FP + What we know and what we want to know

Status
Not open for further replies.
The problem seems to be that we have been being force-fed by some of the great humanitarians on these threads that "X" was the "problem" that Disney was trying to fix.

Obviously, "X" could have been fixed... at any time over the past decade... much more simply and with so much less disruption and what's been announced with FP+ (etc.) so far.

I'm thinking (as I always have) that "X" may likely be NOT really the problem,
but that it has only been someone's (or more) axe to grind.

I was just thinking the same thing.

FP was introduced because people waiting in line were not spending money.

FP+ is being introduced so that we can get people to spend even more money.

So it really is all about getting the maximum amount of money out of each guest every day.

The ultimate solution would be to figure out how to get guests to spend money while waiting in a line. pirate:

I wonder, do the majority of guests go to WDW with a budget that they stick to or not? Cause if someone only has X dollars to spend all this extra technology to get them to spend more isn't going to work to well.
 
DougEMG said:
I was just thinking the same thing.

FP was introduced because people waiting in line were not spending money.

FP+ is being introduced so that we can get people to spend even more money.

So it really is all about getting the maximum amount of money out of each guest every day.

The ultimate solution would be to figure out how to get guests to spend money while waiting in a line. pirate:

I wonder, to the majority of guests go to WDW with a budget that they stick to or not? Cause if someone only has X dollars to spend all this extra technology to get them to spend more isn't going to work to well.

People do have a set budget. But Disney wants that entire budget. They don't want people spending that budget at other places in Orlando. So they are trying to make it easier, more pleasurable, more relaxing to be in their parks.
 
Wow that is a lot to spend before even leaving. We have friends that will drive us to and from the airport and we will do the same for them. They also will let us park our car in their garage or driveway. Our neighbor will check in on the cat.

I can't imagine if we had to pay for these things on top of the trip. We are lucky enough to live in Southern California, so that affords us about 5 airports that we can easily fly out of. This helps keep our airfare down. Yes, for our trip in May we will be paying about $500 a ticket, but that is to go from here to Orlando to Salt Lake for my sister's graduation back to here.

We are DVC members and love it personally, so the hotel room is covered.

Now since we live in Southern California, if Disney takes my ability away to do as much at Disney World, we will end up staying on Disney Property, renting a car and going to Bush Gardens parks, since we have the Platinum pass to Sea World here and get free admission to all Bush Gardens parks, except Discovery Cove. We also get free parking, discounts, etc. we might also consider UNi or IOA as well. There is a lot more to the Orlando area than just WDW. This is assuming that we don't choose to use RCI and go elsewhere that is not Disney at all.

That just leaves food, with a car rental, shopping is easy. Bottom line is if this new system prevents me from enjoying the parks as much as I do now, the amount Disney would see from us (not counting DVC fees) per trip would go from around $2,500 to around $500. And this is for a family of two. I seriously doubt that Disney would do something that would cause something like that to happen for a majority of guests, but that would happen if DVC members were treated differently or this new system is as restrictive as everyone seems to think it will be.

Bottom line is Disney is here to make a profit in the end and make as much of it as they can. A system as restrictive as everyone is talking about doesn't accomplish that.

Now they might even try something different for DVC members. They could say, yes you are limited to 3 FP+ per day, but you will get at least one park with an EMH window that is exclusive to DVC members.

We won't know what will happen until it is rolled out and even then, I am sure there will be tweaking until its just right. The same thing happened with standard FP when it was rolled out, it took a lot of tweaking to get it right and adding it to some attractions and then finding that it caused more problems at those locations, so it was removed from there (Haunted Mansion for example and I think eventually Little Mermaid and Toy Story would get rid of standard FP)
 
DougEMG said:
I was just thinking the same thing.

FP was introduced because people waiting in line were not spending money.

FP+ is being introduced so that we can get people to spend even more money.

So it really is all about getting the maximum amount of money out of each guest every day.

