Disney World is a little "weird" right now

[khaleesi]

And the scooters! Holy cow, it was like a scooter convention. I'm actually wondering if they didn't allow scooter three years ago, because I just did not remember them.

So... what are people with disabilities supposed to do? Stay home and only allow perfectly healthy people to enjoy a vacation? That is sadder to me than any change Disney could ever make.

 

[tinkerbellybutton]

When we got our magic bands (which we loved btw), we were also given cards. We were told if the magic bands did not work we can use the card to get into the parks etc.

We were suppose to take the cards with us at all times just in case. Which we did....

No need to go nuts on the poor CM guy

That's great and all....except some resorts aren't giving the "back up" cards any longer.

On our trip in November we were each issued a "back up" room key/ticket "incase the band's didn't work". That was the exact reason given to me by the CM at check in. Upon entering our room we decided to make sure that each of our 5 magic bands worked. One of the bands wouldn't work to open our room door. Called the front desk and were told to come back down to have issue resolved. Before leaving the room I decided to also check our "back up" room keys. Three of our five room keys did not work. The front desk CM who ended up fixing the magic band was refusing to replace the non working room keys, stating that we need to only use our bands and that we shouldn't have been issued room keys to start with. Never mind the fact that we had a total of 5 rooms in our extended party and every one of us were issued room keys at check in, explained to be "back up" incase the bands didn't work. I practically had to demand new room keys. I would not have been a very happy guest if one of our bands didn't work to get into a park, and we didn't have the back up card, had the CM not eventually replaced our non working keys.

I think it's sad that so many just assume an angry guest is ignorant. Or that some how their problems are their own fault, and Disney holds none of the responsibility. I had a nice conversation with a manager during our trip. I explained that I totally, completely, 100% understand such a huge system change needs testing. However, as guests, we aren't on a "test trip". If things go poorly because of testing and glitches, many guests can't afford a "redo". I think Disney could have offered a little bit deeper discounts during their testing period. Sure, there were discounts, but nothing that hasn't been offered over the last several years.

 

[edk35]

I've known disney interns who loved it and others who hated it and begged to get out. I'm sure it's not always a magical place to work and I kno a lot of people have had to settle for a job there after graduation because they couldn't find a job in their field.

Our dd did the CP Jan. thru May in 2012. IT IS HARD WORK. Sure there were some magical moments, but she worked VERY LONGGGGGGGGG HOURS, made very little money ..(enough to survive while there) and worked with some NOT SO NICE SUPERVISORS......and dealt with rude and sometimes obnoxious guests. She loves DISNEY and had planned to try and get back to do a professional internship and ONE DAY after she graduated from college.... work for the company, but THAT TUNE CHANGED FAST during her CP. If you look at my signature....we are big time DISNEY FREAKS so this was a huge thing for her to get into the CP... HOWEVER...she ONLY WANTS TO BE A GUEST from here on out.....not ever working for Disney again. She had some interesting stories. So it is hard to be a CM there and be MAGICAL and HAPPY 24/7 but that is what they are trained to do.

 

[3happydancers]

Ok some clarifications. First I did not call anyone stupid on this thread---I did however say there are stupid people out there. Second, I've helped many families plan a vacation to Disney and they've come back happy with their trip, so clearly I must know something about Disney. That and I'm currently working on my own trip for going back which will be trip 15 for me personally.

Third, it's true I've never utilized FP that much before because we've never needed to. We go during times when attendance is at it's lowest and always utilize early entry days and basically show up way before gates open so we can optimize those first couple of hours prior to the parks getting busy.

Fourth, going to Disney World really is like going to a foreign country---it's expensive and very overwhelming. Which is why it is so important to gather as much info as needed prior to going to ensure that you have a great time. Especially given the money you will spend!

I think right now while this major transition is happening you have to do a little more leg work is all. And have patience. Ask for a Key to the World Card as back up--you can still get them and then carry it with you at all times. That way if you are caught off guard by a glitch you have it covered. Have your ADRs written down with confirmation nos. just in case. You might even consider printing out your FP+ selections from home and bringing them with you if you don't intend to change them. Make sure you have the latest Disney Apps downloaded to make your trip easier. If you encounter a FP glitch have some patience and know your not the only one. Try and hit the parks first thing in the morning when they open up.

