Just Back/Finger ID a Scam?

EjandMD

Two Normal People Obsessed With WDW
Joined
Jul 12, 2001
Messages
483
Stayed at Pop May 25-29, I'll post my trip report later. But for now... I think the finger id is a total scam more than ever! Three things make me think that. I know that Disney says they use it to try and protect people from buying bogas tickets from other people and so that people can't steal your ticket. But I really think it's so that they can make more $$ by having you buy a ticket and not handing them off to your friends and family.

Three things happened on this trip:

1. At Epcot I held the three tickets of my travel crew so I was the FP runner. I have an AP so my ticket looks different. At the end of the day I realized that no one signed their ticket! :rolleyes2 So now how would we know whose was whose? So I asked the CM at the gate what we should do and he said no problem they will reset the tickets when we come back into the parks. (Geez so that's easy get a ticket from a friend and tell them that you confused your ticket with someone elses so they will reset it. I am not saying to do that but it's a flaw in the whole Disney reasoning why we need our fingers scanned.) ANYWAY so we went back into the park for Illuminations and at the gate we told the CM that they needed to be reset, she said to send the first person in and we should test each ticket on her to see which one is hers... well the very first ticket she used worked! I like a dummy, says "nice pick!" Second my husband goes in and his works to, and finally the last person goes in and his works. So do you mean to tell me that they all randomly picked the right ticket? I thought so, but then Sunday happened.

2. ON Sunday we went to MGM for Star Wars. When we got there 1 hour prior to opening there was already a line so we stood there and as the CM was ready to send us through she told us no fingers today, there is too much of a mob! Well that's cool, so I realize that they can turn it off or what ever, but everyone went through with no finger scan.

3. On Monday we went to AK. My biggest pet peve is that I get to the parks an hour before opening and may stand behind a few people, but if their fingers don't work, you've got problems because now 100 people have entered the park and you can't cut to another line cause everyone's in line and all that hard work is down the drain, cause someone's finger won't scan :sad2: So this day at AK the lines to get in were well beyond the ticket booths, we waited and were 4th in line. And it happened, this family in front of me couldn't get the finger to scan and so we stood there and watched hundreds of people go before us through the park and there was nothing we could do finally, in my Disney frustration I told the CM that this was nuts and let us go! He hit the pad and everyone went in without finger scanning.

The whole thing is rediculous and if Disney wants to make sure people are selling tickets to other people fingure out a better method!
 
EjandMD said:
Stayed at Pop May 25-29, I'll post my trip report later. But for now... I think the finger id is a total scam more than ever! Three things make me think that. I know that Disney says they use it to try and protect people from buying bogas tickets from other people and so that people can't steal your ticket. But I really think it's so that they can make more $$ by having you buy a ticket and not handing them off to your friends and family.

The system may not work perfectly but I don't think scam is the right word. Disney isn't trying to steal from you or rip you off like the word scam implies.

And of course they are trying to make sure people don't transfer the tickets to others. That's the whole point. Tickets have always been non-transferrable but people did it anyway. Apparently, Disney felt they had to do something about it.
 
I must be the epitome of unlucky, then. When my family went in and the tickets were not signed, we were made to sign them right there(bet the people behind us LOVED that!) so ours were forever identifiable.

Oh, and one day one ticket demagnetized or something...wouldn't work. So we had to leave the line, go to Guest Services, and show picture ID. Are we the ONLY people who WDW is enforcing everything with?

As for whether or not they SHOULD finger-scan, I suppose that they wanted to make every guest pay the correct first-parkday-admission price. Because later days cost MUCH MUCH less.

Whenever a business institutes a rule, it is most likely in response to prior misuses (or even abuses). Where a rule-breaker goes, we all must put up with increased inconveniences. Many people are unable to police themselves, I think.
 

taximomfor4 said:
Whenever a business institutes a rule, it is most likely in response to prior misuses (or even abuses). Where a rule-breaker goes, we all must put up with increased inconveniences. Many people are unable to police themselves, I think.

Good point. It certainly is too bad as it does make it more inconvenient for everyone as the OP experienced.
 
I agree that scam may not be the best choice of words, but I do believe it's either not working the way Disney intended it to, or it's more of a scare tactic so people don't swap tickets.
8 of us were there in April, and 7 of us had tickets (baby under 3 didn't need one). One of us held on to all of the tickets in her pack, and each morning when she handed out our tickets before entering, none of us had any problems getting in. I find it hard to believe that in the 6 days that we were there, each time we happened to get the same ticket back each day. :confused3 We made no attempt to keep up with "who's was who's" either.
 
We must have beady little criminal eyes. When the finger scan failed, we had to show I.D. before he would reset it.
 
I don't mind that there is something to id the buyer to the ticket, I just REALLY gets me when it doesn't work and the line, that you got there super early to be one of the first in is stuck! My DH said to me yesterday to "cut" into the line next to us, I looked back and that line extended soooo far back that it woudn't be fair to "cut" and of course I wouldn't cut, but i couldn't jump lines, we were stuck!