The ultimate solution would be to figure out how to get guests to spend money while waiting in a line. pirate:

I wonder, to the majority of guests go to WDW with a budget that they stick to or not? Cause if someone only has X dollars to spend all this extra technology to get them to spend more isn't going to work to well.

As for spending money in line, RSR @ Carsland has accomplished this with roaming vendors that go up and down the queues with refreshments. Or by placing kiosks at strategic turns in various queues that would allow ample time for a guest to get a CMs attention, get merchandise and pay for it (the old Princes Fantasy Faire at Disneyland or Buzz's queue before pixie hollow at Disneyland). The problem is this doesn't generate the same level of income as freely roaming around the parks does.
 

People do have a set budget. But Disney wants that entire budget. They don't want people spending that budget at other places in Orlando. So they are trying to make it easier, more pleasurable, more relaxing to be in their parks.

Oddly enough Disney was already taking my entire vacation budget because they made it so easy for me to stay on site and never leave. If this new FP+ system causes me to be able to do less or have to wait longer in lines it could end up doing the opposite and force me to look elsewhere to spend my vacation dollars.

Keeping both new guests and repeat guests happy is a balancing act that Disney needs to maintain since they need both groups to be sucessful.
 
Oddly enough Disney was already taking my entire vacation budget because they made it so easy for me to stay on site and never leave. If this new FP+ system causes me to be able to do less or have to wait longer in lines it could end up doing the opposite and force me to look elsewhere to spend my vacation dollars.

Keeping both new guests and repeat guests happy is a balancing act that Disney needs to maintain since they need both groups to be sucessful.

Observation.
Logic.

:thumbsup2
 
I mentioned this FP+ program to a guy here at work and his reaction was, "That'll suck the fun out of visiting".
 
/
I mentioned this FP+ program to a guy here at work and his reaction was, "That'll suck the fun out of visiting".

I would expect that to be the first reaction of many casual observers.

If I had never been to Disney, but was considering a trip, my reaction upon finding out about FP+ would not be "Great, I can schedule some ride times."

It would be "Just how crowded IS this place that I need to schdule ride times?"
 
One of the links to articles posted on page 1 states the target audience for the NewGen, RFID, FastPass+, etc are those folks born between 1982-2000 as a way to lure them into WDW and keep them coming back.

I think they are missing the fact that this generation of folks typically don't plan for much of anything, nor do they like to wait in line for much of anything.

As much as I try, I do not see how guest only be allowed 3 FP in one park, waiting in SB lines the rest of the day will
1) leave them with more time to spend, spend, spend on dining or merchandise in the park,
2h leave me with more desire to spend,
3) Keep families exclusively in WDW for their entire vacation
 
Keeping both new guests and repeat guests happy is a balancing act that Disney needs to maintain since they need both groups to be sucessful.

Yes, it is a balancing act.

However, there are always going to be some guests that are not happy with their experience at WDW for a variety of reasons.

Disney also wants to turn new guests into repeat guests.

What in your mind would be the best balance of both worlds with the new FP+ system?
 
Does anyone have any advice for how I should be planning my family's April trip? The whole non-specific "spring" rollout of FP+is beyond frustrating for me. I have this nightmare scenario (although I freely admit this a first world problem of the highest order) that I'm in the last stages of packing the day before we leave and the Disney bigwigs announce that FP+ is going live the day I arrive. Any thoughts on how much lead time they will give us? I'm open to pure speculation.

I am honestly thinking about changing our trip to DL. I haven't paid in full for anything, and I am willing to swallow the change fee on our airplane tickets. My sister lives in Orange County, and she tells me that DCA is amazing now that it's renovations are complete.