It just saddens me to hear all the negatives about a place I love so much. For me it's not about the number of attractions I get on, wait times, glitches, it's about being with my family and feeling like a kid again! Having fun with the CMs there and thanking them for making my trip enjoyable by doing the jobs they do.

Have faith knowing that eventually these glitches will be fixed and not giving up on the Dream! That's all I guess.

First; Your previous post was very offensive whether you want to admit it or not. While you did not call anyone on the "board" stupid you took a general approach which can be directed toward anyone. Simply not acceptable. Not to mention several other comments you stated.

Second: You are not the only one who has been to Disney countless times. You are not the only one who has helped others plan their dream vacation and had them come home thrilled with their stay.

Third; If you never truly utilized legacy fast passes, then you should not be commenting on the many complaints posted by those who have and understand what has been lost. You have the flexibility to go when attendance is low which is wonderful for you. Other families do not have this choice. Some had the idea that since you could now schedule fast passes, they would have more flexibility and could go to the parks a bit later only to find out this does not work for them. And for some, this worked fine. Either way, these are personal decisions and both sides have a right to voice how they were affected. If you don't have the ability to understand both sides, I suggest you don't read their posts.

Fourth; Don't assume that people did not do their homework before going on vacation. I for one, have more than once had to have something clarified only to get different answers to the same question. And, no matter how many questions you ask, you always chance not being aware of something you should have asked. Actually, Disney should be more mindful of just how much guests spend on a WDW vacation and should do everything in their power to make sure their guest's stay is magical, not plagued with countless problems.

As for asking for a KTTW, yes, they are supposed to be available upon request. But guess what, some have posted that they were denied that request. Further, if guests have their MB's, get to a park only to find out their band is not working, who's fault is that, the guest or Disney's faulty system? Why should it be the guest's responsibility to have a back up plan (not to say that this wouldn't be a good idea)? Guests should not have to "prove" they had FP's scheduled or that they had an ADR, or that their tickets were supposed to be linked to their bands. This is Disney's test, not the guests! As for the apps, those who are lucky enough to have a smart phone still experience problems which has nothing to do with the most updated download. For those who do not have smart phones or are staying off site, they need to deal with kiosks which to date, have been reported being both good in some areas while being a nightmare in others. No one can plan for this. This problem needs to be addressed by Disney.

Ultimately, Disney's problems are not minor and many guests and CM's are suffering. Sorry you have such a love for Disney that you can't see past your heart. The fact remains that everyone has a breaking point; everyone runs out of patients at some point. Disney needs to take charge and at the very least manage crowd control and moral. It's been reported how FP lines are running into walk ways and stretch far into the next attraction causing chaos and great confusion; not acceptable! They have thrown the CM's into a situation without giving them the proper tools to manage what is happening; again, not acceptable! While it might take some time to correct technical glitches, Disney is well aware of what is going on in the parks and yet they have not stepped in to take control. Shame on Them!

It saddens me that you expect those who have had terrible experiences to have "more patience and understand" for the situation at hand and yet you yourself show absolutely none for them. I find this rather ironic.

 

[Mad Hattered]

First; Your previous post was very offensive whether you want to admit it or not. While you did not call anyone on the "board" stupid you took a general approach which can be directed toward anyone. Simply not acceptable. Not to mention several other comments you stated.

Second: You are not the only one who has been to Disney countless times. You are not the only one who has helped others plan their dream vacation and had them come home thrilled with their stay.

Third; If you never truly utilized legacy fast passes, then you should not be commenting on the many complaints posted by those who have and understand what has been lost. You have the flexibility to go when attendance is low which is wonderful for you. Other families do not have this choice. Some had the idea that since you could now schedule fast passes, they would have more flexibility and could go to the parks a bit later only to find out this does not work for them. And for some, this worked fine. Either way, these are personal decisions and both sides have a right to voice how they were affected. If you don't have the ability to understand both sides, I suggest you don't read their posts.

Fourth; Don't assume that people did not do their homework before going on vacation. I for one, have more than once had to have something clarified only to get different answers to the same question. And, no matter how many questions you ask, you always chance not being aware of something you should have asked. Actually, Disney should be more mindful of just how much guests spend on a WDW vacation and should do everything in their power to make sure their guest's stay is magical, not plagued with countless problems.

