EXPIRED: Part ONE of 2015 CLUB LEVEL (CL) INFORMATION and HELP Thread DO NOT POST HERE!!!

Thanks for your report! Where is this "wine cart" located?

It is right outside the lounge, between the 2 doorways. If you are walking in the door to the food area, the CM is on your right in the hall area. You can see the CM straight ahead as you walk down the hall to the lounge.
 
Hi! Wanted to give a summary of our YC/ BWI stays from last week. We were at YC from 5/4 - 8 & BWI cottage suite from 5/8-10. YC has several new club CMs but everyone was pleasant & friendly. We were in room 5177, right over the back entrance. This room is close to the lounge & elevators. We usually request a quiet room but I made no requests this time. No problems with noise at all. Everything was clean & in good working order. There was a notice in the room about a helicopter fly over on Tues & Wed for "promotional" taping. We did not hear anything, but someone on another thread said they were woken up at 5 AM by this! :eek: Breakfast & snack offerings were the same as always, but there are a few new things at 5 PM. There was a beef skewer: small sausage type meat wrapped with bacon. Yummy!!! There has been discussion regarding CMs now serving the wine & cordials. A small cart is set up in the hall just outside the lounge & the CM stands behind the cart. We don't drink, but this seemed ok to me. The CM did not seem to be "policing" guests & we saw many guests standing & chatting with this CM. I did hear a family complaining outside the spa about not being able to use the lockers/ changing area there. As I was in the ladies room, the mother was ranting about paying so much for a hotel & having to use the bathroom to change for the pool. I have not had any thoughts on this previously as it didn't affect me. But this woman got me thinking: the rest rooms near the pool are clean, but get a little sloppy if lots of people track in from the pool. I would be really upset if I paid big bucks for a spa treatment & had to use a wet, smelly changing area after someone wandered in from the pool. I do expect a clean, pleasant changing area in a spa at home, so I am OK with the new policy. We swam at Storm Along Bay Wed AM. The pool was relatively quiet with lots of chairs available. The hotel was fully booked with a large convention. They had a few evening events on the beach which shifted the movies over a bit, but otherwise didn't seem to effect things much. I have wanted to try the BWI Cottage Suites for awhile & booked for 2 nights there with the AP 37% off. I am glad we only stayed 2 nights as we were rather disappointed. We walked over from Epcot & approached a CM outside the entrance. He was very friendly & called upstairs to announce us & he escorted us up. The CM at the first desk seemed very stressed & busy. He directed us to the desk inside for check in. Anita checked us in. We found her very unprofessional. She was rushed with us & mumbled so we could hardly understand her. It was not a regional dialect thing, as she said she was from the same area of NY state we are from. She was chatting & joking with another CM thru out our check in process. No info on the lounge or offerings except to say there was a sheet with lounge times in our packet. We had to ask how to get outside to our room. She mumbled something about a stairway, but after having her repeat it twice, we gave up & left to figure it out on our own. We asked about our luggage which was being transferred from YC. Anita said it would be delivered right to our room, no need to call. This was at about 2 PM. At 4:30, we called bell services. Yes, our luggage was there but yes, we needed to call & be in the room for it to be delivered. This is something the club CMs have offered to do for us in other resorts. We also found our magic bands did not work to enter the lounge area that night. The CM said they had not been coded at check in. He was surprised we had even gotten into our room. We are used to YC, BC & RPC @ GF with the lounge & CMs right there when you get off the elevators. We did not like having to travel down the hall & enter thru an office area to get to the lounge. Might have been different if our room was inside the club area, but even then, we still would have had to enter thru the office area. We found the lounge area large, but not enough seating. a couple stood one night at evening service as there were no chairs for them. We missed the lemonade the other club levels offer. And the other clubs levels have offered bottled water, this was a large dispenser that tasted like tap water. Yuck. As for the cottage: we were in room 1208 & I can say the rehab is definitely needed. The sofa fabric is worn, large white spots on the blue paint behind the sinks & the acrylic shower doors have water & soap residue all over. Our room had some type of dehumidifier behind the sofa. It was so loud we couldn't hear the TV or sleep, so we turned it off while in the room. I have never stayed in any hotel room that had anything like that. Both bathroom fans are on motion sensors. And yes, you need to move around while on the toilet or the fan shuts off after a few seconds. Very bizarre. However, it did not sense movement in the shower, so the room filled with steam. Fan came on after you got out. Not pleasant. We kept the over bed fan on all the time. The downstairs area was nicely cooled, but the bed upstairs was warm so needed the fan going. The hairdryer & it's bag were dirty. I did find out stairs in a hotel room are not for me: after walking the parks all day the last thing I wanted to do was walk upstairs to bed. I don't want it to sound all bad. The area with the cottages is pretty, quiet & peaceful. The room really is pretty & we liked the whirlpool tub. The muffins, bagels & fruit is much better than the YC's. Loved that BW has strawberries & grapes instead of just different melons. But all in all, we prefer YC. Sorry I got long winded! Thanks for reading!

