Fastpass Enforcement coming?

[Sammie]

This is an example of social engineering. Even though Disney admittedly allowed fastpasses to be used at anytime after they become valid, due to the presence of the return window most people will return within that window, even if they know of the policy, so as not to be a rulebreaker. Perhaps the original intent was to enforce the return window and they found that they saved a lot of problems and whining from guest by allowing the late use of FP's without a significant impact on the system as a whole.

Exactly and before I go any further let me say the VP over Fastpass is someone that I have known for 25 years, I do not get my info from bus drivers.

Any time Disney comes out with a new program be it Fastpass, free dining, etc. they do have in mind a way they except it to operate. They also know that some people will tweak it, loop hole it, what ever term you want to use. Disney also willingly will allow a certain amount of variance from their original intention.

That variation while not publicized is at least known so that CMs will have the info to respond to it. Hence the brochure that if you miss your fastpass time, allow the guest to enter. That however is now changing.

When the deviation from the intended purpose begins to either cost Disney money, or increase in guest complaints, or impedes the progress of a future program, then they begin to reign the deviation in. And example of this is the fee for no cancellations for certain restaurants. Credit card hold on certain restaurants such as CRT.

This is what has happened. Now anything with Disney is always subject to change so they will again possibly be even more adjustments.

Bottom line you go to Disney long enough and many policies will change. Some you will like, some you wan't. And you will have decide whether the change makes you wish to vacation elsewhere and honestly that is ok too. Someone will take your place.

 

[larryz]

Is it March 7th yet?

 

[twokids0204]

Is it March 7th yet?

Is this thread still open?

 

[hookedonears]

Unless you were the designer of Fastpass, or worked in the group the decides how to handle Fastpass, it's a bit of stretch to believe you know what the intent actually was.

If they really didn't want it known to the general public, they probably long ago should have said, "You know, this is getting out there too much...let's tell the CMs to quiet down on when FPs can be used..."

MCD2745 doesn't need to be a designer of the original FP system to know what its original intent was. It's only common since.

 

[cm8]

MCD2745 doesn't need to be a designer of the original FP system to know what its original intent was. It's only common since.

Sense is no longer as common

 

[Sammie]

Sense is no longer as common

It's that Welcome To Disney World sign, it zaps it right out of you.

 

[TLSnell1981]

Sense is no longer as common

Well, you beat me to it.

"Too bad, sense isn't all that common"

 

[doconeill]

MCD2745 doesn't need to be a designer of the original FP system to know what its original intent was. It's only common since.

It's common sense that Disney wanted people out of the lines. Anything else is speculative. And we've already heard from a long-time DISer who knows the VP and one of the designers (and who I trust to be correct), who said that they put the window on the tickets because people needed to be told they had a range to return on in order to understand they didn't need to be there right away.

 

[popsynic]

My understanding of why they didn't stricly enforce this is because there are so many reasons why you could be delayed...many of them out of your control. It could take longer than usual to be served at a meal, or a ride could stop while you are on it, or the standby line could take longer than posted, etc. etc. I can just imagine the poor CMs having to deal with all of the conversations about why people came back late. For us, we have used ours later in the day and this is definitely an UGH as it will cause much more criss crossing of the park.

I am with you on this. It seems like it will cause much more hassle and delays in line with the complaints, conversations and dissapointment than its worth. The number of people coming back to an attraction late can't be that many can it - and surely over the years Disney have been able to monitor and figure out the percentage of people that will either never come back or come back late, and manage fast pass distribution quantities accordingly?

However, the only other thing to consider is that despite the apparent numbers of people that are 'in the know' about Disney turning a blind eye to late returners, in the scheme of things this must be a tiny fraction of the majority of people who have no clue of the current leanient policy, and that will make sure they are at the attraction in the alloted window of time. Perhaps even missing out on something they were currently doing, rushing down a meal, or even leaving another attrcation line early in order to make it in time to one they have the fastpass for

Is it fair that these people for all of these years, didn't really have to do this- or is it their stupid fault for not researching this well enough and finding the loophole?

After all, thems the rules of fastpass, and have always been the case, and we have just been lucky so far to have been able to dodge them?

just saying....

 

[popsynic]

...and one more thing.

The suggestion of a 'special' pass system for 'deluxe resort guests' stinks!

Up until now, people paying a premium for staying in a disney deluxe hotel, get a 'premium' experience in relation to their chosen resort, and a slightly more conveneient method of transport to the parks, but didn't get anything extra at the parks over anyone else.

