I ordered $1000 back on April 12th. I’m still waiting. I’ve contacted them a number of times and I get the feeling I have been pushed to the back of the line instead of the front. I’m holding off contacting them again.I ordered once before 2 1,000.00 cards waited about 34 days but did get them and transferred the balance to my existing cards.... Right now been waiting about 6 weeks for another set of GC.
Contacted them 3 times after the 30 day mark and being told there is a delay.... Like I said bought them last year and everything was good just waiting an extra long time this past order
I just got my new cards today after waiting 8 weeks... I pretty much live chatted them almost everyday and was about to request a refund... Emailed them this morning at 8am got a return email a half hour later telling me my cards will be sent today... Got them digitally 2 hours later.. downloaded on my account and all is good... Just very frustrating, but well worth itI ordered $1000 back on April 12th. I’m still waiting. I’ve contacted them a number of times and I get the feeling I have been pushed to the back of the line instead of the front. I’m holding off contacting them again.
What was your orderdate?I just got my new cards today after waiting 8 weeks... I pretty much live chatted them almost everyday and was about to request a refund... Emailed them this morning at 8am got a return email a half hour later telling me my cards will be sent today... Got them digitally 2 hours later.. downloaded on my account and all is good... Just very frustrating, but well worth it
Oh wow! I can’t believe your refund took that long too (well I guess I can considering how they are ). They refunded me right away, but that might have been because I started filing a dispute with my credit card company?I also cancelled my $2000 order with them from 4/18/22. After being told five days in a row that it would be “1-2” more days and then getting a “ you will have them tomorrow” I didn’t have faith in reviving them. I never received them on date promised, asked why I didn’t receive them and got a “we are backed up-allow us 1-2 more days”.
Nope! Requested refund which took another week/8 days to process.
I filed a dispute as well, so that didn't seem to move them along either unfortunately.Oh wow! I can’t believe your refund took that long too (well I guess I can considering how they are ). They refunded me right away, but that might have been because I started filing a dispute with my credit card company?
Ahh. I wish I had more patience. I really just thought I was getting scammed. Especially with the same line they kept giving me “it will be delivered by tomorrow” or “it will be delivered today”. Wish they would just say “it will take 45 days” so I wouldn’t expect it at 30 and be pissed at 40. Would’ve been a great deal though lol.It took 53 days to receive mine, they finally told me on day 52 to chat them early in the morning because thats when they issue cards that chat can directly issue it. Day 53 I chatted them at 10 and received the cards 5 minutes later.
Seriously?? What is sam's club going to do? Ask for a refund then...I ordered 6 x $1000 in 6 separate orders on 4/25 (on day 47 today). Started emailing them at 32 days and at first every couple days, was getting the same run around from them as everyone else they said they are backed up with bulk orders. I told them I was at disney (I was) and needed them for my vacation, they sent me 2 x $1000. Still waiting for 4 x $1000 and have now been emailing & chatting them daily getting the same run around. Seriously when do you start to feel scammed? I had said to them I see the gift cards are being ordered from Sams club would it help if I contacted Sams Club directly to inquire about my order? The only response I received to that was "I can't comment on that". I have seriously wondered if they are running a gift card phonzi scam or something. Especially since recently they have ramped up sales. Its just so shady. They have no problem charging me on the day I make the purchase but still have not received all orders.
I seriously wonder what Sams Club would have to say about this "company" if I contact them about this.
I wrote in earlier posts my experience. They were fine getting the cards to me albeit 6 weeks to 2I ordered 6 x $1000 in 6 separate orders on 4/25 (on day 47 today). Started emailing them at 32 days and at first every couple days, was getting the same run around from them as everyone else they said they are backed up with bulk orders. I told them I was at disney (I was) and needed them for my vacation, they sent me 2 x $1000. Still waiting for 4 x $1000 and have now been emailing & chatting them daily getting the same run around. Seriously when do you start to feel scammed? I had said to them I see the gift cards are being ordered from Sams club would it help if I contacted Sams Club directly to inquire about my order? The only response I received to that was "I can't comment on that". I have seriously wondered if they are running a gift card phonzi scam or something. Especially since recently they have ramped up sales. Its just so shady. They have no problem charging me on the day I make the purchase but still have not received all orders.
I seriously wonder what Sams Club would have to say about this "company" if I contact them about this.
My refund took about 8 days too.I also cancelled my $2000 order with them from 4/18/22. After being told five days in a row that it would be “1-2” more days and then getting a “ you will have them tomorrow” I didn’t have faith in reviving them. I never received them on date promised, asked why I didn’t receive them and got a “we are backed up-allow us 1-2 more days”.
Nope! Requested refund which took another week/8 days to process.