Flight Change, AA left GS on other Plane

[deegack]

Not sure how I get the perk of changing times/ flights when the airlines make a change in my reservation. Sounds like I must be the luckiest person who has ever booked flight reservations. I can only give information that has been personal in my case/ cases --since this has happened more then once. Please remember charter airlines do not have to follow same federal rules that all regulated US donestic airlines do -- . I know my rights traveling via domestic US flights. ( I totally understand AA is not a charter airline--LOL) Please look up rule 240. Information from each domestic flight Co . is included. Some of the key wording is "if alernate flight is not acceptable to you -------" the information lets you know your "rights". It is nice to have a copy of the 240 rules in case this ever comes up while traveling. Happy flights :

first please change your font, it hurts my eyes.
Second, you are just plain wrong. In the American Airlines contract of carriage which addresses these issues, the change has to be more than 60 minutes.
Delta is even less generous. They basically say tough noogies if we change the schedule.
United has a two hour rule.
You may have been accommodated in the past, but they didn't have to.
Also, just a note, "rule 240" no longer actually exists. When the airlines were deregulated the issues covered by rule 240 were put in the contract of carriage which can vary by airline.

 

[sam_gordon]

Delta is even less generous. They basically say tough noogies if we change the schedule.

I wouldn't go that far. I've had no problems getting Delta to make changes when they changed my flights (generally by more than an hour, I haven't tried shorter changes). They may not have had to make the change, but they definitely didn't say "tough noogies".

 

[NotUrsula]

Please look up rule 240. Information from each domestic flight Co . is included. Some of the key wording is "if alernate flight is not acceptable to you -------" the information lets you know your "rights". It is nice to have a copy of the 240 rules in case this ever comes up while traveling. Happy flights :

Nice if you are studying history, perhaps. Rule 240 was abolished in 1978. The majority of airline representatives these days would have absolutely no idea what you are talking about if you invoked it by name.

In practice, most airlines will allow you to choose another flight if the change is more than 2 hours, OR if the change creates an unacceptably tight connection. (Acceptable connection times vary by airport and airline, and sometimes by flight; if your first flight leg has a consistently poor on-time performance you can sometimes successfully argue that it necessitates a longer layover to be safe.)

As to having a child put on a different flight, that one will net you your choice of available flights as long as the child is young enough to require unaccompanied minor status. (Mind you, they will get you on the same flight, but unless the child will be seated in a carseat they will not guarantee contiguous seats.)

 

[seashoreCM]

American Airlines just sent me an email telling my our flight itinerary has changed for our Feb trip. ... they put me and my husband on an earlier flight home. The only thing is, they left my 3 y/o GS on the old flight that leaves an hour later.

OT: Just noticed one detail. The airline may not arbitrarily change you to a different flight time when the old flight times still exist.

 

[Happy 2 B Me]

Please Please don't kill the messenger 'cause you do not like the message. I will continue using Rule 240 at an airline counter when needed. Clarification of rule 240 can be read should you do an internet search of Rule 240 + Peter Greenberg + Today show contributor. Again I understand it is an article from 2008--but this article was easy to read and understand. There will be others that come up in the initial search.

I apperciate everyone's opinion reguading this matter, But I trust Peter Greenberg's information. I will continue to follow his suggested method for handeling of flight issues at a flight counter.

I will not be responding to any additional posts directed towards what I have written. After this post -- it just doesn't matter.

To the original poster of this tread;

I am thrilled you have flight all worked out. I am sorry you may not have time for the meal you had prior booked. Have a great time at Disney--nothing is better then seeing Disney via the eyes of a child that is going for first time.

Safe travels.

 

[pr surfer]

To the OP, if you're interested I'll gladly give you AA's elite helpline number if there are any more problems with your booking.

That would make anyone have jet lag having 10 hours added.

Jet Lag involves a drastic change in time zones (ie- DLR-WDW, London-New York, etc). While it is possible for the 1 hour difference between the OP (Dallas) and WDW, I doubt that's much of a factor.

I wouldn't go that far. I've had no problems getting Delta to make changes when they changed my flights (generally by more than an hour, I haven't tried shorter changes). They may not have had to make the change, but they definitely didn't say "tough noogies".

