I also sent an email..Now i am not the best at writting letter's(so please try not to be mean..lol), but i think i got my point across....
Hi, my name is Shannon Xxxxxxx I have been a DVC member since December 2005 and I must say that I am very upset about the changes being made in the studios by taking out the glasses and ceramic coffee mugs. I can deal with using plastic utensils, although my last trip 2 weeks ago they were never replenished on trash and towel day. I can also deal with using paper bowls and plates, although I would rather not, I can deal with it. What I can not deal with is having to use Styrofoam cups to drink out of. Have you read the medical reports??? What about the added and unnecessary waste, and extra cost to your members. Disney has been big on eating healthy and "Going Green" well with the use of all of the disposable plates, bowls, utensils and now nasty foam cups the Disney Co. is the farthest thing from "being green". I'm sorry if your mouskeepers aren't capable enough to sterilize the cups and glasses after each guest, but my family shouldn't have to deal with less than "Deluxe" accommodations. I was also wondering if the foam cups are individually wrapped? If not how do we know if they are new or if they have been touched by dirty hands or filled with something before the next guest checked in to their "home away from home".
I am also upset with the fact of not getting any dish soap, what about the families traveling with young children who drink from a sippy cup or bottle? Will you still be providing this if requested, or will these families now have to shell out more money down at the gift shop? While sitting here is was also wondering..the next time i visit my "Home away from Home" DVC resort and stay in a studio and wish to purchase a refillable mug what do you recommend i use wash it out, my bath soap?
Thank you for you time on this matter,
**Again i am not good at writing, but felt the need to let them know i am upset. <3