FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[Marionnette]

If I book FP+ online 60 days prior (I have many comp tickets and NE tix already), but buy an AP the day I arrive at Epcot (i.e., 60 days after I made the FP+) - I use the AP to enter the park - the TOS seems to say that I cannot use those FP+. Ugh. When I'm at GS buying the APs, is it possible that GS can change my existing FP+ to be under my AP instead of the comp/NE tix??

Could that be true: Disney wants me to buy the APs 60 days out? (I'd like to put off paying $3,200 (4 APs) until the day I arrive if possible.) Not arguing - honestly need to know if I should buy the APs before 60 days prior to trip start. (And, if I do: do they have to be prioritized before I choose the FP+? I.e., how does MDE know if I'm booking the FP+ on the NE tix, the comp tix, or the AP certificate (AP will not be activated until 60 days later)?)

IME, you will most likely end up visiting GS anyway. Buying the AP ahead of time will only get you a voucher and not the actual thing. You will need to visit a ticket booth or GS outside of the park to get the actual AP. The AP will be linked to your MDX profile but the tendency is to use the oldest ticket first. Since the AP would be the newest ticket associated with your profile, it will not be "used" for entrance and a day would be taken off of one of your other tickets. You will need to ask GS to prioritize your AP in your profile.

FWIW, I *think* that as long as admission media is attached to your MDX profile when the FP+ reservations are made and admission media from your MDX is used to enter the park prior to the use of those FP+, you are fine under Disney's TOS.

 

[DisneyMom93]

IME, you you will most likely end up visiting GS anyway. Buying the AP ahead of time will only get you a voucher and not the actual thing. You will need to visit a ticket booth or GS outside of the park to get the actual AP. The AP will be linked to your MDX profile but the tendency is to use the oldest ticket first. Since the AP would be the newest ticket associated with your profile, it will not be "used" for entrance and a day wouldl be taken off of one of your other tickets. You will need to ask GS to prioritize your AP in your profile.

FWIW, I *think* that as long as admission media is attached to your MDX profile when the FP+ reservations are made and admission media from your MDX is used to enter the park prior to the use of those FP+, you are fine under Disney's TOS.

So are you saying that APs start the day you first use it, not the day you purchase it?

 

[BuckeyeBama]

So are you saying that APs start the day you first use it, not the day you purchase it?

Depends - If you purchase an AP at the ticket counter or at guest relations, it is effective immediately. If you buy a voucher, it is effective when redeemed.

 

[mikat]

I'd love it if you could update! I'm going late August. (But I'll probably just suck it up and buy the APs before 60 days prior. I cannot go to Disney with our 2 disabled kids - DH can't go - in late August heat without FP+!)

It sounds like a long stop at Guest Services might be tough! I'll let you know how it goes.

 

[DisneyMom93]

Depends - If you purchase an AP at the ticket counter or at guest relations, it is effective immediately. If you buy a voucher, it is effective when redeemed.

Thanks! So isn't redeemed the same? Or you can redeem it and not actually enter the gate?

 

[Marionnette]

So are you saying that APs start the day you first use it, not the day you purchase it?

Your AP starts the day that you acquire it at Disney. If you purchase on the phone or online, you get a voucher and not the actual AP. It will appear in your profile but it can actually be reassigned to another person because it has not been redeemed at GS or a ticket booth. The clock doesn't begin running, so to speak, until you redeem the voucher for the actual AP. However, if you purchase an AP right at the ticket booth or GS, the clock begins ticking that day, even if you do not go into a park on that day.

ETA: You can also purchase AP vouchers at GS but you must specifically ask for a voucher instead of the activated AP.

 

[mesaboy2]

OP respectfully requests this thread remain on topic.

From Post #1:

This thread is not the place for judgment, debate, or argument on the merits of the FastPass+ system.

 

[BuckeyeBama]

Thanks! So isn't redeemed the same? Or you can redeem it and not actually enter the gate?

You could redeem it and not enter the gate, but the clock starts when you redeem it. The clock is not running on a voucher, but it starts running immediately when the voucher is converted to an admission.

 

[BuckeyeBama]

OP respectfully requests this thread remain on topic.

Sorry

 

[g-dad66]

OP respectfully requests this thread remain on topic.

