Holy Diagon Alley Batman!

Disney was a 'Destination' since it opened MK and two hotels, however most didn't spend a week there. It was a 2 or 3 day destination and then most likely either went on to see other parts of Florida or went home.

Disney has been marketing as a destination, whether that is a 3 day destination or a seven day destination from the very beginning. And not just in the southern states, but internationally, from the beginning. Universal does not market themselves well, or almost at all, internationally, or perhaps even outside of the southern states. I don't see much in buffalo either, so I am guessing the northern states are not hit as hard with tv marketing. There is close to zero marketing in Canada, and if you think this is a small market share, then Disney is wasting a lot of dollars up here. I do not know how much is going on in England. But in other countries, just by looking at their international websites, I would say there is zero target marketing going on there. brazil has one of the largest fan bases of HP apparently, and Disney can successfully market to them.

How do they advertise itself as a 2 or 3 day place? They simply state that if you're spending more than 3 days in the parks your best value is to just buy an annual pass.

If a person, who has never been to universal, decides to take the kiddies to go see harry potter. Perhaps they have been to Disney a few times too, or maybe have never done any theme park vacation. They go online at the official website and start checking into the cost of a vacation. A three day ticket is the max they can purchase. What do you think they are going to think. I guess I only need three days here.....
What would happen if the website had a 7 day ticket? A 7 day ticket that is only 10 bucks more then there 3 day ticket? Front loaded like Disney. Think about that.

Saying that an annual pass is a viable alternative is both right and wrong. In fact, a year and a half ago, it was on a thread that I berated Universal for not making the annual pass more visible to the average consumer when they changed the website to do just that. Most consumers would not have realized that there was just a marginal difference between the 3 day hopper and the base annual pass. Now at least, that is featured somewhat prominently on the home page.

It can possibly right if you are a consumer who knows what they are doing (however I would argue here how can it be a viable alternative when 3 months of the year are blocked out on the cheapest annual pass). Its the psychology of it all. I ONLY need a 3 day pass, or I have to get an annual pass. This to me absolutely tells the first time user, the first time customer, even the repeat customer, that you only need 3 days at MOST to see all they have to offer. Psychology 101. Universal sucks at the psychology of marketing, and this three day ticket is proof of it. This is what I think. Does not mean I am right though.

I doubt anyone at Disney is laughing over their growth going flat while a competitor up the road is experiencing double digit growth. I think that is a fantasy that many "inside the bubble" share, but it's not reality.
I might have been a little light hearted in that comment, but I think it was a little misunderstood too. I don't think Disney is laughing over the competition, indeed they take it very seriously, why else would they pop in a jet, and buy star wars for an extraordinary amount of money literally over a weekend, in the midst of their magic band implementation? However, what I think they are laughing at, or at least I imagine they are laughing at, is the thought, go ahead, bring consumers to Orlando, we are going to get them for 5 out of the 7 days, thank you very much.

My how times have changed. I remember when it was Universal who had to siphon off guests who came down to Orlando to see Disney. Maybe now that Disney is eating the leftovers it will motivate them to do something worthwhile for their guests.
I laughed at this. You are right. Universal was the siphon for many years, so turn about is fair play. And I hope that it encourages Disney to do something worthwhile, however I am not sure that is going to be the case. I think disney is profiting from Universals success, and building their targeted marketing plan using dollars the UO is handing them. I just want UO to stop making it so easy for the mouse!!

I don't know where you get the impression that they don't market themselves as a destination. They just finished their 4th hotel and submitted plans for an expansion to RPR and/or a 5th hotel. You think they're doing that because they aren't able to fill existing rooms? UO is very much a destination and has made some pretty bold moves to state that fact.

You are right, they have EVERYTHING to market themselves as a destination. But they don't, at least almost nothing here in Southern Ontario, where we are slammed by Disney marketing, especially at certain times of the year. There is no media campaign here. No one knows about Diagon Alley opening, or the fact that they even have on site hotels. Not here. Maybe its different where you are, but you see, that is just my point. Universal is still marketing to a small and local market, not globally, not internationally. And HP is GLOBAL. And a sunny vacation destination is in the minds of an awful lot of Canadians. And the canadian market was no where near effected as the american market in the past/current recession.

And I know without a doubt that the Universal marketing team sucks. If they had any brains at all, the current 3 hotels would be sold out a year in advance, at 100% occupancy SOLEY due to the fact of 1)FOTL 2)Walking Distance to 2 great theme parks 3)HP. Look at the contemporary when it opened, and MK was the only theme park. It would be almost 12 months in advance you needed to book, in order to get a room. Does not matter if people were staying 2 days or 3 days or a week. That hotel was at maximum occupancy, and booked out a year in advance. Simpy a matter of supply and demand. Universal only had 3 hotels up to a couple of months ago, and you could get a 30% off pin during peak travel times for those hotels.

