To make matters worse....I have been calling GF concierge planning (again not a toll free call) to no avail....no one answers, a recording comes on, I have tried 5X today. Since I have a number of ps arranged around the Fireworks that will not be happening, I need to change a lot of things. Good thing I paid the extra $$ for the GF Concierge planning, They sure are great - NOT.
This is not the first time I have called GF planning either. It seems the recording is on more than not - I always have a difficult time getting thru.
Also another hint for people planning your trips thru WDWTC. If you have any kind of special requests, and are told it is noted in the system.....call back in a few days and make sure it is there. For example: I was told that I had GF RPC Concierce Deluxe, which I wanted. I paid in full for the trip. When I called GF Conc I just happened to asked her to confirm my reservations - I did not have deluxe, I had to have a 3 way conversation with concierge and the TC. My reservation was incorrect, and I had to whip out my credit card and pay an additional $113.00 for the deluxe upgrade. I also had to make several other phone calls/faxes regarding other things that they did not get right. So even though you may get it in writing, call and verify...apparently what you see is not what you get.
Being a
travel agent, I have found working with the CM's at Disney TC is hit or miss. If you are lucky enough to get someone that knows, you are in........If you get a real dope, it can really screw up your reservations. The scary thing is, when you make your reservations, you don't know that you had the dope until you call back a few days later to verify.
Just a word to the wise......always take name and write down the time and date you spoke to that person, and VERIFY VERIFY VERIFY!