I expect a more gradual approach. Disney loves to soft-open things, and I can't imagine something like FP+ won't be the same way. The one cross over I can think of is how Dumbo is now. They tested out the new way of queuing over at the Rockin Rollercoaster well over a year before they implemented it at Dumbo. They added interactive queues at a few other attractions to varying degrees before making Dumbo entirely different. It was gradual. They tested. They reconfigured.
I seriously doubt that in a situation when they can operate both types of FP at the same time for a while during which they get the kinks out, they won't do so. Yes, they've already done some testing, but I doubt they'll go straight from the old FP system to the new one without a trial period, and a gradual descent.

Maybe that's wishful thinking on my part, since I'm in the "spring" group, and any misfires on Disney's part could greatly influence my vacation one way or another. I'm also in the group that won't be buying my tickets far enough in advance to truly benefit from the 60 days in advance part.

Am I wrong in thinking that you could just opt out and use the existing FP system? :confused3

Even if they are going to do away with it eventually (no one here knows for sure), seems doubtful that this could be the case in April.

That's exactly what I'm hoping for. They certainly try to avoid making big changes during crowded times, and "spring" means Spring Break. I would not be surprised if they unleashed the FP+ along side FP- early in March, and slowly phased out FP- throughout the summer. In my head, it seems likely that they will give a full 60 days of a buffer to allow for the transition. I'd expect a minimum of 30 days, so it isn't sprung on people. Keep in mind that MOST people don't research their vacations as in depth as some of us. They likely won't risk alienating people who may not have been in 5 years, and have no idea what's happening.

Worst case scenario, I expect it to look something like this (this is entirely my own speculation):
They announce a date for total switch over some time in the future. Let's say it's May 15th.
March 15-April 15 - Both programs operate alongside each other. You can use both, one, or neither.
April 15-May 15th - Both programs operate, but you must choose one.
Past May 15th - No FP-, but FP+ will have been in operation for 60 days. (that's if they take away regular FP at all, though I expect that even if they don't, the number of FPs available for "walk-ups" will be very low)

Has anyone had the FP+ option pop up on their vacation plans yet?
Until that happens, it will be difficult to determine what time frame we're looking at.

Looks like they have answered a few more questions for us in the T&C

http://disneyworld.disney.go.com/media/park-experience-terms-and-conditions.html

"To make a FP+ selection for you or your friends, you must retrieve a Resort package reservation including valid park admission through your account, or associate a valid park admission to your account."

"When you initially make FP+ selections for a park park, you will select a FP+ Experience Set and if plan change, you may modify the entire FP+ Experience set until the first FP+ Experience is redeemed or the first unredeemed experience expires. You may modify an unredeemed individual experience any time prior to the end of the day."

Another fun gem

"Availability of a FP+ experience, the number of experiences you may select, and arrival windows are limited and vary based on factors such as theme park you are visiting, the attraction or experience, the time of year and the day of the week, and prior demand. In addition, the number of days for which you can hold FP+ selections at any given time is limited."

Yeah...I noticed that the other day. It's still too vague for my liking.

But Mousemerf said it was 3 and only 3 for everybody, no more and no less forever.

So I'm the only one who sees this as a huge profit center.

Forever is a strong word.

Personally I think WDW/ DL is going in the wrong direction in this whole process with opposite results of what they are trying to achieve. FP+ will make the park rides less available, the lines longer and more unhappy guests.

If they want to increase revenue and improve the product then spend their $$ on more rides and sell super FPs like US.

You're assuming that you know what they're trying to achieve.
I'm sure people were skeptical of regular FP when it was first rolled out, but now we're concerned with it going away.

I do think that they're definitely giving an edge to on property guests. We are more likely to use the Disney website, therefore, more likely to notice the change first. Even if I wasn't a DISer, I expect that FP+ will be added to the menus on the website, which will make on-property stayers more likely to see it. When I went as a kid, we stayed in a condo off property, and didn't purchase tickets until arriving in Orlando. Even though the internet was prominent by then, my parents wouldn't have gone to the Disney website to figure things out.