As for asking for a KTTW, yes, they are supposed to be available upon request. But guess what, some have posted that they were denied that request. Further, if guests have their MB's, get to a park only to find out their band is not working, who's fault is that, the guest or Disney's faulty system? Why should it be the guest's responsibility to have a back up plan (not to say that this wouldn't be a good idea)? Guests should not have to "prove" they had FP's scheduled or that they had an ADR, or that their tickets were supposed to be linked to their bands. This is Disney's test, not the guests! As for the apps, those who are lucky enough to have a smart phone still experience problems which has nothing to do with the most updated download. For those who do not have smart phones or are staying off site, they need to deal with kiosks which to date, have been reported being both good in some areas while being a nightmare in others. No one can plan for this. This problem needs to be addressed by Disney.

Ultimately, Disney's problems are not minor and many guests and CM's are suffering. Sorry you have such a love for Disney that you can't see past your heart. The fact remains that everyone has a breaking point; everyone runs out of patients at some point. Disney needs to take charge and at the very least manage crowd control and moral. It's been reported how FP lines are running into walk ways and stretch far into the next attraction causing chaos and great confusion; not acceptable! They have thrown the CM's into a situation without giving them the proper tools to manage what is happening; again, not acceptable! While it might take some time to correct technical glitches, Disney is well aware of what is going on in the parks and yet they have not stepped in to take control. Shame on Them!

It saddens me that you expect those who have had terrible experiences to have "more patience and understand" for the situation at hand and yet you yourself show absolutely none for them. I find this rather ironic.

 

[mom2rtk]

First; Your previous post was very offensive whether you want to admit it or not. While you did not call anyone on the "board" stupid you took a general approach which can be directed toward anyone. Simply not acceptable. Not to mention several other comments you stated.

Second: You are not the only one who has been to Disney countless times. You are not the only one who has helped others plan their dream vacation and had them come home thrilled with their stay.

Third; If you never truly utilized legacy fast passes, then you should not be commenting on the many complaints posted by those who have and understand what has been lost. You have the flexibility to go when attendance is low which is wonderful for you. Other families do not have this choice. Some had the idea that since you could now schedule fast passes, they would have more flexibility and could go to the parks a bit later only to find out this does not work for them. And for some, this worked fine. Either way, these are personal decisions and both sides have a right to voice how they were affected. If you don't have the ability to understand both sides, I suggest you don't read their posts.

Fourth; Don't assume that people did not do their homework before going on vacation. I for one, have more than once had to have something clarified only to get different answers to the same question. And, no matter how many questions you ask, you always chance not being aware of something you should have asked. Actually, Disney should be more mindful of just how much guests spend on a WDW vacation and should do everything in their power to make sure their guest's stay is magical, not plagued with countless problems.

As for asking for a KTTW, yes, they are supposed to be available upon request. But guess what, some have posted that they were denied that request. Further, if guests have their MB's, get to a park only to find out their band is not working, who's fault is that, the guest or Disney's faulty system? Why should it be the guest's responsibility to have a back up plan (not to say that this wouldn't be a good idea)? Guests should not have to "prove" they had FP's scheduled or that they had an ADR, or that their tickets were supposed to be linked to their bands. This is Disney's test, not the guests! As for the apps, those who are lucky enough to have a smart phone still experience problems which has nothing to do with the most updated download. For those who do not have smart phones or are staying off site, they need to deal with kiosks which to date, have been reported being both good in some areas while being a nightmare in others. No one can plan for this. This problem needs to be addressed by Disney.

Ultimately, Disney's problems are not minor and many guests and CM's are suffering. Sorry you have such a love for Disney that you can't see past your heart. The fact remains that everyone has a breaking point; everyone runs out of patients at some point. Disney needs to take charge and at the very least manage crowd control and moral. It's been reported how FP lines are running into walk ways and stretch far into the next attraction causing chaos and great confusion; not acceptable! They have thrown the CM's into a situation without giving them the proper tools to manage what is happening; again, not acceptable! While it might take some time to correct technical glitches, Disney is well aware of what is going on in the parks and yet they have not stepped in to take control. Shame on Them!