It's not that they didn't say it, but they can say it (just not quite so literally, since that's rude).

 

[aubriee]

Thanks folks! AA got all three of us on the same flight and sitting together, so even though we are leaving an hour earlier, I'm satisfied. I hate losing any time at WDW, but leaving an hour earlier means that we'll get home an hour earlier, which I'm sure his parents will appreciate. Plus I'm sure we'll be ready to hand him over by that time. lol

We are already eating breakfast at CP earlier in the week, so missing the lunch ADR is not really a big deal either. We are on the DxDDP and I just wanted to throw in one last character meal for him. I don't want to take a chance of missing DME, so we'll just use that last DxDDP credit for a counter service. Call me weird, but I love the DME buses. My GS has never been on any type of bus in his life. I know when I took his older stepsister in the past, she's always loved the buses, since she never gets to ride a bus at home. It's a new experience.

I believe I said earlier we were at CSR--oops, that's my May trip. For the Feb trip we'll actually be at POFQ. I've got too many trips planned at one time I guess.. We may just go to DTD that last day and turn him loose in the toy store and grab an early lunch there.

 

[gmeh1]

Thank you -- Yes I am totally aware AA is NOT a charter airline. TY for posing in case any one should have thought AA was charter airline.

Your original post before you edited it: Not sure how I get the perk of changing times/ flights when the airlines make a change in my reservation. Sounds like I must be the luckiest person who has ever booked flight reservations. I can only give information that has been personal in my case/ cases --since this has happened more then once. Please remember charter airlines do not have to follow same federal rules that all regulated US donestic airlines do -- . I know my rights traveling via domestic US flights.

I commented that AA was not a charter airline since you brought it up. Most people do know that AA is not a charter airline, but, it seemed (from the post quoted above) you did not. Not sure I "posed" anything.

RE: Rule 240 http://www.petergreenberg.com/2008/02/11/setting-the-record-straight-on-rule-240/

The term "Rule 240" refers to a rule that existed before airline deregulation. There is no longer an actual Rule 240. The term, as it is now used, refers to each airline´s "conditions of carriage" policy. You would need to contact the airlines to obtain this.

 

[maxiesmom]

Happy 2 B Me: Please change your font size before you post again. It is huge! Thanks!

 

[Lewisc]

Correcting the messenger, not killing the messenger. There is no rule allowing you to cancel or otherwise change a non changeable ticket if the airline has a minor schedule change. There is no longer a Rule 240.

Airlines will sometimes accommodate customer requests, even if they're not required to do so.

Please Please don't kill the messenger 'cause you do not like the message. I will continue using Rule 240 at an airline counter when needed. Clarification of rule 240 can be read should you do an internet search of Rule 240 + Peter Greenberg + Today show contributor. Again I understand it is an article from 2008--but this article was easy to read and understand. There will be others that come up in the initial search.

I apperciate everyone's opinion reguading this matter, But I trust Peter Greenberg's information. I will continue to follow his suggested method for handeling of flight issues at a flight counter.

 

[gmeh1]

Happy 2 B Me: Please change your font size before you post again. It is huge! Thanks!

I totally agree, but, I am thinking she/he confused font size with color. Blue to orange.

 

[gmeh1]

Correcting the messenger, not killing the messenger. There is no rule allowing you to cancel or otherwise change a non changeable ticket if the airline has a minor schedule change. There is no longer a Rule 240.

Airlines will sometimes accommodate customer requests, even if they're not required to do so.

Carrying a copy of rule 240 is kind of silly. Hard to impliment something that no longer exists. Just glad I am not the poor counter agent that has to face someone with this absurd notion.

 

[kaytieeldr]

Happy 2 B Me: Please change your font size before you post again. It is huge! Thanks!

And PLEASE change the color to black, or something else that contrasts greatly with the yellow background on this board!!!!! Light blue? Orange? No way. Heck, I even have a hard time reading those on a white background.

 

[TammyC]

OT: Just noticed one detail. The airline may not arbitrarily change you to a different flight time when the old flight times still exist.

This is an interesting point.. how could the airline do this?

T

 

[pr surfer]

This is an interesting point.. how could the airline do this?

T

Inventory management... somewhere in the contract of carriage there has to be a loophole allowing them to do this.