My husband was sleeping at a nice Hilton in Phoenix on Tuesday night when he woke up because a 2" bug was crawling on his face.
He took a photo of it, chased it into the bathroom and then killed it. Then packed his bags and went to the front desk and asked for a new room. They gave him a new room and when he got there the door was already open. He knocked and took a look around; since he didn't find anyone inside he went in and tried to sleep.
The next morning he went to the front desk and asked for a comp night for his trouble. They said no, but offered him a free breakfast. He already had a free breakfast. How about a free drink (which he probably needed at that point) but he said no, he would be checking out and didn't want a drink. So he asked for points. They said they could give him points. So far only his normal points for staying have showed up in his HH account.
So what do you think crawling bugs and unsecured doors are worth points-wise?