It saddens me that you expect those who have had terrible experiences to have "more patience and understand" for the situation at hand and yet you yourself show absolutely none for them. I find this rather ironic.

Great post. Well stated!

 

[redrosesix]

First; Your previous post was very offensive whether you want to admit it or not. While you did not call anyone on the "board" stupid you took a general approach which can be directed toward anyone. Simply not acceptable. Not to mention several other comments you stated.

Second: You are not the only one who has been to Disney countless times. You are not the only one who has helped others plan their dream vacation and had them come home thrilled with their stay.

Third; If you never truly utilized legacy fast passes, then you should not be commenting on the many complaints posted by those who have and understand what has been lost. You have the flexibility to go when attendance is low which is wonderful for you. Other families do not have this choice. Some had the idea that since you could now schedule fast passes, they would have more flexibility and could go to the parks a bit later only to find out this does not work for them. And for some, this worked fine. Either way, these are personal decisions and both sides have a right to voice how they were affected. If you don't have the ability to understand both sides, I suggest you don't read their posts.

Fourth; Don't assume that people did not do their homework before going on vacation. I for one, have more than once had to have something clarified only to get different answers to the same question. And, no matter how many questions you ask, you always chance not being aware of something you should have asked. Actually, Disney should be more mindful of just how much guests spend on a WDW vacation and should do everything in their power to make sure their guest's stay is magical, not plagued with countless problems.

As for asking for a KTTW, yes, they are supposed to be available upon request. But guess what, some have posted that they were denied that request. Further, if guests have their MB's, get to a park only to find out their band is not working, who's fault is that, the guest or Disney's faulty system? Why should it be the guest's responsibility to have a back up plan (not to say that this wouldn't be a good idea)? Guests should not have to "prove" they had FP's scheduled or that they had an ADR, or that their tickets were supposed to be linked to their bands. This is Disney's test, not the guests! As for the apps, those who are lucky enough to have a smart phone still experience problems which has nothing to do with the most updated download. For those who do not have smart phones or are staying off site, they need to deal with kiosks which to date, have been reported being both good in some areas while being a nightmare in others. No one can plan for this. This problem needs to be addressed by Disney.

Ultimately, Disney's problems are not minor and many guests and CM's are suffering. Sorry you have such a love for Disney that you can't see past your heart. The fact remains that everyone has a breaking point; everyone runs out of patients at some point. Disney needs to take charge and at the very least manage crowd control and moral. It's been reported how FP lines are running into walk ways and stretch far into the next attraction causing chaos and great confusion; not acceptable! They have thrown the CM's into a situation without giving them the proper tools to manage what is happening; again, not acceptable! While it might take some time to correct technical glitches, Disney is well aware of what is going on in the parks and yet they have not stepped in to take control. Shame on Them!

It saddens me that you expect those who have had terrible experiences to have "more patience and understand" for the situation at hand and yet you yourself show absolutely none for them. I find this rather ironic.

Brilliant

 

[UpstateMick]

We were just there this week and I even commented to my husband on our last day it seemed like some of the magic was gone so it's timely that I see this thread. I didn't witness any grumpiness or nastiness by CMs or guests, but I definitely agree that the overall vibe was not like I remember it from my past visits. WDW always seemed like such a well-oiled machine and everything was always so effortless. This trip you could see the cracks in the curtain.

Having said that, I did love the magic Bands. I was skeptical about them, but after using them, I found it so easy. I didn't use FP+, but we never used the old system either.

The thing I noticed the most was just overall park cleanliness. It was messy, something I've never seen before. I didn't see a single person cleaning in the restrooms and I used to always see someone wiping down counters. I saw a lot of trash along the paths and didn't see many CMs with grabbers. I was constantly looking for a trash can and I got annoyed with how long I was hanging on to a dirty tissue. I took the Keys to the Kingdom tour once, so I know the story about Walt and trash cans! Where did they all go?

And the scooters! Holy cow, it was like a scooter convention. I'm actually wondering if they didn't allow scooter three years ago, because I just did not remember them.

Anyway, we did have a wonderful vacation and I was sad to go. I'm sorry I just totally tl;dr! I just saw the comments about the "vibe" and it really struck me.