And why should they - everyone pays the same entry fee to the parks, more or less, right?

So, if the deluxe resort occupants now get special treatment in the parks, over perhaps a larger (not so well off) family that have saved for years for this once in a lifeteime trip, and then paid EXACTLY the same as a 'deluxe guest' to get into that park (regardless of what either party may have have paid for their accomodation), is just not fair - simple as that

I realise universal do this, but Disney ain't universal - and besides, universal still allows anyone to add that front of the line privilege to their tickets.

 

[angelmav]

I am with you on this. It seems like it will cause much more hassle and delays in line with the complaints, conversations and dissapointment than its worth. The number of people coming back to an attraction late can't be that many can it - and surely over the years Disney have been able to monitor and figure out the percentage of people that will either never come back or come back late, and manage fast pass distribution quantities accordingly?

However, the only other thing to consider is that despite the apparent numbers of people that are 'in the know' about Disney turning a blind eye to late returners, in the scheme of things this must be a tiny fraction of the majority of people who have no clue of the current leanient policy, and that will make sure they are at the attraction in the alloted window of time. Perhaps even missing out on something they were currently doing, rushing down a meal, or even leaving another attrcation line early in order to make it in time to one they have the fastpass for

Is it fair that these people for all of these years, didn't really have to do this- or is it their stupid fault for not researching this well enough and finding the loophole? After all, thems the rules of fastpass, and have always been the case, and we have just been lucky so far to have been able to dodge them?

just saying....

There are videos posted on this thread of CM's telling people they can use them late. This is not a loophole but a policy change. What is driving that change (xpass in my guestimation) is really what makes this an even more interesting topic than previous FP debates.

 

[hookedonears]

It's common sense that Disney wanted people out of the lines. Anything else is speculative. And we've already heard from a long-time DISer who knows the VP and one of the designers (and who I trust to be correct), who said that they put the window on the tickets because people needed to be told they had a range to return on in order to understand they didn't need to be there right away.

Who knows someone who has a friend who knows a bus driver who told him that he once knew a VP who once told him something. Disney took the path of least resistance, because of all of the moaning and belly aching when people where late for their FP return window. They took the burden off of their front line cast members and stopped enforcing late return times. It worked perfectly fine, because the vast, vast majority of people return on time. With the number of people taking advantage of this generous policy growing, and the number of people complaining, Disney has decided to make a change. This whole thing also may have played NO factor at all in Disney's decision to make a change. Disney may be doing it for totally different reasons. Who knows? Surely no one on this board does, except that friend who knows a friend who knows a bus driver who once knew a VP.

 

[KellyNY]

1. I still fail to see how clock watching could enhance anyone's park experience. "Your Disney Vacation- now with more checking your watch!"


I should organize Clock Watching classes here on Dis, I am sure with some training everyone will be fine, btw, having trip organized actually helps to have fun.

2. I sincerely do not want to waste your time, all this perception of wasted time is actually an illusion. As had been explained ad nauseam, If person A pulls a FP, it doesn't matter if that person uses the FP during the window, 5 mins, or 5 hours later. If you enter the standby line or pull a FP for anytime LATER than person A, you are in line behind them.

If you kick person A out of line (by denying them use of their FP) you will be able to ride one person earlier, otherwise you are still waiting behind the same number of people.

That is actually not correct. I understand that you and some others are followers of Zero Sum theory but theory itself is BS. For any theory to be true, it must be true under every condition but Zero Sum only true IF line is busy all the time and there in no slow times in the mornings and IF everyone joining the line at the same time.

Let me explain once again, for the 100s time what many trying to say,..

Your FP most likely for the earlier time in a day since most collectors pull their passes in the morning. Line for first few hours is still not constant, there are still empty spots, line opperate NOT at full capacity, so benefit of you not showing can be pretty much equal to zero.

Now, IF people entered one long line with a promise of riding at particular moment, indeed no matter how line would arrange I would ride at that time unless line was broken at some point.

However, I do not join line in the morning, I am not promissed to ride at 5PM for example, I join line with 30 min wait and I have a reasonable believe that this is how long it will take. Granted, that line times are off a bit however, Regardless of inner conditions, every late FP will delay my promissed wait. Do I care at this moment that maybe(or not) someone had a chance to ride sooner because of you, not so much. Do I watch the clock because now I may miss something like ADR, yes I do. Whould I get into line if I knew it will turn into 40 or 50 min, probably not. Does it affect anyone in line, absolutely.

