July 9 & July 10 AP Preview Dates - Event Now Sold Out

yulilin3

Disney Freak
Moderator
Joined
Nov 1, 2007
Ya I guess at this point it doesn't matter. If I'm in, I'm in, if not, then I dun screwed up
Im sure you're in. It infuriates me how all this could be prevented if Disney's IT department would actually work. I don't think you're the only one that hasn't received an email
 
  • gharter

    DIS Veteran
    Joined
    May 3, 2004
    Im sure you're in. It infuriates me how all this could be prevented if Disney's IT department would actually work. I don't think you're the only one that hasn't received an email
    Many problems could be avoided if Disneys IT worked better. I don't understand how a multi-billion dollar company can't get their apps and website to work well.
     

    Pieps86

    ¡Por favor manténgase alejado de las puertas!
    Joined
    Feb 19, 2016
    I did not take the screenshot, I accidentally closed the window.
    I hope they email confirmation soon- I keep thinking I messed up somehow
    Per the confirmation page (I saved it as a PDF):

    Passholders with confirmed reservations will receive an additional email with details on
    how to check in for their reservation 3 to 5 business days in advance of their selected
    event date.
     
  • tcherjen

    DIS Veteran
    Joined
    May 6, 2012
    Per the confirmation page (I saved it as a PDF):

    Passholders with confirmed reservations will receive an additional email with details on
    how to check in for their reservation 3 to 5 business days in advance of their selected
    event date.
    Thank you :) I guess I will just have to wait and see if I get the email by at least next Monday. I have literally been on hold most of today and not gotten an answer.
     

    Pieps86

    ¡Por favor manténgase alejado de las puertas!
    Joined
    Feb 19, 2016
    Thank you :) I guess I will just have to wait and see if I get the email by at least next Monday. I have literally been on hold most of today and not gotten an answer.
    I'm sure you are good, I haven't gotten an confirmation email either. I honestly haven't heard of anyone that has!
     

    Pieps86

    ¡Por favor manténgase alejado de las puertas!
    Joined
    Feb 19, 2016
    Lack of investment in their IT department.
    From what I understand, there's been a lot of outsourcing. In my experience, that can be good, or it can be absolute disaster that ends up costing more than they originally tried to save.
     
  • LittlePanda

    Earning My Ears
    Joined
    Jun 29, 2020
    I didn't get any email - however, when I called the AP line to check on something, the first thing it told me was that if the call was regarding AP preview, it was sold out. :oops:
     

    ScubaCat

    DIS Veteran
    Joined
    May 12, 2008
    From what I understand, there's been a lot of outsourcing. In my experience, that can be good, or it can be absolute disaster that ends up costing more than they originally tried to save.
    Lack of investment in their IT department.
    Plenty of investment, and doesn't necessarily matter who or where the developers are. Problem is lack of direction; no CTO. Ultimately that structure will have to change or these things will continue. A topic for another day and thread.
     

    tcherjen

    DIS Veteran
    Joined
    May 6, 2012
    Still no email this morning. I wanted to update- I called and off and on yesterday and was finally able to talk to someone. She cannot see anything on her end. So over two hour wait was for nothing. If anyone gets an update, please let me know. I am disappointed I did not receive the email confirmation. Of course, it was my mistake for closing it out.
     

    tcherjen

    DIS Veteran
    Joined
    May 6, 2012
    Just wanted to add an additional update-
    I was able to speak with a CM this morning. She said she saw something about some AP not getting the confirmation email. Apparently they are still working on sending that out to all of us. She also scheduled for IT to call me. They did and confirmed they are still sending them out. Also IT said it would not show up on MDE plans. I hope this is all true, as I did not get the email. Hopefully those of us with missing emails will have them soon.
     

    osufeth24

    DIS Veteran
    Joined
    Jun 9, 2019
    Just wanted to add an additional update-
    I was able to speak with a CM this morning. She said she saw something about some AP not getting the confirmation email. Apparently they are still working on sending that out to all of us. She also scheduled for IT to call me. They did and confirmed they are still sending them out. Also IT said it would not show up on MDE plans. I hope this is all true, as I did not get the email. Hopefully those of us with missing emails will have them soon.
     





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