We had almost the exact same experience. We noticed the bathrooms were horrendous in MK and EPCOT. And trash was all over in MK. Also, I think we stumbled upon a scooter convention. Every third guest had one. And the majority hadn't operated one on a regular basis, as the poor driving exemplified. Also, I was amazed at the people the CMs let on rides with obvious bogus stories. We were behind one family of 7 who were allowed to use a Paper FP from the day before at AK at TSM at HS. The first CM said to go through, but the second one was questioning how they got through with a FP that was for AK only the day before. They just started a scene and we're let through, laughing and giggling when they were out of site of the CM. Also, we watched many people cut into the FP+ lines and when they got to the second checkpoint and it went "deny" blue, the CMs just waved them through. Not one CM checked our MB on EMH at EPCOT and MK. They just asked us where we were staying. That's a tough system to beat...memorize a Disney resort...repeat. We had a great trip, but there are definitely glitches in the Disney Matrix.

 

[brockash]

First; Your previous post was very offensive whether you want to admit it or not. While you did not call anyone on the "board" stupid you took a general approach which can be directed toward anyone. Simply not acceptable. Not to mention several other comments you stated.

Second: You are not the only one who has been to Disney countless times. You are not the only one who has helped others plan their dream vacation and had them come home thrilled with their stay.

Third; If you never truly utilized legacy fast passes, then you should not be commenting on the many complaints posted by those who have and understand what has been lost. You have the flexibility to go when attendance is low which is wonderful for you. Other families do not have this choice. Some had the idea that since you could now schedule fast passes, they would have more flexibility and could go to the parks a bit later only to find out this does not work for them. And for some, this worked fine. Either way, these are personal decisions and both sides have a right to voice how they were affected. If you don't have the ability to understand both sides, I suggest you don't read their posts.

Fourth; Don't assume that people did not do their homework before going on vacation. I for one, have more than once had to have something clarified only to get different answers to the same question. And, no matter how many questions you ask, you always chance not being aware of something you should have asked. Actually, Disney should be more mindful of just how much guests spend on a WDW vacation and should do everything in their power to make sure their guest's stay is magical, not plagued with countless problems.

As for asking for a KTTW, yes, they are supposed to be available upon request. But guess what, some have posted that they were denied that request. Further, if guests have their MB's, get to a park only to find out their band is not working, who's fault is that, the guest or Disney's faulty system? Why should it be the guest's responsibility to have a back up plan (not to say that this wouldn't be a good idea)? Guests should not have to "prove" they had FP's scheduled or that they had an ADR, or that their tickets were supposed to be linked to their bands. This is Disney's test, not the guests! As for the apps, those who are lucky enough to have a smart phone still experience problems which has nothing to do with the most updated download. For those who do not have smart phones or are staying off site, they need to deal with kiosks which to date, have been reported being both good in some areas while being a nightmare in others. No one can plan for this. This problem needs to be addressed by Disney.

Ultimately, Disney's problems are not minor and many guests and CM's are suffering. Sorry you have such a love for Disney that you can't see past your heart. The fact remains that everyone has a breaking point; everyone runs out of patients at some point. Disney needs to take charge and at the very least manage crowd control and moral. It's been reported how FP lines are running into walk ways and stretch far into the next attraction causing chaos and great confusion; not acceptable! They have thrown the CM's into a situation without giving them the proper tools to manage what is happening; again, not acceptable! While it might take some time to correct technical glitches, Disney is well aware of what is going on in the parks and yet they have not stepped in to take control. Shame on Them!

It saddens me that you expect those who have had terrible experiences to have "more patience and understand" for the situation at hand and yet you yourself show absolutely none for them. I find this rather ironic.

Very valid points!

 

[OnSpaceshipEarth]

We had almost the exact same experience. We noticed the bathrooms were horrendous in MK and EPCOT. And trash was all over in MK. Also, I think we stumbled upon a scooter convention. Every third guest had one. And the majority hadn't operated one on a regular basis, as the poor driving exemplified. Also, I was amazed at the people the CMs let on rides with obvious bogus stories. We were behind one family of 7 who were allowed to use a Paper FP from the day before at AK at TSM at HS. The first CM said to go through, but the second one was questioning how they got through with a FP that was for AK only the day before. They just started a scene and we're let through, laughing and giggling when they were out of site of the CM. Also, we watched many people cut into the FP+ lines and when they got to the second checkpoint and it went "deny" blue, the CMs just waved them through. Not one CM checked our MB on EMH at EPCOT and MK. They just asked us where we were staying. That's a tough system to beat...memorize a Disney resort...repeat. We had a great trip, but there are definitely glitches in the Disney Matrix.

