Email confirmation and MDE not matching for dates?

Toad_Passenger

Wild Ride Dreamer
Joined
Feb 17, 2009
Messages
3,014
Went to do some maintenance for an upcoming September trip that we booked last year and noticed that MDE was showing our check-out as 1 day earlier than what we booked for.
Went to our email confirmation and, sure enough, it shows the REAL date that we are supposed to check out.
Oddly enough if I start the online check-in, it goes back to adding the day back onto our vacation.

On hold right now to find out what is up, but has anyone seen this happen before?
 
Not exactly the same, but I rented a BCV studio and when I tried to link it, the reservation showed a check in of Dec 6th. The reservation had been changed by the owner to check in of Dec. 7th, which was the correct date. She sent me her screen shot showing that. Owner suggested I try doing online check in to see what would happen, and the date fixed itself.
 
If this is a dvc reservation then do the online check in, and that should fix the discrepancy. It's a well known bug. If this is not a dvc reservation then disregard what I just wrote.
 
Thanks for the help. Went in to check-in and the dates were correct. Saved the info and everything went back to the correct dates.
Very strange bug, but all seems good now.
I had the CS rep on the phone when I did this and I let her know. Maybe she can make note of it for a future caller.
 

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