Seems like whenever I turn on the TV lately, I'm seeing a commercial or a TV special about Universal. Disney...I see the silly 7DMT commercial where everyone is wearing sunglasses like it's the amazing "cool" ride. I'm not so sure it's Universal who has the marketing issues. Disney relies heavily upon it's past. There's a reason why Disney has to say things like "Remember the Magic" and not "Experiance the Magic".

Not here. Nothing. Nadda. How about those people living in England, can you give us an idea of what type of tv media campaign is going on? I would be interested in hearing that. At least for universal. Disney is all over the place, newspaper, magazines, TV, the whole nine yards.

Also Disney's marketing, the TV media is only a small part of their wild success, and continued wild success.
 
Good points and I'll just add something worth considering:

Where Disney has been in the "lock'em in" business, UOR seems to be embracing the "We know you'd like to do other things in Orlando" strategy. For example, what UOR has done with Cabana Bay is very interesting. Cabana Bay provides very affordable Family Suites, other accommodations, and amenities worthy of a week's stay in their own right. But it doesn't provide Express Pass. Instead of locking the guest in, they're saying: come stay with us for the week; spend 2, 3, or 4 days in our Parks; and hit SeaWorld (which is right next door), BG, LegoLand, or the beaches if you'd like. If you're having a great time with us - that's excellent! Add on a couple of Park days, and grab Express Pass if it makes sense for you...! Even the Flex Ticket and other ticket combos reflect this.

This may well end up as a very smart strategy - not going the "lock'em in" route. It's easy for many to forget just how much of an expense hit the "lock'em in" infrastructure is to Disney. Orlando's entertainment options are only expanding And UOR is situated right in the middle of much of it. Why not be The Hub for that? And instead, lock them in to UOR with innovation and ammenities. What they do with the next Hotels that are in the works as far as type of Hotel and the ammenities will be very telling.....
I wonder if they could offer subsidized Disney park ticket as part of a flex ticket. Like spend a week with us and purchase 3 days or more admission to Universal and we'll give you a day at Disney for $50. Not sure how smart it is to do something like that in regards to a competitor, but it would certainly be legal...and interesting.
 
When they overtake Disney I'll listen to your opinion but until then...meh.

The key or smart thing to do is to take advantage BEFORE everyone else does.
I perish the thought of those lengthily built queue's at Universal ever being completely full. It is such a relaxing and beautiful park. Hopefully they keep on building:-)
 
I've started to wonder why I'm helping people go to Universal, since it just means more people there.



It's horrible! Awful. Don't go, you'll be totally bored. No theming, nothing pretty or lovely at all.

lol, I think you are right. I think I will pretty much just tell people in person from now on..

Edit: After this August at DL, this username will go on hiatus - It was a great 10 years!!!
(I just made a Universal one to use afterwards.. I will have to make a formerly known as signature when I get a chance)
 

I laughed at this. You are right. Universal was the siphon for many years, so turn about is fair play. And I hope that it encourages Disney to do something worthwhile, however I am not sure that is going to be the case. I think disney is profiting from Universals success, and building their targeted marketing plan using dollars the UO is handing them. I just want UO to stop making it so easy for the mouse!!
I would bet that for every one Universal customer that visits Disney, there are two or three that add a few Universal days to their Disney trip.
 
I think disney IS paying attention to what is happening over yonder. This past trip was the first in 5 years, and first to WWoHP (in the middle if the trip.) Walking back through fantasyland after IOA, I was struck by how much seems like a response to HP (original "brew", interactive ETwB like Olivander's, even the over the top theming of Rapunzal's bathrooms). It's not a new shiny attraction, but it changes the experience (and makes tomorrow land look REALLY shabby.) IMO I hope WDW will spend the time and $ to spruce up the other sad areas, like future world.
 
Totally ancedotal and likely not representative of the dollar amounts being put into advertising but over the past year I have seen way more ads for Universal on TV than for Disney. I will add that I don't watch that much live TV, mostly sports, travel, and food channel, and I do live in Florida.
 
Disney has been marketing as a destination, whether that is a 3 day destination or a seven day destination from the very beginning. And not just in the southern states, but internationally, from the beginning.
This is exactly right. I still have most of our brochures, guides, pamphlets and souvenir books from our first visit in 1972. Back then they called themselves the "Vacation Kingdom of the World". Even with just two hotels (and quickly a third in the Golf Resort), people in the brochures are shown playing golf, riding horses, water skiing, having dinner at Top of the World complete with a floor show, canoeing, fishing and playing tennis. Look at how the resorts were originally designed. The Garden Wings of the CR were built around tennis courts and it was darn near impossible to book a court. The Golf Resort was built with one thing in mind. We used to do 4 day stays back then and in addition to going to the MK, we played golf, tennis, swam in the pools, rented boats, had long dinners. Sat a spell and listened to the mariachi band play in the Grand Canyon Concourse. To be honest, our time in the park was less than 50% of our waking hours back then, but we still filled our days. People don't visit WDW like this much any more. In some ways, I preferred it the way it used to be. It really was a vacation kingdom and not a theme park kingdom. Disney definitely marketed itself as a full 4 or 5 day vacation. They just didn't expect that anyone would assault the park commando style each and every day.
 