That's maddeningly outrageous!

Report, report, report the CM that allowed that!

 

[3DisneyAbears]

I too am a long time Disney Fan. Been going 2-4 times a year for about 25 years. My last trip was in February and was our first with the FP+. it is rare that we run into bad CMS. I really don't mind the FP changes, they aren't too bad. One exception was at Epcot where you can only choose 2 from one group list and 1 from another group list That was pretty stinky. Although, I totally did not feel the magic with the CMs at the FP kiosk at Epcot. We were told to go to a cast member who would enter our FB request and she hardly acknowledged us, constantly looked around like she was bored. We had to repeat our questions and then she really didn't even answer them. We asked how the FB worked for the Eluminations and she basically said "it just gives you a spot to sit, but you can get a place to sit anywhere". She was worst CM I recall ever coming into contact with. At the MK FP Kiosk, the CMs were ok, but acted bothered by any questions. I know that they are probably tired of hearing complaints and of answering the same questions a gazillion times but they are paid to remember that it was the first time I, or another guest, have asked that question. I am sorry but if they don't like the job, nobody is forcing them to work there. Regardless, we love Disney and will be back for a week trip, Leaving tomorrow night!!!!!! yippeeee

 

[3DisneyAbears]

We had almost the exact same experience. We noticed the bathrooms were horrendous in MK and EPCOT. And trash was all over in MK. Also, I think we stumbled upon a scooter convention. Every third guest had one. And the majority hadn't operated one on a regular basis, as the poor driving exemplified. Also, I was amazed at the people the CMs let on rides with obvious bogus stories. We were behind one family of 7 who were allowed to use a Paper FP from the day before at AK at TSM at HS. The first CM said to go through, but the second one was questioning how they got through with a FP that was for AK only the day before. They just started a scene and we're let through, laughing and giggling when they were out of site of the CM. Also, we watched many people cut into the FP+ lines and when they got to the second checkpoint and it went "deny" blue, the CMs just waved them through. Not one CM checked our MB on EMH at EPCOT and MK. They just asked us where we were staying. That's a tough system to beat...memorize a Disney resort...repeat. We had a great trip, but there are definitely glitches in the Disney Matrix.

YES, we did notice similar incidents. Guest getting "blue" at the FP entrance were just getting waved through.

 

[SolitaryPhoenix]

I'm another one in agreement with 3happydancers. I'll be patient to a point, but I spend a lot of money at Disney (4 AP's between myself and the family, and we're DVC members), and regardless of how much I love it, I do expect things to be up to "Disney" standards with a little magic tossed in.

One thing I saw mentioned in a couple of posts in this thread were the "scooter convention"- type remarks. I really wanted to say my mom has to use one every time we go, and it would be nice if benefit of the doubt was given. Yes, I'm sure there are those that really don't need them, but it's not as much of a 'benefit' as you may think; among other things it's very difficult to maneuver around crowds of people, and believe me when I say she'd much rather not have to use one - she rather have good legs and no health conditions, and maybe a couple of decades given back (she's 78). It really irritates me when people talk about "all the scooters" - just be happy you or yours doesn't need one.

 

[3happydancers]

I'm another one in agreement with 3happydancers. I'll be patient to a point, but I spend a lot of money at Disney (4 AP's between myself and the family, and we're DVC members), and regardless of how much I love it, I do expect things to be up to "Disney" standards with a little magic tossed in.

One thing I saw mentioned in a couple of posts in this thread were the "scooter convention"- type remarks. I really wanted to say my mom has to use one every time we go, and it would be nice if benefit of the doubt was given. Yes, I'm sure there are those that really don't need them, but it's not as much of a 'benefit' as you may think; among other things it's very difficult to maneuver around crowds of people, and believe me when I say she'd much rather not have to use one - she rather have good legs and no health conditions, and maybe a couple of decades given back (she's 78). It really irritates me when people talk about "all the scooters" - just be happy you or yours doesn't need one.

