FastPass+ FAQ — SERVICE SUSPENDED UNTIL FURTHER NOTICE

[hiroMYhero]

We've booked a trip that's really last minute. We're staying at All-Star Music 6/14 - 6/20. We haven't been to Disney in almost 4 years and we normally plan farther in advance but we weren't able to due to life circumstances. We haven't bought tickets yet but we're thinking about purchasing APs through AAA online. Does anyone know if we can make FastPass+ choices using the AP voucher from AAA? I realize that it's probably too late to get good choices anyway but thought we would try. As I mentioned, we haven't been to Disney in almost 4 years so I know that strategies and rules have changed. Any guidance is greatly appreciated. Thanks.

Yes, link your vouchers and your FP booking window will open.

 

[hiroMYhero]

Hoping someone can help me calm my fears...

We are 37-ish days out. We booked late due to lack of funds, and when I was planning on booking all of our Fastpass, I fell seriously ill and was hospitalized for a week. I finally had the energy/attention span/off-drug long enough to try to book rides today. There's no room at all for Avatar rides, as expected, for our 5 days in July.

We are a party of 4 (25-67) with 1 temporarily in a wheelchair during the trip. How screwed are we to get a Fastpass for both attractions? I did get all the dining we wanted, as well as rides in other parks, but we have no idea when we can save up to visit again. Can we still try to get a fastpass day-of like in the old days, or is it ALL pre-reserved now?

Your best plan is to arrive before AK opens and head directly to Pandora to ride the two rides.

The Official Pandora thread is tracking daily wait times so you may want to follow along over there.

 

[Cluelyss]

Your best plan is to arrive before AK opens and head directly to Pandora to ride the two rides.

The Official Pandora thread is tracking daily wait times so you may want to follow along over there.

As well, keep checking daily. People change their plans all the time. You may want to try splitting your party to search for 1 or 2 at a time, and attempt to get return windows that overlap. But there are no more day of fast passes anymore - it's all reserved in advance.

I will also note that we are also a family of 4, traveling next week. I've been trying to modify our FOP return time for a few weeks, and have seen Navi River Journey pop up on several occasions, so you may have luck getting that one still. If so, just plan to rope drop FOP.

Additionally, not sure how many AK days you have planned, but you can only pick 1 of the 2 Pandora rides in your first 3 selections. So you would not be able to pick both on the same day anyway.

Good luck!

 

[ALK$Disney]

Can someone please clear up my confusion regarding the 60 day FPs while staying Onsite and Offsite? We are staying at AKL for 8 days, and I completely understand how FPs work while we are there. However, after those 8 days we are going to our timeshare at Mystic Dunes for 5 more days. Two of our Disney park days are while we are staying offsite at Mystic Dunes. Are we still able to book FPs for dates after our checkout from AKL? I did read the wonderful guide that OP started, but just was not sure about it.

Thanks.

 

[hiroMYhero]

Are we still able to book FPs for dates after our checkout from AKL? I did read the wonderful guide that OP started, but just was not sure about it.

Yes; it's described in the Split Stay section of mesaboy2's OP.

60 days out from each offsite park day is when you can book your FPs.

 

[Eric1374]

Thank you for this helpful guide, I had a recent trip to Disney in February and wasted most of my fast passes. The next trip will be much better

 

[PrincessArlena'sDad]

Update:

Last Tuesday (May 9) I emailed guest.services@disnseyworld.com about this issue.

On Sunday (May 14) I got a voice mail requesting I return their call (direct number) about this issue. I was able to speak to him yesterday. He said the reason he took so many days to get back to me was so that he could research the details on the rules to determine the number of days you can make FP reservations. According to him:

The number of days for which you can make FP reservations has two limitations.

1. The number of days for which you have tickets is the max number of days

2. The max number of days you can make FP reservations is the LARGEST of the following three criteria:
a. The days you are booked for a WDW resort
b. The number of days of the largest single ticket entitlement listed for the person
c. Seven

Therefore, as I am still outside my 60 day resort window, with two 5 day tickets, I can make 7 days of FP selections for the three adults with two 5 day tickets. But once my window opens, I'll be able to make all 10 days, but only because I'm staying onsite.

