June 22 - Has anyone been able to modify a resort reservation online today

[val1234]

Well after 2hours and 25 minutes on hold I got a lovely CM on the phone who changed my dates from 8/23-8/30 to 8/24-8/30 YC CL. I tried to keep my original 7 nights but checking out 8/31 was not available for CL. The CM did not know if CL was even going to be available but it is available to book during the modification so I would assume that its good news for CL folks. Also she said the feature pool SAB should be open when the resort side opens up. She confirmed it would be closed for the intial period when only DVC is open. I also was able to book all 7 days at the parks with no issue as soon as I logged back into MDE after the call. So I am happy for now but it was a very stressful morning to say the least.

 

[sarahann77]

Did you do that through the app or a website? What’s the website?

Website. Just the regular disneyworld.disney.go.com

 

[Michael77]

I was able to modify a 2020 trip online today. Tried to move my another res into 2021 and that didn't work.

 

[JM23457]

Well after 2hours and 25 minutes on hold I got a lovely CM on the phone who changed my dates from 8/23-8/30 to 8/24-8/30 YC CL. I tried to keep my original 7 nights but checking out 8/31 was not available for CL. The CM did not know if CL was even going to be available but it is available to book during the modification so I would assume that its good news for CL folks. Also she said the feature pool SAB should be open when the resort side opens up. She confirmed it would be closed for the intial period when only DVC is open. I also was able to book all 7 days at the parks with no issue as soon as I logged back into MDE after the call. So I am happy for now but it was a very stressful morning to say the least.

What phone number did you call? I can't even get on hold when I try.