Saw that you spoke lovingly about your mom. I'm sorry she has problems with her legs. I understand your point. Years back we took my mom with us. She never, ever had a single vacation in her lifetime, not even a honeymoon. She had bad legs and failing kidneys. Needless to say she needed a scooter. It was very difficult for her (she even ran over my daughter by accidentally putting the scooter in reverse) but she did it and had the most magical time of her life. I would have given anything to trade places with her. My mom passed away a few years ago. Never once did we ever regret our Disney moments with her, scooter and all. You're right, I imagine there are those who probably don't need one, but far more who do and the scooter are not easy to maneuver. Their illness may not be visible but it's there.

But, I will say that some have reported people on scooters who have no regard for anyone around them and do things they should not be doing with them.

 

[skater]

One thing that made me a little sad about the trip was seeing it all through my sister's eyes. I was riding high on nostalgia and my love for Disney. This was her first trip, and I found myself saying too many "It used to be like this" statements. I even found myself trying to explain away the CM "attitudes."

 

[MickeyChix]

That sucks big time! One more thing.....I hope for everyone that is having troubles on their trips and noticing these things are taking the time to email Disney their comments after they come home. PLEASE DO THIS! Believe it or not they are reading them and they do address them. Recently, I sent Disney an email over the fact that I think it was wrong to put a Starbucks on Main Street USA and diminish the Main Street Bakery. I just don't personally think it works with the original intent of what Main Street is supposed to be. I wrote that I felt it would have been better to place Starbucks in Tomorrowland in some of the open areas that could use a bit of something.

Two weeks later, I had a call from a Disney employee asking me about my comments and why I thought the way I did. Was really surprised by this. Furthermore, this person had an actual real conversation with me and wasn't just blowing smoke up my you know what.

SO PLEASE EVERYONE PLEASE SEND THOSE EMAILS IN!

 

[roseandcrownfan]

.

 

[Planogirl]

That sucks big time! One more thing.....I hope for everyone that is having troubles on their trips and noticing these things are taking the time to email Disney their comments after they come home. PLEASE DO THIS! Believe it or not they are reading them and they do address them. Recently, I sent Disney an email over the fact that I think it was wrong to put a Starbucks on Main Street USA and diminish the Main Street Bakery. I just don't personally think it works with the original intent of what Main Street is supposed to be. I wrote that I felt it would have been better to place Starbucks in Tomorrowland in some of the open areas that could use a bit of something.

Two weeks later, I had a call from a Disney employee asking me about my comments and why I thought the way I did. Was really surprised by this. Furthermore, this person had an actual real conversation with me and wasn't just blowing smoke up my you know what.

SO PLEASE EVERYONE PLEASE SEND THOSE EMAILS IN!

But you see I don't agree with you here. I'll gladly say goodbye to Starbucks when all of the other non-Disney corporations leave Main Street. I think that you're being awfully negative about that Starbucks.

It's all a matter of perception isn't it?

(I do agree that people should contact Disney with their thoughts though.)

 

[wendybeth75]

Now...I won't go without a hopper now BECAUSE of Fast Pass plus. Go to one park at rope drop....rest and then hit the Fast Pass park in the afternoon...makes perfect sense.

We were there in December and didn't notice any negative vibe. We honestly really liked the Magic Bands and the Fast Pass Plus. We are going back in a week...we will see what happens then.

Yes, This is our strategy too. Take advantage of RD and morning EMH then hop to the most recommended park and use our FP and spend the rest of our day.

 

[yooperfan]

But you see I don't agree with you here. I'll gladly say goodbye to Starbucks when all of the other non-Disney corporations leave Main Street. I think that you're being awfully negative about that Starbucks.

It's all a matter of perception isn't it?

(I do agree that people should contact Disney with their thoughts though.)

This February is the first time in 29 yrs of going to Disney that we didn't go to the bakery on Main Street for breakfast or to get dessert for our room. It was not because it changed to Starbucks, but because it was always so packed it wasn't worth the effort. Unfortunately I feel they miscalculated when planning the refurb. And the place just can't handle the increased traffic comfortably.