He did say that some tickets have difficulty in the system, and don't result in these rules working correctly, and they need to manually fix it (specifically mentioned non-expiring tickets from pre-2007 - he did add the year might be off though, for this issue).

I didn't think of it while on the phone at the time, otherwise I would have asked specifically about party tickets. If you are staying offsite, and have a 7 day or more ticket, plus a party ticket, it seems you would be locked out of making FP for 8 days, assuming you wanted FP for 4-7 pm on the party day.

Lastly, he added that, just to give me peace of mind, while he can't imagine why I would have problems on my 60 day mark, he said that if I am locked out at 7 days for the salute tickets, I should make the last 3 days with the two 10 day tickets, and leave him a voice mail. He said he would then go in and manually copy those FP to the remainder of my party later that day.

Update:

Today was my 60 day booking day, and I got FP for all of us for all 10 days! It worked like the CM promised it would! So glad I got one of the CM that knew what he was talking about.

I even got everything I wanted, with only 1 FP time being 20 min after my chosen time (space mountain at 60+5 days). Everything else was no more than 10 min off my selected time.

Between this potential issue, and today's (supposed) marriage ceremony between FP and ticketing, I was quite nervous at 7 am today! If something had gone wrong, I wouldn't have known which of these would have been the cause!

 

[drpixel]

If we use a 7:10 FP for Flight of Passage (for dad and kid) while mom waits with toddler, and then do rider switch (for mom and kid) while dad waits with toddler, can we make it to our Rivers of Light FP (with arrival time of 8:35-9:00 for 9:15 show)? I don't know how long the Flight of Passage ride is or how far Pandora is from ROL. Thanks!

 

[Amsmith8174]

Last Updated: May 2017

Introduction

If you have a question about how FastPass+ works at the Walt Disney World Resort in Florida, the answer is probably already here. If not, dialogue on your particular question is welcome. There are many knowledgeable posters willing to assist.

The first 12 posts are organized to help readers find answers to FAQs as quickly and as easily as possible. They are updated regularly and reflect current FastPass+ policy, attraction selections, and suggested priorities. It is not necessary to read the entire thread for it to be useful for most readers.

This thread is not the place for judgment, debate, or argument on the merits of the FastPass+ system.

Click on the topic below to access the post that pertains to that aspect of FastPass+. The following posts are not organized in a Q&A format, but the answers to these FAQs (and similar ones) are contained within them.

Requirements and Basics

• How does FastPass+ work?
• Do I need tickets or a room reservation to book FastPass+?
• Can I use FastPass+ if I bought tickets from a third party?
• Do I need MagicBands to use FastPass+?
• Can I use someone else's FastPasses?
• How long does it take to go through the FastPass+ line?
• Why do I need FastPass+ for shows?
• What if an attraction closes during my FastPass window?

Booking Windows

• How many days in advance of my trip can I book FastPasses?
• What time of day can I start booking FastPasses?
• How many days can I book FastPasses for?
• Can I book FastPasses for my entire trip?
• Why can't I see more than 30 days ahead when I have an onsite reservation?
• Why doesn’t my entire party show up in my My Disney Experience account?
• How does FastPass+ work with Annual Passes?

Split Stays

• How does FastPass+ work with split stays?

Availability

• What attractions will be available when my window opens?
• I can't buy tickets until I get there. What attractions can I get?
• Where can I find out what attractions are still available for my days?
• What attractions can I expect to get after I have used my first 3?

Using MDX To Schedule FastPasses

• How do I use My Disney Experience to schedule FastPasses?
• Should I use the app or the website?

Additional / Day-Of FastPasses / Kiosk Locations

• How do I book additional FastPasses?
• Do I need to use FastPass+ kiosks to book or change them?
• Where are the FastPass+ kiosks located?

