I am trying to understand how this whole guide system works. I called DVC's 800 number to get materials and was transferred to a person who I spoke to for about 10 minutes and who sent me the info I requested. The materials came yesterday and I discovered that she is a senior guide. So does this mean I am supposed to talk to her all the time now? What if I hear about a different guide here that I would rather talk to? What if I end up buying resale - Will she still be my guide or will someone else be assigned? As an aside. I spoke to her and gave her my name, and everything (package, letter saying "Thank you for your interest..") came addressed to my HUSBAND. This is not a way to make a good first impression.