 

[Haley/Hayden Mom]

I have quite a few ressies to make, but one is CP on 5/31 as well. Which meal are you trying to get? We want dinner!

She wants breakfast. I told her that they have something called Pooh Toast and she is all for that.

 

[Haley/Hayden Mom]

Have been on hold for 2hr3min now. Thank god for free nights and weekends!!!!! Hubby is thinking this whole ressie system is a farce now.

 

[spauldo]

Well after being disconnect from my 2 hour wait, I have to start all over again!

 

[Hayloburger]

I'm sorry Spauldo.

I'm multitasking...as I'm holding, I am updating my siggie with trips (I haven't had a fancy signature before!!!)....

 

[steins]

well just been waiting about 30 minutes here... I hope I don't get disconnected, I think I might cry
I am trying for

5-30 - Le Cellier (dinner)
6-01 - Boma (dinner
6-02 - Coral Reef (dinner)
6-03 - Tutto Italia (dinner)
6-04 - The Garden Grill
6-05 - Ohana (dinner)
6-06 - Wilderness Lodge (lunch)

I'm a little concerned about Le Cellier on May 30, since many people have been able to book this day for a while. But it is the kick-off dinner to our honeymoon, so HOPEFULLY they can squeeze us two in somewhere, lol.

 

[spauldo]

Has anyone else gotten through?

 

[Hayloburger]

1 hr 36 minutes....still holding and brewing my 2nd pot of coffee....I am going to be jittery by the time they answer!

 

[Haley/Hayden Mom]

I'm thru and I love our CM Edmund!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Pocahantas]

Well, I just gave up and called DVC Member Services instead. Got right through but I am running into alot of "no availability"!

 

[jaqclenz]

2 hours and 10 minutes later I got all my requests.

Surely there is a better way to do this.

 

[Trina7020]

When I was chatting with my lovely CM waiting for things to pop up I asked about these awful wait times...

She said that the dates they are booking under the "new" system and just so few right now... (Like May26-June 8 or 9 or something) that they still haven't trained many people....

But what Disney is missing IMO is that yes it is only roughly 2 weeks worth of dates.... but probably the large majority of the calls right now.... or at the very least half!!!

She said they are training more people all the time.... but I think they need to hurry

 

[Haley/Hayden Mom]

I have my breakfast ADR for CP. 9:05am on May 31st!!!!!!!!!!!!!!. Thank god the wait is now over now I can eat the pancakes I have been staring at for 20 minutes. Good luck everyone else. Have QSDP the rest of trip but have those places picked out too. Give opinions please.

AK- lunch at Flametree Dinner Yak and yeti CS

MK - breakfast at CP lunch at Cosmic rays Dinner at columbia harbour house

Epcot - Lunch at Liberty inn Dinner at Cantina De San Angel

DHS - Lunch at Pizza planet dinner ar Studio Catering.

Lunch at T-rex on day off from parks.
Otherwise breakfast in room and CS at ASMu

 

[spauldo]

Well, I just gave up and called DVC Member Services instead. Got right through but I am running into alot of "no availability"!

What is DVC Member Services? Can I get that number from you please!

 

[Hayloburger]

I'm just holding now to see if I can break a record! CRAZY!!

 

[Pocahantas]

What is DVC Member Services? Can I get that number from you please!

It is only for Disney Vacation Club Members. They can make dining reservations also for members but they open 2 hours later than disney dining. I think I would have been better off with disney dining though because most of what I want is not available.

 

[IndyClown]

45 minutes & holding. Listening to the music from Splash Mtn right now on the phone. This is NOT my laughing place.

 

[serene56]

wow-- isnt this all long distance calls? I dont know if I could hold for 2 hours. My ear would hurt.