Suggested Priorities

• What attractions are good to use FastPass+ on?
• What are tiers and how do they work?
• Which parks have tiers?

Strategies

• Do I need FastPass+ if I am going at a slow time?
• What park should I book FastPasses in if I am park-hopping?
• What time of day should I book FastPasses for?
• How can I schedule FastPasses together for a large group?

Special Events / Refurbishments / New Attractions

• How does FastPass+ work with the Halloween and Christmas parties?
• Can I use FastPass+ during Extra Magic Hours?
• Can I select FastPasses for an attraction that is scheduled for refurbishment?
• When will FastPasses appear for a new attraction?

Addendum

• Where else can I look for answers to my FastPass+ questions?

Thanks for all the great info! I have a question regarding split stays using DVC points. We are staying at Poly from 9/10 through 9/15 and then BCV from 9/15 through 9/20. We purchased a 10 day PH and more ticket from a 3rd party (Undercover Tourist). My question is...will I be able to book 10 days worth of fast passes beginning at my 60 day mark or will the stays be counted as two?..that is will I have to wait 60 days out for both the 9/10 date and the 9/15 stay? Thank you!

 

[SL6827]

So, for all those who are booking at their 60 day window now, are fast passes easily available for FOP right when the booking window opens up? Is it something that is completely booked within a few minutes, hours?

 

[PrincessArlena'sDad]

So, for all those who are booking at their 60 day window now, are fast passes easily available for FOP right when the booking window opens up? Is it something that is completely booked within a few minutes, hours?

I got the exact time I wanted, 12:00, at 60+6. It was the first FP I booked, sharply at 7 am. This was today!

 

[SL6827]

Ok, mine will be a 60+4, in the lower crowd times of early 2018, so maybe I won't have a problem then.

 

[Amsmith8174]

Thanks for all the great info! I have a question regarding split stays using DVC points. We are staying at Poly from 9/10 through 9/15 and then BCV from 9/15 through 9/20. We purchased a 10 day PH and more ticket from a 3rd party (Undercover Tourist). My question is...will I be able to book 10 days worth of fast passes beginning at my 60 day mark or will the stays be counted as two?..that is will I have to wait 60 days out for both the 9/10 date and the 9/15 stay? Thank you!

 

[hiroMYhero]

My question is...will I be able to book 10 days worth of fast passes beginning at my 60 day mark

Yes; your window opens and includes both Stays.

 

[Amsmith8174]

Yes; your window opens and includes both Stays.

That is great news....as I wasn't able to book all of my dining for the 10 day stay. I could only do the first 5 days and then the last 5 days....5 days later. Was hoping that was not going to be the case with FP, also.

 

[MaddlesMom]

There has to be a way to do this, but I am not sure how... I have all of our fastpasses organized and booked for our trip... However, I would like to see if there are different rides/times that we may decide work better... How can I do with without cancelling (and risk losing) the ones I already have.

 

[fdefulvio]

There has to be a way to do this, but I am not sure how... I have all of our fastpasses organized and booked for our trip... However, I would like to see if there are different rides/times that we may decide work better... How can I do with without cancelling (and risk losing) the ones I already have.

I was thinking the same thing. Just booked my 60 days yesterday. I wanted to see if it's worth tweaking some of my times, but don't want to risk losing what I currently have.

 

[jeal]

go to My Disney Experience and click on My Itineray. Your fast pass plans should come up. Under each FP click on view details. You will see modify, change party, and cancel. Click on modify. Select the guests. Click next. This is where you can change times or experiences. If you choose to keep everything the same just click start over at the bottom of the page.

 

[Tallent]

I'm traveling next week with 3 kids--15, 15, and 12. Do I need to 'share' plans or invite them to connect (whichever it's called) on the WDW site in order for them to be able to schedule/change their own fast passes when they want/need to ?

 

[hodad]

Can we umbrella book fast passes for MVMCP tickets? @ScrapYap do you know?