Yes, I am a Loews member. To get the upgrade, we just asked. The club level is the concierge level. For breakfast they had cereal, croissants, bagels, muffins, fruit. From 5-7 they had sandwiches and potatoe salad, one night it was sushi. Some sausage stuff on another night. They also had beer, wine and alcohol and cheese and crackers. At night they had cookies. The sad part was the people there are like animals, they get off the elevator and just grab, there's food all over the place, they don't clean up after themselves. Don't get me wrong you are there on vacation but people are SO greedy and pushy. At times we just avoided the whole area. They also had soda, coffee and water out all day long.