What makes you think that's not what's coming next?:scratchin

I think Disney is still trying to portray the illusion that a Disney vacation is an "every man's" vacation. The idea of equality is very appealing to people. Also, Universal doesn't sell out of their front of the line passes during slow times. People know that they don't have to buy them, so they don't. It's a cost vs. benefit thing.
 
I mentioned this FP+ program to a guy here at work and his reaction was, "That'll suck the fun out of visiting".

And I am sure you presented the info on FP+ to him in the most objective way.

Like "hey, taste my steak...it tastes awful...what do you think?"
 
Yes, it is a balancing act.

However, there are always going to be some guests that are not happy with their experience at WDW for a variety of reasons.

Disney also wants to turn new guests into repeat guests.

What in your mind would be the best balance of both worlds with the new FP+ system?

Maybe 3 FP+ Per Park, Per day? :confused3
 
What in your mind would be the best balance of both worlds with the new FP+ system?

Limit of 3 prescheduled FP+, tiering of those. Add more things like parades or character visits with FP+ and try to encourage people to FP+ those instead of rides. Then have the ability to schedule FP's from your phone day of. They can make return times and next FP available times of longer duration to decrease somewhat the amount of FP's taken by "super-users." Don't limit the number of FP's I can get day of(except as described above) and let me get FP's, if available at another park the same day. I think maybe they DO want to limit hopping if they won't let you get FP's at another park. Didn't the original Mobile Magic App only let you see wait times and FP availability from the park you were actually in?
 
Yes, it is a balancing act.

1- However, there are always going to be some guests that are not happy with their experience at WDW for a variety of reasons.

Disney also wants to turn new guests into repeat guests.

2- What in your mind would be the best balance of both worlds with the new FP+ system?

1- There will ALWAYS be some guests that are not happy with their experience at WDW.
Some of them just hate the entire notion of WDW.

2- Leave the FP system, the heck, alone.
And, build more attractions with their "billion dollars," for cryin' out loud.
 
I was just thinking the same thing.

FP was introduced because people waiting in line were not spending money.

FP+ is being introduced so that we can get people to spend even more money.

So it really is all about getting the maximum amount of money out of each guest every day.

The ultimate solution would be to figure out how to get guests to spend money while waiting in a line. pirate:

I wonder, do the majority of guests go to WDW with a budget that they stick to or not? Cause if someone only has X dollars to spend all this extra technology to get them to spend more isn't going to work to well.

People do have a set budget. But Disney wants that entire budget. They don't want people spending that budget at other places in Orlando. So they are trying to make it easier, more pleasurable, more relaxing to be in their parks.

Oddly enough Disney was already taking my entire vacation budget because they made it so easy for me to stay on site and never leave. If this new FP+ system causes me to be able to do less or have to wait longer in lines it could end up doing the opposite and force me to look elsewhere to spend my vacation dollars.

Keeping both new guests and repeat guests happy is a balancing act that Disney needs to maintain since they need both groups to be sucessful.

We're not most guests. I tried to convince a friend of mine that she should stay on property at Disney, and she wouldn't do it. She insisted that they wanted to go to Sea World AND make a trip to the beach. To me, those are at least two separate trips, and I told her flat out that if all she was going to do in Orlando was go to the beach and the Magic Kingdom, she might as well go to Disneyland instead, especially considering her trip was last year before ANY of Fantasyland had opened.

I would expect that to be the first reaction of many casual observers.

If I had never been to Disney, but was considering a trip, my reaction upon finding out about FP+ would not be "Great, I can schedule some ride times."

It would be "Just how crowded IS this place that I need to schdule ride times?"
That's very true. A normal person has no desire to plan out their vacation to the minute even 2 months in advance.
Even my sister, who has been to Disney, didn't understand my frustrated at having to cancel BoG ADR. I told her she should offer it to her in-laws who have a house in Orlando. She said "I'm sure if they wanted to eat there, they could get their own reservations." Maybe she was right, but I doubt they would have been able to get one 3 weeks in advance of January 5th. However, they can go whenever they want, so they probably realize that they'll get in there at some point.