5177 is one of my favorite rooms at YC. The view is nice and the location not too far from the lounge. Glad you enjoyed your YC stay!
 
Regarding the motion sensors on the fans in the cottage bathrooms, that seems to be rolling out across resorts. We had those motion sensors in the refurbed Poly CL rooms and then I had that in the small bathroom in a Kidani 1BR. Like you said, the sensors aren't timed long enough to catch a full shower run. Not well designed.
 
Regarding the motion sensors on the fans in the cottage bathrooms, that seems to be rolling out across resorts. We had those motion sensors in the refurbed Poly CL rooms and then I had that in the small bathroom in a Kidani 1BR. Like you said, the sensors aren't timed long enough to catch a full shower run. Not well designed.

You've got to be kidding me! Not good. Especially in a hotel, there are times you need that bathroom fan! ;) And this just did nothing. It turned off even before you could get in the shower. Have not seen them @ YC, BC or GF, so thought it was just @ BW. It was kind of dumb: turn the fans off in the bathrooms & run a dehumidifier in the room. :confused:

At least move the sensors so they pick up motion in the shower.
 

You've got to be kidding me! Not good. Especially in a hotel, there are times you need that bathroom fan! ;) And this just did nothing. It turned off even before you could get in the shower. Have not seen them @ YC, BC or GF, so thought it was just @ BW. It was kind of dumb: turn the fans off in the bathrooms & run a dehumidifier in the room. :confused:

At least move the sensors so they pick up motion in the shower.

Yep, we had that same issue in our Poly CL room. Dumb design. :sad2:
 
I emailed AKL IPO just to let them know we would be checking in late, probably after 10:00 PM, and wondered if I should just do online check-in instead. I usually never do it when staying CL but this is our first time checking in after the CL castmembers will be gone for the day. The first response I got back said to let them know my room requests and they would "block" a room for me. Then I wrote back and gave my requests and a different person answered and said my requests were noted and they'd do what they could to honor them. No mention of this "blocking a room" thing. I've had various different outcomes when dealing with room requests being honored. Many times they are not, even though I always make sure to list 2 with CRO and those same 2 with IPO. I know it's a crap shoot. Now I feel like I'll have even less of a chance of getting my requests since I'm checking in so late. So I made an executive decision and went ahead with online check-in. First time for me!!!!!!! :upsidedow Since I couldn't type in my requests I chose "near lobby" and "near transportation" because I thought that matched best with the room location I want. Basically I just really want to be near the lounge and close to the center of the resort. I guess we shall see what happens. I have a feeling we'll be the last room down at the very end of the hall. :eek:
 
I emailed AKL IPO just to let them know we would be checking in late, probably after 10:00 PM, and wondered if I should just do online check-in instead. I usually never do it when staying CL but this is our first time checking in after the CL castmembers will be gone for the day. The first response I got back said to let them know my room requests and they would "block" a room for me. Then I wrote back and gave my requests and a different person answered and said my requests were noted and they'd do what they could to honor them. No mention of this "blocking a room" thing. I've had various different outcomes when dealing with room requests being honored. Many times they are not, even though I always make sure to list 2 with CRO and those same 2 with IPO. I know it's a crap shoot. Now I feel like I'll have even less of a chance of getting my requests since I'm checking in so late. So I made an executive decision and went ahead with online check-in. First time for me!!!!!!! :upsidedow Since I couldn't type in my requests I chose "near lobby" and "near transportation" because I thought that matched best with the room location I want. Basically I just really want to be near the lounge and close to the center of the resort. I guess we shall see what happens. I have a feeling we'll be the last room down at the very end of the hall. :eek:

For what it's worth, I did online check in for the first time in January, for a stay at the BCV. I requested large balcony, high floor, and when I checked in at around 7 pm, I was given a room with an extra huge balcony on the top floor. Fingers crossed for you to get a super good location!
 