Totally ancedotal and likely not representative of the dollar amounts being put into advertising but over the past year I have seen way more ads for Universal on TV than for Disney. I will add that I don't watch that much live TV, mostly sports, travel, and food channel, and I do live in Florida.

We are bombarded by Universal TV ads here in the Midwest. A LOT of HP ads among others. We see this Universal ad that has nothing to do with HP quite a bit right now.

http://youtu.be/ys-3uFxAzxg

And this one...

http://youtu.be/USuczjkTaqw

Not to confused with this embarrassing debacle...

http://youtu.be/bqvFjzr-0d8
 
I think disney IS paying attention to what is happening over yonder. This past trip was the first in 5 years, and first to WWoHP (in the middle if the trip.) Walking back through fantasyland after IOA, I was struck by how much seems like a response to HP (original "brew", interactive ETwB like Olivander's, even the over the top theming of Rapunzal's bathrooms). It's not a new shiny attraction, but it changes the experience (and makes tomorrow land look REALLY shabby.) IMO I hope WDW will spend the time and $ to spruce up the other sad areas, like future world.

Disney spent their $1.5 Billion on the MDE and the bands we wear. I honestly know of ZERO it has done for me. It may let Disney track me while I voluntarily wear a wrist bracelet (at least it's not an ankle bracelet), but every single thing I can do with my wristband I could do in the past with my KTTW.

The only difference is the KTTW worked all the time, and a paper FP never disappeared from my pocket!

Disney makes choices. They could have chosen to maintain their level of park cleanliness, improve existing attractions, add new attractions, and not reduce staff. Instead they chose to build a guest tracking system. For now, at least, I prefer the choices US has made in recent years.
 
Disney spent their $1.5 Billion on the MDE and the bands we wear. I honestly know of ZERO it has done for me. It may let Disney track me while I voluntarily wear a wrist bracelet (at least it's not an ankle bracelet), but every single thing I can do with my wristband I could do in the past with my KTTW.

The only difference is the KTTW worked all the time, and a paper FP never disappeared from my pocket!

Disney makes choices. They could have chosen to maintain their level of park cleanliness, improve existing attractions, add new attractions, and not reduce staff. Instead they chose to build a guest tracking system. For now, at least, I prefer the choices US has made in recent years.

The MBs weren't supposed to do anything for you. They are supposed to save Disney money by allowing them to reallocate resources and lay off workers. Mission accomplished.
 
This is exactly right. I still have most of our brochures, guides, pamphlets and souvenir books from our first visit in 1972. Back then they called themselves the "Vacation Kingdom of the World". Even with just two hotels (and quickly a third in the Golf Resort), people in the brochures are shown playing golf, riding horses, water skiing, having dinner at Top of the World complete with a floor show, canoeing, fishing and playing tennis. Look at how the resorts were originally designed. The Garden Wings of the CR were built around tennis courts and it was darn near impossible to book a court. The Golf Resort was built with one thing in mind. We used to do 4 day stays back then and in addition to going to the MK, we played golf, tennis, swam in the pools, rented boats, had long dinners. Sat a spell and listened to the mariachi band play in the Grand Canyon Concourse. To be honest, our time in the park was less than 50% of our waking hours back then, but we still filled our days. People don't visit WDW like this much any more. In some ways, I preferred it the way it used to be. It really was a vacation kingdom and not a theme park kingdom. Disney definitely marketed itself as a full 4 or 5 day vacation. They just didn't expect that anyone would assault the park commando style each and every day.

Didn't they do this to themselves though?

I think the rising cost of a Disney vacation, especially the tickets, plays into this the go-go-go mindset. People can golf or play tennis or swim etc for far less money at other vacation spots. I mean, you can literally see this in people's faces when you are there. People are trying to get as much worth as they can out of their visit and that means the hitting the parks hard. I say it to myself, we can swim at home, I can play mini-golf at home lol.

So maybe Disney sort of cut off their nose to spite their face. They raised the ticket prices up up up, people start touring commando-style to get the most out of it.

Then Disney builds FPP to ration rides in response to the crazy lines and crowds. And of course try to run campaigns to get people to hang out back at their resort! :lmao:
 
45 pages into this thread... and I still don't know what Batman was doing in Diagon Alley??? I would hope they would keep the character appearances in their appropriate parks!!!!
 
