I have a winter coat that I love, but the zipper pull broke off. Now it zips up, but won't zip down (?) If you feed something through, like a paperclip, it pulls down fine. I keep meaning to get the zipper fixed! But... totally forgot the zipper issue, lent the coat to my daughter. She was then stuck, zipped up, while we visited NYC one day, until we found a paperclip, lol. She was having a claustrophobic panic attack until then because she couldn't take the coat off!