One of the links to articles posted on page 1 states the target audience for the NewGen, RFID, FastPass+, etc are those folks born between 1982-2000 as a way to lure them into WDW and keep them coming back.

I think they are missing the fact that this generation of folks typically don't plan for much of anything, nor do they like to wait in line for much of anything.

As much as I try, I do not see how guest only be allowed 3 FP in one park, waiting in SB lines the rest of the day will
1) leave them with more time to spend, spend, spend on dining or merchandise in the park,
2h leave me with more desire to spend,
3) Keep families exclusively in WDW for their entire vacation

I'm in that demographic, and I guess I can see where they're coming from. We're the digital age. Most of us will have smart phones while we're at the parks.

Now that I think about it, I think as DISers, we may be overestimating how quickly FP+ will "sell out" for an average day. It may be possible that they don't anticipate it "selling out" until the day of, possibly not until the end of the day. The volume definitely will be higher than ADRs (even some of those don't "sell out" regularly". If they truly do limit us super planners at 3 in a single park, then there will very likely be plenty for the non-planners to book on their iPhones on the way to the park, or while they wait in line for a different attraction.
Maybe TSMM will still sell out by Noon every day, but those FPs will be more evenly distributed.

I do like the idea of sitting by the pool a few days in advance and tweaking my FPs for a particular park, instead of running around the day of trying to get as many as possible.
There is, indeed, an App for that.

Maybe 3 FP+ Per Park, Per day? :confused3

Exactly, but I also have a hard time believing that 3 FP will be the be all and end all of FP+. I think they will be able to tweak it one way or another based on a lot of factors. Though if all the FPs DON'T sell out for a day, it will simply make the stand by wait shorter for all.
 
Since there is a limited supply of FPs, people pulling FPs with the sole intent of giving them away later would stop other guest who arrive later in the park from getting an FP.


I would add "except, of course, for the other later-arriving guest who receives the given-away FP" but then who wants to engage in nit-picking. ;)
 
Yes, it is a balancing act.

However, there are always going to be some guests that are not happy with their experience at WDW for a variety of reasons.

Disney also wants to turn new guests into repeat guests.

What in your mind would be the best balance of both worlds with the new FP+ system?

1- There will ALWAYS be some guests that are not happy with their experience at WDW.
Some of them just hate the entire notion of WDW.

2- Leave the FP system, the heck, alone.
And, build more attractions with their "billion dollars," for cryin' out loud.

:thumbsup2:thumbsup2:thumbsup2 You took the words right out my mouth!
 
I am NOT buying the line that FP+ is designed to get guests out of line.. the present FP system does that just fine. When you add up the cost of re-outfitting all those FP attractions, changing turnstiles, new FP+ kiosks, SW Engineering for the new site and Mobile App, new RFID door locks at every resort, Wi-FI at every resort and alll the parks, and new RFID equipment for every cash register... there must be a BIG monetary payoff coming.. as this was an amazingly large investment to make short of building a new hotel or park.

I don't think we've seen the end game on this.
 
I would add "except, of course, for the other later-arriving guest who receives the given-away FP" but then who wants to engage in nit-picking. ;)

You are right. And we could engage in a series of what if conjecture about the person who was given the FPs.

But that wouldnt alleviate the frustration of the initial guest denied the FP because someone decided to act as an FP distributor. And if that guest and other like him are being surveyed by Disney and they identify that as a major point of dissatisfaction, then becomes an area of concern for Disney.

And before you try to project what I am saying onto the reasoning of the creation the FP+ system, I believe that there are MULTIPLE reasons for the rolling out of the FP+ system but of course the bottom line desire for Disney is to generate more business.
 
Status
Not open for further replies.













Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE







New Posts







DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top