Disney Wish Was Disappointing

Another recent review posted on FB.

------------------------------------------------

We’re experienced DCL cruisers, having gone on 20 DCL cruises and been on every ship except for the Magic. That’s more cruises than some guests and less than others. My daughter and I woke up at 4am to watch The Wish come home to Port Canaveral. We were excited about this. I mention that just to validate that I have a broad perspective on DCL service and cruising. Let me also say that, regardless of my (or anyone else’s) opinion, being on ANY Disney Cruise Ship is better than NOT being on a DCL ship. I also recognize that opinions are anecdotes based on someone’s personal experience and people will always have different experiences, therefore different opinions. One person’s good experience does not invalidate another person’s bad experience or vice versa. This is my experience only and I’m glad of any wonderful times had by other guests. DCL is special! With that, I offer the following review entitled, and stolen from the movie, “The Good, the Bad, and the Ugly.”

Like any DCL ship, the Ship’s exterior is stunning. You don’t need me to tell you that. I’ve always loved the glamour of the ship’s exterior, reminiscent of Ocean Liners, not just “ships”.

The Good:

1. Embarkation was flawless considering all the accommodations they had to make for Covid. You no longer receive your KTTW card at check-in, but it’s waiting for you in a sealed envelope at your stateroom door fish extender. Your lanyard is placed in your stateroom. Not sure why they changed this process, but it was fine.

2. I love the character-coded floors, instead of the old nautical theme. This makes it feel more “Disney”. I thought it was cute. The Nautical theme did need some updating.

3. The quick service food – Marceline Market, Pool Deck Festival of Foods, is superior to Cabanas and the other ship quick service options. Marceline has a very welcoming atmosphere and feels more “homey”. For quick service food, I thought it was an improvement to cabanas.

4. Disembarkation is a much smoother process than it used to be – remember when everyone just crashed the lobby doors? They now call you by luggage tag. Daisy, Minnie, Chip n Dale, etc. This allows them to space out the disembarkation, which is a more efficient process. Makes me question why they didn’t do this before.

5. The newly remodeled exit ramp to the luggage area is superior to the old single elevator or escalator.

6. The service, as always, is impeccable. Other than a first-night hiccup (it was 35 minutes before I was even greeted by my server at 1923 to the point where I had to go to the host stand) their latter service more than made up for this.

7. Castaway Cay is immaculate, of course. But I wish people would pick up their trash! Don’t walk away and leave your plastic bottle on the beach. This drives me crazy.

8. Arendelle - What a joyful restaurant event. A better version of dinner theater. The fiddle player from the band was no less than amazing. The restaurant can handle the performance sound and allow you to still carry on a normal volume conversation with tablemates. The acoustics work very well. I thought this restaurant was well-designed and very appealing to the eyes.

9. 1923 – Classy and the menu was great. The filet was excellent! They also offered the best dessert I’ve ever had on a DCL ship main dining restaurant (that I can remember) and is their signature dessert “Burbank Blueberry-Lemon Bavarian Cream Ecuador Vanilla Bean, Lemon Rock with Dried Raspberry Meringue” My only regret is that I didn’t order another one.

10. Marvel – I chose to reserve adult dining at Enchante instead of experiencing Marvel – more to follow on that later…

11. The Internet service is MUCH improved – thank goodness.

12. Everything you need to know is on the DCL app that you MUST download before you get on the ship. The app has all your dinner and activity reservations, restaurant menus, and most things you need to know. I prefer the printed navigator and requested a large printout for vision-disabled, but I never received it. I did hear some guests were having trouble with the App, but I thought it was okay. You get reminder “pushes” 15 minutes in advance of a ship activity, which was helpful.

13. Since my kids are now grown, I no longer have a parent’s opinion on the kid's activities. From what I could see the kids’ clubs are an improvement on the Wish.

14. Mustering – FINALLY…. An easier way to get your emergency drill done. Once you board and after you have lunch, go to your stateroom, and grab your KTTW card. Your muster station is printed on your card and don’t wait to check in there. Go immediately to your station and meet your attendant before the crowds build up. You must have downloaded the app for this to work. You will give the attendant your stateroom #, take a photo of your station sign with the app to prove that you were there, and talk with them about the emergency exit process. Easy Peasy, and way better than mustering in the heat next to sweaty strangers on deck. They will sound the ship alarm which indicates it's time for you to watch the emergency video either in the stateroom or on funnel vision.

