From my point of view, Dean is trying to be specific and also set expectations of compensation for others. You say you basically stayed for free. That's awesome for you, but really a weird and wild level of compensation IMO. And it's not good to set that in newbies' minds as what to expect.
I believe they've tried to fix things somewhat recently, but Disney has traditionally played fast and loose with views. You mention bay lake. But some of their bay views weren't really bay views. Now, if I'm remembering correctly, they've changed those rooms to a better description. But during the time that they had that designation, higher points were charged even though it didn't match the reality of the room. I think there was a similar issue with Kidani.
Compensation when done by the front desk can be odd, too. Check your points. They don't always do it right.
At the front desk when there are problems we've been compensated with money, not points. The one time we were compensated with points it was after the fact once we wrote in to dvc. it was the difference between the cost of the one bedroom we booked and a studio because the key reason I'd booked the one bedroom (washer dryer to use late late at night without going out of the unit) didn't work. I wanted them to know of the faulty equipment and to be heard, and they gave me the difference.I hope they also fixed the problem.
To get a bit more refunded than the difference in views could be expected. But to get nearly the whole stay comped is over the top. It's great for you, but I hope it doesn't become expected.