3. As for guilting, well, the Fastpass defenders, since the first page of this thread, have been attempting to guilt anyone who dares use a FP after the return time. They claim that it is morally wrong to do so.

I was just presenting an alternate moral argument, that perhaps is it more moral and compassionate to allow people the benefit of the doubt and let them use their FPs late (since they are in line anyway). You seem to reject this theory, but to others it may ring true.

There is no alternate moral argument here, because you will slow me down and compassion works both ways, you cannot expect compassion if you show none to begin with. As people guilting late FP, sorry but how do you think people should react since you want to have better experience at their expence?
People react to bold entitlement statements, nothing else.

It's common sense that Disney wanted people out of the lines. Anything else is speculative. And we've already heard from a long-time DISer who knows the VP and one of the designers (and who I trust to be correct), who said that they put the window on the tickets because people needed to be told they had a range to return on in order to understand they didn't need to be there right away.

Is it one of those stories, when someone knows someone who knows someone...
Point is Official Story is right on FP and Disney site, everything else is Inner Rules on how to deal with customers. CMs did not tell to disregard time window, they stated you CAN come later IF YOU MISSED window. Interpritation however is a totally different story. The way FP was misused it made it pretty much FOTL access and if Disney ever meant it to be this way, they would put it in bold everywhere as an advertizement for amazing park experience. BTW, I really wondering if print out with Disney inner info is even real, little bit of skill and PhotoShop creates wonders.

.

 

[Evoga]

I am glad to hear they are finally enforcing the time on the tickets.

I also can't wait for the xpass as I'll be buying that for my vacation when it is released.

 

[doconeill]

Who knows someone who has a friend who knows a bus driver who told him that he once knew a VP who once told him something. Disney took the path of least resistance, because of all of the moaning and belly aching when people where late for their FP return window. They took the burden off of their front line cast members and stopped enforcing late return times. It worked perfectly fine, because the vast, vast majority of people return on time. With the numbers of people taking advantage of this generous policy growing, and the number of people complaining, Disney has decided to make a change. This whole thing also may have played NO factor at all in Disney's decision to make a change. Disney may be doing it for totally different reasons. Who knows? Surely no one on this board.

I expected that response. But the DISer I'm referring to is a lot more reliable than most, and it's get better backing than "because I think it was this..."

I have do doubt that when they actually implemented it, they did enforce the window, mainly because it was there...then when issues came up, the went back, and realized it really didn't make a big difference especially when taking in to account the original design, so they stopped.

But deriving the original intent from such actions is pure speculation.

 

[hookedonears]

I expected that response. But the DISer I'm referring to is a lot more reliable than most, and it's get better backing than "because I think it was this..."

I have do doubt that when they actually implemented it, they did enforce the window, mainly because it was there...then when issues came up, the went back, and realized it really didn't make a big difference especially when taking in to account the original design, so they stopped.

But deriving the original intent from such actions is pure speculation.

I wasn't one of the original designers of the earth and sun, but I'm going to speculate that the sun is going to set in the west this evening. I don't know for sure, but that's just my speculation.

 

[KellyNY]

I expected that response. But the DISer I'm referring to is a lot more reliable than most, and it's get better backing than "because I think it was this..."

I have do doubt that when they actually implemented it, they did enforce the window, mainly because it was there...then when issues came up, the went back, and realized it really didn't make a big difference especially when taking in to account the original design, so they stopped.

But deriving the original intent from such actions is pure speculation.

No matter how reliable this person is, was it official info? Just because person works somewhere does not mean he always speaks officially or company supports whatever he said.

 

[WillAustin]

No matter how reliable this person is, was it official info? Just because person works somewhere does not mean he always speaks officially or company supports whatever he said.

That info isn't any less reliable than your anecdotal evidence of how you might have been affected by other people using their fastpasses after their window.

I'm just saying'...

 

[doconeill]

No matter how reliable this person is, was it official info? Just because person works somewhere does not mean he always speaks officially or company supports whatever he said.

What does official info and intent of design have to do with each other?

There is no "official info" on the intent of Fastpass. No one really doubts that they wanted to get people out of the lines and into the shops, but I don't see it posted anywhere on the official site either.

 

[KellyNY]

That info isn't any less reliable than your anecdotal evidence of how you might have been affected by other people using their fastpasses after their window.

I'm just saying'...

I thought logic is a natural ability, who knew...