Found a discrepancy in my reservation paperwork....

[jpeka65844]

We are doing a split stay for our upcoming June trip: 2 nights BW view 1BDRM @ BWV, 2 nights SvV view 1BDRM @ AKV. That's what we intended, and that's the amount of points that has been deducted from our account. dvcmember.com also has that accurate info.

I opened my confirmation email from Disney reservations today and under the same reservation number, it has us all 4 nights in a SvV view studio @ AKV (for half the amount of points); which, incidentally is what we booked for our friends who are coming with us who have their own reservation number and whose confirmation email is correct.

I called MS this morning and they assured me that we DO have reservations for split stays and chalked up the false info on the email to a "system glitch".

Now I'm worried that I'll show up at BWV to check in and they won't have any knowledge of my reservation and try to tell me I belong at AKV. CM said to call MS if that happens.

Tell me it'll all be ok!

 

[vicki_c]

I would print out the info from dvcmember.com and take that. But I have never been asked to show or needed to show paperwork when checking in. But at least you will have it with you.

 

[CarolMN]

Is the info on the DVC member website correct? If so, you do not have to worry. That info is tied directly to the actual database and is what MS looks at and what is actually sent over to the resorts a few days prior to arrival.

If that info is not correct, you do have a problem and need to call back.

Good luck!