For what it's worth, I did online check in for the first time in January, for a stay at the BCV. I requested large balcony, high floor, and when I checked in at around 7 pm, I was given a room with an extra huge balcony on the top floor. Fingers crossed for you to get a super good location!

Two big firsts for me! Online check-in and late night arrival. :scared: Maybe I'll get lucky and finally get my room requests met!!! :thumbsup2 I feel like I've had bad luck lately.
 
I just booked WL club level for November. We are already within our 180 day window. I have booked some dining on my own, but need a few more. I was wondering, do I need to initiate contact with the IPO or will they contact me?
 
I just booked WL club level for November. We are already within our 180 day window. I have booked some dining on my own, but need a few more. I was wondering, do I need to initiate contact with the IPO or will they contact me?

Go ahead and contact them :)

Sent from my iPhone using DISBoards
 
This thread has some great information for CL, thank you! We are booked for our first CL stay at GF in October. I wonder what the rules are for having kids in the lounge alone. We have an 11 and 10 year old and we are staying in SL. Would it be ok to send them down alone in the morning to get their own breakfast while we get ready in the room? They are well behaved and would stick together, but wondered what the etiquette would be for this? Thanks for any help!
 
This thread has some great information for CL, thank you! We are booked for our first CL stay at GF in October. I wonder what the rules are for having kids in the lounge alone. We have an 11 and 10 year old and we are staying in SL. Would it be ok to send them down alone in the morning to get their own breakfast while we get ready in the room? They are well behaved and would stick together, but wondered what the etiquette would be for this? Thanks for any help!

My kids (12 and 14) go to the lounge alone. I've trained them not to touch anything with their fingers, always use tongs, don't cut in front of people, don't take more than 2 of anything at a time, stuff like that. I trust them. :thumbsup2 I have seen some pretty gross stuff (kids touching food, putting things back, taking too much, coughing and sneezing on food, etc) so I know there are other parents who might not supervise their kids or teach them proper manners. :sad2:
 
I just booked WL club level for November. We are already within our 180 day window. I have booked some dining on my own, but need a few more. I was wondering, do I need to initiate contact with the IPO or will they contact me?

You are going to love WL CL!! Have a great trip :wizard:

As the pp said, go ahead and contact IPO regarding your dining :).

This thread has some great information for CL, thank you! We are booked for our first CL stay at GF in October. I wonder what the rules are for having kids in the lounge alone. We have an 11 and 10 year old and we are staying in SL. Would it be ok to send them down alone in the morning to get their own breakfast while we get ready in the room? They are well behaved and would stick together, but wondered what the etiquette would be for this? Thanks for any help!

Congrats on your first CL stay :goodvibes. I have seen kids of all ages alone in the lounge, so they should be fine.

I have seen some pretty gross stuff (kids touching food, putting things back, taking too much, coughing and sneezing on food, etc)

I have seen some of the same things, unfortunately :sad2:.
 
AHHHHHH YC CL LV just popped up for the last part of our trip! I'm on hold now to modify. Crossing all fingers and toes!!!!!!!!! :woohoo::woohoo::woohoo::woohoo:
 
Hey guys! Wanted to ask another CL question. I see that the whole week we will be at WL CL, every day, except two, have morning EMH. Do you guys typically wait till the food is served before running out to the parks? Just wanted to see what other families do. Thanks for helping!!!
 
Hey guys! Wanted to ask another CL question. I see that the whole week we will be at WL CL, every day, except two, have morning EMH. Do you guys typically wait till the food is served before running out to the parks? Just wanted to see what other families do. Thanks for helping!!!

We always do lounge breakfast. Even if the kids don't like anything we at least get drinks. :)

Sent from my iPhone using DISBoards
 
Hi TigrLuvsPooh. Do you have any pics of your stay at BCR when the lounge was in the Presidential Suite? I thought I saw some before or you mentioned that you had some. Thx!
 












Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top