OK, sorry, mesaboy.

I just wanted to find out if the FP+ Terms of Service had changed, but I believe I have the answer to that now, so I will stifle myself.

 

[DisneyMom93]

OK, sorry, mesaboy.

I just wanted to find out if the FP+ Terms of Service had changed, but I believe I have the answer to that now, so I will stifle myself.

I think that's on topic. No?

 

[DerEchte]

A completely different topic: Tons of Navi River Journey FP just opened up. If you need one grab one while you can.

PS: BuckeyeBama can you send me a PM? I can't send one to you...

 

[doconeill]

But it does: it says you must use the same ticket to enter the park that you used to book the FP+.
But who knows if they are looking to literally enforce that when both giver and recipient are F&F on MDE and have park tickets and are in the park.
Disney's text (emphasis added):
The valid theme park admission associated with your Site/App account and used to make FastPass+ selections must be the same valid theme park admission that you will use for entry into the park on the day the FastPass+ selections are redeemed.

I think this may be a too literal interpretation of what they are trying to say, and we all know Disney's never been very good with their wording.

They want to make sure that the person who redeems the fastpasses is the same person who actually entered the park, but it would be too difficult for most to understand it if they wrote the more correct way:

The valid theme park admission associated with your Site/App account and used to make FastPass+ selections must be associated with the same Site/App account as the valid theme park admission that you will use for entry into the park on the day the FastPass+ selections are redeemed.

Rolls off the tongue, doesn't it?

Now, they _could_ match ticket ID=ticket ID, but that could result in a LOT of confusion.

 

[DisneyMom93]

I have an honest inquiry about off topic, etc. especially since it just came up. I don't want to offend anyone, or be rude. I thought only a moderator can make rules as to what can be posted as a post, or as a comment. Or tell someone not to give an opinion or "pass judgment" on the topic, or posts, etc. and delete any that do. Or is this just forum etiquette? The person who created the post decides what people can reply about even if it's on topic? I don't think I've ever posted on a site where you can't give your opinion about something related to the topic. Or can someone direct me to where I can find out the forum rules for replies?

I'm relatively new to this forum. I joined about five years ago but only started posting recently because I broke my wrist and can't drive right now.

 

[DisneyMom93]

A completely different topic: Tons of Navi River Journey FP just opened up. If you need one grab one while you can.

Seriously? Is that usual? Or is it possibly because the Disney FP ToS changes went into effect today?

 

[BuckeyeBama]

A completely different topic: Tons of Navi River Journey FP just opened up. If you need one grab one while you can.

PS: BuckeyeBama can you send me a PM? I can't send one to you...

You need 10 posts to PM

 

[mesaboy2]

I reemphasized a very old request, and do not make rules.

For the record, I have no issues with gdad's posts.

 

[BigMommaMouse]

OP respectfully requests this thread remain on topic.

From Post #1:

I have an honest inquiry about off topic, etc. especially since it just came up. I don't want to offend anyone, or be rude. I thought only a moderator can make rules as to what can be posted as a post, or as a comment. Or tell someone not to give an opinion or "pass judgment" on the topic, or posts, etc. and delete any that do. Or is this just forum etiquette? The person who created the post decides what people can reply about even if it's on topic? I don't think I've ever posted on a site where you can't give your opinion about something related to the topic. Or can someone direct me to where I can find out the forum rules for replies?

I'm relatively new to this forum. I joined about five years ago but only started posting recently because I broke my wrist and can't drive right now.

Sorry to see about your wrist.
When this thread first started years ago, it was/is intended to just give facts about FP not to debate it. (or risk it being closed/deleted) At least that is my take on it.

 

[DisneyMom93]

I reemphasized a very old request, and do not make rules.

For the record, I have no issues with gdad's posts.

Thanks. I can see how the OP would make requests. I guess it wasn't in reply to anyone or anything in particular so it's hard to tell to whom are what the request was made.

Thanks for creating the post!

 

[mesaboy2]

Sorry to see about your wrist.
When this thread first started years ago, it was/is intended to just give facts about FP not to debate it. (or risk it being closed/deleted) At least that is my take on it.

During the Great FP Wars circa 2011-2012.