I just called Amex regarding my Gold card. I've already paid the annual fee and I'm probably going to keep this card through 2021.
My call was to get an explanation of the new benefit with Uber Eats. So, you sign up for the Uber Eats at 9.99 a month. Then you get 'free delivery and 5% off your order'.
At the moment it seems most of what we order goes through Door Dash, and usually our 'fast food' - ie Chick fil a, Panera, Chipotle and a few others are delivered very quickly - under 30 minutes. Looking at the online website it's quoting 50 minutes to get Panera. 45 minutes for Starbucks (which I wouldn't order). So, depending on how often we used this service, Amex would pay 9.99 on my behalf, and I would save a delivery fee of $1.49 to 4.99 from what I can see, each time I ordered plus about a $1 on the actual order. So, basically a small discount for each order.
It's difficult to determine if this is a 'plus' for me. When I input 'pickup' all the options got grayed out with 'no couriers available'. Of course I understand I'm not signed up or logged in.
One thing that I noticed is that the actual Uber Cash goes away effectively if you do Uber Eats since this is a subscription service. And, the Amex website is still saying Uber Cash is available 'coming soon' and add your card to your Uber wallet, but seem to be putting the emphasis on becoming an Uber eats member.
So, I don't like this promo. I'm going to take advantage of the airline credit later this year and toss this card. I'll probably do the sign up for the Uber Eats and then trash it at years end when my card is again up for renewal.
I'm a little tired of the nickel and dime on the Gold card. I can always use it for ice scraping I guess.