First of all, I can totally understand what sharonk is saying, and I think this situation would have been frustrating for any of us. If she had been told to come back after 3pm, she would have been fine with it.
Second.....I think we just need to understand that until the renovation is complete, we may be getting a room that is all worn out. The only thing that can be done to fix this is being done.
I'm just going to expect a worn out room in December and be OK with it. We will have a glorious view (on either side) and be right on the monerail, so to me the money will be worth it.
We happen to be slobs at home, so worn out won't bother us. But I know that most (normal....which we are not

people) would not like it at all. So maybe, if you don't want to be "surprised" by an old room that is falling apart, it may be best to stay somewhere else until 2006. And THEN, wahoo!! luxury here we come!!