Although I would have been royally PO'ed if I got sent to guest relations to fix the ticket! All that time down the drain! I'm always the first person up at 5:30 a.m. to get things going and everyone at the park and fed at least an hour before opening.
 
They do say that if you buy a whole load of tickets at once, then they are regarded as a "group" on the system and as long as your finger scan matches one of your group, then it doesn't matter what ticket you use out of that group.

Or that's the theory...
 
M and C's MOM you mean to tell me that you weren't as nieve as I was in believing that my three picked correctly :rotfl2:
 
taximomfor4 said:
I must be the epitome of unlucky, then. When my family went in and the tickets were not signed, we were made to sign them right there(bet the people behind us LOVED that!) so ours were forever identifiable.

Oh, and one day one ticket demagnetized or something...wouldn't work. So we had to leave the line, go to Guest Services, and show picture ID. Are we the ONLY people who WDW is enforcing everything with?

As for whether or not they SHOULD finger-scan, I suppose that they wanted to make every guest pay the correct first-parkday-admission price. Because later days cost MUCH MUCH less.

Whenever a business institutes a rule, it is most likely in response to prior misuses (or even abuses). Where a rule-breaker goes, we all must put up with increased inconveniences. Many people are unable to police themselves, I think.

We were at Disney for 12 days last summer. For some reason, my ticket kept demagnetizing. There were 3 of us and it only kept happening to me. The CM at the gate never made me show ID or go to Guest Services. She actually went and got me a new ticket on one occasion. My ticket messed up at 3 different parks and the CM at the gate always took care of it for me without showing ID. Seems like another issue that is at the discretion of the CMs.
 
Well DH and myself went in February and I used my DD 14's ticket and never had a problem. We had 10 day hoppers and were are going back in July with DD 6, DD 14 is going elsewhere. We used DD14's ticket so I could use mine in July....NO PROBLEMS AT ALL! The finger scan is a JOKE!!!
 
LOOK OUT JER JAN's going to get flamed :furious: Here come the morality police!
 
Actualy the computer system is smarter then you think.

From what I have heard though the grapevine is that the computer system is smart enough to recognize groups of people who are together when entering the park. So in theory the biometrics scan is not just assigned to your ticket, but all the tickets in your party.
 
I just got back as well. We actually had a discussion about the finger scan thing while we were there, so for an experiment SO and I switched our annual passes. Lo and behold it came back as "Access Denied". Played dumb that we'd actually grabbed the others ticket, slid mine in the ticket slot, stuck my fingers in and all went as usual.

We both got our annual passes at the same time, same transaction, both went through the park gates to activate the finger scan one right after another, so I'm not sure if the group theory applies. Although it may be different with APs.
 
JerJan said:
Well DH and myself went in February and I used my DD 14's ticket and never had a problem. We had 10 day hoppers and were are going back in July with DD 6, DD 14 is going elsewhere. We used DD14's ticket so I could use mine in July....NO PROBLEMS AT ALL! The finger scan is a JOKE!!!

no morality police here, just a comment. Do you think it worked for her because she was part of the original "group" of finger scans? It would make sense if they do have the "groups" tagged together that she was able to use the ticket of DD without raising an issue at the turnstile.
 
I didn't realize we were suppose to sign them! We went in March to DisneyQuest (and I didn't think they did the finger scan there, but they did) and now I am not sure whose ticket is whose. I guess we will have to get it figured out next week!


DJ
 
ok it has been so long since I have purchased my origianl AP that I have forgotten something. When a person first purchases their ticket, AP etc, does Disney take a "scan" of your fingers at that point so when you enter the turnstiles at the park the computer recognizes you, otherwise how could the computer biometric scanner work? Or when you go thru the turnstiles the first time, does it record the ticket and finger scan at that point and remebers it for subsequent uses??
 
If the finger scanners were turned off when you use your ticket for the first time, finger scans will be recorded upon the next usage.

The system would be better if, should it be desirable to turn off the scanning, that it is still required that guests at least insert their fingers briefly and the yellow light continues to come on before the green light comes on. This way guests won't actually know the scanning is turned off.

Is this fair or kosher?

1.
I forget said:
You're stuck at the turnstile behind another guest who is trying forever unsuccessfully to do a finger scan.
Should your turnstile line merge with the next turnstile line?

2. You are now at a fastpass machine and hand to the CM behind it your family's five passes and one invalid fastpass slip "You already hold a fastpass for a different ride" Next fetch is over an hour away. You say, "We were stuck for a long time at the turnstile while people at the turnstiles on both sides were flying by. WOuld you be so kind as to run another set of fastpasses for us? Would a CM oblige?

3. OT: I would like to see price checks abolished, forbidden, interdit, verboten at the supermarket checkout. (a) the cashier should deftly cull the item, ring up everything else, and send the customer on his way and the customer may re-buy that item as a separate transaction, (b) the cashier should take the word or first guess of the customer about the price, ring it up, and the store has a random secondary screening at the door to try to catch any errors.

Disney hints:
http://members.aol.com/ajaynejr/disney.htm
 


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