If I am understanding you correctly:
They drew your blood and it was positive for Hep C. On that same sample they repeated the test and it tested positive for Hep C.
They called you back for a re-test of Hep C and it was negative, twice. Correct? If yes:
Actually I think that they have followed proper protocol. When the test is repeated on that original sample, it is repeated in duplicate (which I believe is standard procedure for blood bank products (did it for many years).
So actually the blood was tested 3 times and it was positive at least twice. That isn't lab error. HCV screening testing, if I remember correctly, has a high false positive rate (somewhere around 10%). That is a problem with the procedure, not the lab or tech who performed it.
Then you had your blood drawn again and it was negative twice.
Do you know if they sent your blood out for the follow up testing called HCV RIBA?
I was only involved with the initial testing, the screening tests which included the HCV antibodies. I would give the positive results to the supervisor who would take it from there. She would send out the sample for RIBA testing. I am not sure how the deferral was made, if just a positive HCV and a negative RIBA is enough to defer someone or if both had to be positive.
But I do know that they need to protect the blood supply and anyone who tests positive, even just once (repeated twice on the same sample, of course) should be deferred.
My question would be the fact that this test was run at plasma center, if they did that follow up RIBA test that would have been definitive.
But if they tested that original sample the first time positive and second time (and should have been retested in duplicate) it was negative (on that original sample) I would question that protocol. And I would stop by my local Red Cross or somewhere where they actually do the testing on donors and talk with them about exactly what protocol should have been followed and what you can do now.
Good luck