They are notoriously slow in returning luggage. Some people claim of waiting up to 60 minutes for luggage to start arriving.
RyanAir must have been schooled by NWA in DTW on the luggage wait! Now, if RyanAir can perfect its lost luggage on a nonstop, then we will know that NWA is the educator.

On our last trip from DTW to MCO to DTW, NWA failed to get our luggage out within an hour. Further, on the return trip, two of our three pieces were placed on a carousel at the opposite end of the baggage claim.
NWA also refused to attempt to locate the luggage, but did (in very unprofessional and snotty tones) tell us that it was in DTW, they just didn't know where, that they would look tomorrow, and we should just come back then. Um, I think not, we live 2.5 hours from the aiport AND if they knew the luggage was in DTW, why not find it now! Ultimately we were told it was just too bad our luggage didn't come up and if they didn't find it they would call us. They would also ship the luggage to us IF they did find it. We have still heard nothing from NWA.
BTW, we located it ourselves when we searched all of the carousels in baggage claim. We did not let the claims office know that however and we have never been contacted about our claim.

Baggage handling at DTW/NWA is a nightmare--you wouldn't believe the sheer number of bags floating on carousels while we were there--that's what gave me the idea to check every carousel for ours. Some of the bags on ours had been from flights that were several carousels over--I suppose those folks are still awaiting word from NWA about their luggage too.

Oh yeah, this process took us well over 2 hours (nearly 3) between the waiting--over 1.25 hours for the carousel to begin the revolving process--and then trying to get someone to help us locate the missing pieces. It was a pretty negative ending to an otherwise spectacular vacation.
Not a funny story, but just one more in the long line of can you believe it stuff! I can really appreciate the obnoxious kid stories though--It seems we encounter one on every trip. . .thank heaven my kids know how to behave on a plane! Although I sometimes have to reel our daughter in--she loves to chat with seatmates and you just never know if people want to go there. She's never had one refuse to give their life story to her and she's genuinely interested in the questions she asks--nothing too personal though. . .sometimes I wish I had her gift of gab.