I agree. Besides how would a "lock them in" approach work for Universal? Would anyone actually give up WDW to go to Universal exclusively when it's such an unknown element for so many?

It makes sense to me for them to lure people to the resort for ANY amount of time and then people can see how they could become a destination. Win them over first and then work on getting them back and for longer stays.

This strategy is working with us. For a myriad of reasons we're going to be doing 2 trips to Orlando over the next 10 months. This is extremely unusual for us in that we tend to travel more far afield. We have 2 weeks booked in Marriott timeshares for this coming Sept/Oct. and 7 day passes for Disney.
We're booking a 1 night stay at Universal to check out the HP stuff and as much as we can see in 1 day.

We were going to book 2 more weeks of timeshares for May (we have a number of weeks to use up when we missed our Aruba weeks due to medical issues). Ive decided instead to just book 1 week for now, save the other which I can use for Aruba in Nov next yr with our other weeks, and see if we like Universal. If so Im going to book 4 or 5 nights at U. Portofino seems to be more to my tastes than do any of the D deluxes at a much more tolerable price point and I have a feeling that DA is going to wow DH and I.

The funny thing is Universal really wasn't on our radar until these boards. We had gone many moons ago and the rides were far more wild than dh and I are into. But the HP theme's, details etc are really catching my attention (and Im in my 50's).

So for us what you said is an absolute. If they win us over we will be back for a longer stay and we may not even do Disney next time.
 
Not sure I follow the analogy. The Clippers and Spurs are neck and neck in terms of popularity.

Attendance:
LAC=788k
SAS=755k

Jersey sales:
SAS ranked 9th
LAC ranked 10th

Popularity isn't the point that I was trying to make. My point is staying power. The Spurs have kept the same formula for 15 years and have 5 Championships to show for it. The Clippers use to be bad (Universal) and have recently gained immense popularity, are winning more games, and are the shiny new thing. But, do you think they will have 5 Championships in the next 15 years? Nope.

Haha I like someone pulling basketball into a theme park discussion, though I strongly disagree with the example given. The Spurs had one of the most exciting offenses I have ever had the pleasure of watching this season. The ball movement was phenomenal, as well as watching them rain down 3's on everybody.

Plus, the average age of the starting lineup for the Clippers is 28 and the average age of the starting lineup for the Spurs is 29. Both teams had exactly 5 players on the roster older than 30 years old. The MVP of the Finals was one of the youngest to ever win it for the Spurs. It's a myth that the Spurs are an old team filled with old players.

Anyway this isn't the ESPN basketball board so I digress. :lmao:

I guarantee that those that find the Spurs offense exciting are closer to Tim Duncans age and not Blake Griffin. How many of the 5 players over 30 were stars for the Clippers? I know of 3 HOFers for the Spurs that are over 30. What is the average age of the most recognizable players? Tim Duncan is 37 and Blake Griffin is 2?. One dunks and is a high flying player. The other barely leaves the ground. One has commercials, the other doesn't. One is in Los Angeles, the other San Antonio. The ball movement and ppg does not equal excitement. Lots of fans would rather see 10 dunks instead of 20 layups. Statistics don't include excitement. And let's be honest. Part of San Antonio's popularity is based on them fighting the big bad bullies (Heat) and people wanted them to win because they built their team "the right way". Isn't that what a lot of WDW fans are doing? Rooting against Universal because they are a flash in the pan, but WDW has staying power like the Spurs. And that young MVP is a product of that old system, but I digress. :lmao:
 
[/b]

I'm still upset that they ripped out JAWS because it was very nostalgic to me. I guess I can live with Diagon Alley replacing it, though. ;)

look at your framed Jaws postcard and you will have happy thoughts again....::yes::
 
I actually prefer people like you don't listen to my opinion. Less people in line in front of me (to use a classic rose-colored example). Not that it really matters with FOTL so that isn't a great example of "apples to apples".

And the analogy was comparing lodging accommodtions, not the parks. I've made 25 more trips to Disney than I have Universal. How many times have you stayed in the Poly and Royal Pacific? Remember, this topic is about rooms. Enlighten me on the topic at hand. That room is REALLY worth $253/ more per night ($403 total)?

And just so we are clear, my beloved park(s) is WDW. Universal will not overtake WDW. I don't think one person has made that claim. Next time try not to dance around the actual topic at hand...

pulpfictiongif_zpse30d8079.gif


"**** pride. Pride only hurts, it never helps." -Marsellus Wallace

First of all I'd like to apologize for my snarky post.

And I really don't care for Poly to be honest. Take both hotels/rooms and put them in a neutral site and it's not worth more, but what is the old saying...location, location, location! It's not worth it to YOU, but it sure seems worth it to family's who want to stay on a monorail resort.

I've said this in other posts, Disney is king at testing market elasticity and extracting $$'s from wallets.
 












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE


New Posts





DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top Bottom