I book my vacation yesterday. I called and got a room only discount and then purchased tickets seperately. I called back later and requested a king bed.
I had also noticed that they had spelled my Girlfriend's last name wrong. When I called back the first time the lady told me that she cannot change the spelling without rebooking the entire vacation.
Today I called back again and request non-smoking but the lady said the my request for a king bed was not in there either. She added them both and I had mentioned about the spelling error and she said she would correct that too. We then somehow got to talking about tickets and I come to find out that I had not purchased the tickets that I thougt I was purchasing. The CM who booked my tickets did not give me the park-hopping option. I'm glad I found that out now or I woulud have been upset when i showed up. I'm just worried that my requests did not go through and that my reservations are not correct because I have gotten many conflicting responses.
Has anyone else had this problem and how did you solve it?
Thank you
I had also noticed that they had spelled my Girlfriend's last name wrong. When I called back the first time the lady told me that she cannot change the spelling without rebooking the entire vacation.
Today I called back again and request non-smoking but the lady said the my request for a king bed was not in there either. She added them both and I had mentioned about the spelling error and she said she would correct that too. We then somehow got to talking about tickets and I come to find out that I had not purchased the tickets that I thougt I was purchasing. The CM who booked my tickets did not give me the park-hopping option. I'm glad I found that out now or I woulud have been upset when i showed up. I'm just worried that my requests did not go through and that my reservations are not correct because I have gotten many conflicting responses.
Has anyone else had this problem and how did you solve it?
Thank you