My wife and I had lunch yesterday at BOG. It took us about 15 minutes from the time we got in line to ordering our food from a Cast Member. We both opted for the Pork, but I did not want the vegetables. The Cast Member indicated they will not allow guests to alter the meals what so ever. I was told because it is a 3k seat restaurant and they need to move the guests in and out as quickly as possible.
So looking it from the guest stand point, it's more important for WDW for efficiencies then the guest experience. The food arrived less then 2 minutes after we sat down which was extremely fast. I also don't care for the carts. The Cast Members are pushing them so fast they are extremely loud and take up a lot of the walkways. This includes the carts to bus and clean the tables.
We had lunch in the West Wing and was shocked to see how many rude guests were standing in front of tables flashing photos while guests were trying to eat their meal. I totally understand guests wish to take photos of their experience, heck I am guest, but have some consideration and either turn off the flash or don't stand in front of someone else's table and flash people while they are trying eat their meal. We had one guests get inches from us that his butt was in my wife's face. Good times.
We will be back in November and have made reservations for dinner, but we will not come back for lunch again. I hope the experience is better then lunch.
Thanks for the comment on the clueless Butt person!
As a life long NYC and suburbs resident, I am still amazed at how many people have no consideration for personal space. Thanks for the visual. LOL!