Okay….The Bad and the Ugly:

Strap in… because there are some things to say and if you don’t want to read anything negative, I URGE you to stop scrolling right now and move on to another post because you won’t like what’s coming. Don’t keep reading and then call me a “karen” simply because you had a different experience. Frankly, I’ll be surprised if the admins even keep the post up.

1. Who the heck designed this ship? This ship is a maze of dead ends, lack of stairways, inadequate elevators, lack of signage, and is just riddled with guest-friendly deficiencies. It was underwhelming.

2. Good luck finding a public bathroom if you need one. Just go back to your stateroom.

3. The movie theaters? Really? My family room is bigger. The Buena Vista Movie theaters on the other ships were beautifully appointed. While none of them are remarkably comfortable given their space limitations, the Wish movie theaters can only have been designed for a family of Hobbits. There couldn’t have been more than 50 seats and the décor was ordinary. Also, the Walt Disney Theater does not have the grand foyer entrance as it does on the other ships.

4. The shopping – There aren’t enough ways for me to tell you how guest “unfriendly” it is. They’re definitely moving to upscale shopping, and they’ve put the guest favorite, Mickey’s Mainsail, on Deck 5 adjacent to the Arendelle Restaurant Hallway, AND the Character Meet & Greet Balcony, AND the Guest Services desk… AND the DVC desk…AND a cafe. This coupled with the narrowly designed shop results in difficult navigation. At this point, you’ve been clued into the “Ands” enough to anticipate that I’m heading somewhere with this… because this design AND the timing of all these events, including the early dinner seating, means that ALL THESE LINES CONVERGE into one big “cluster%@#&” of a crowd, in the narrowest part of that area. A photo for your amusement is included and I can promise you this photo does not do it justice. People trying to walk in opposite directions, coming off the elevators and walking smack into this crowd, trying to escape through Mainsail, but they can’t get by the cashier lines of people wrapped around the merchandise shelves, and since that balcony area is blocked off to the photographer taking the character photos – your only option is “escape by suicide” and jump over the railing to the lobby floor below. You might survive it since the carpet is new and plush. I simply couldn’t believe the disorganization of it all. I’ve never seen something so poorly done on a DCL ship. If you’re EVER going to contract covid while onboard it’s going to be right here while everyone is breathing the same limited oxygen in this limited space. Appalling scheduling! Very “un-Disney”.

5. The other shops are located on Deck 3, watches, and jewelry (Diamonds International high-pressure sales). Don’t dare go just to window shop because if you don’t like the experience of buying a used car, you won’t like dealing with this staff. It made me want to avoid that shopping area altogether for the remainder of the cruise. Leave me alone. When I want to buy something, I’ll let you know.

6. The shopping area is small, uninviting, and just doesn’t flow well, as opposed to the dazzling deck 3 shopping area on the Dream and Fantasy in front of that Gorgeous Walt Disney Theater Lobby, which MADE you want to spend money. I spent Day 1 exploring the ship and when I got to this area I walked in, through it, bought a couple of ornaments, and walked out. I went up to a small shop adjacent to Marceline’s market (I can’t remember the name…) and they had a better selection of shirts than Mainsail. But overall the shopping is….Meh.

7. Good luck finding the adult area “The Cove”. After two attempts I finally figured out that there is no elevator access, and you must walk up two flights of stairs from the main family pool area to find the path, and ONLY to the starboard side. Walk to the Port side and you walk into a dead end. If you’re lucky enough to find this area enjoy your quick tour to the Port side dead-end and back since there are no chairs or lounges available for you to enjoy. Your walk will be short and sweet as you walk past the other adults smarter than you, waking up at sunrise to claim their pool and lounge spots. What’s that? another staircase? Walk up it to another “Cove” lounge area – also small and with no pools. So, if it’s just a cocktail, coffee, or heat you desire the top deck is for you.

8. Not having a dedicated adult area where the clubs/lounges are grouped together was a mistake IMO. When I’m adulting I want to be secluded in an adult area (one that you can find), not mixing it up with the entire ship.

9. Dead ends – I didn’t think not having a perimeter promenade deck would bother me. It did. I often used the promenade deck to travel from forward to aft to avoid lobby crowds and love to get in my steps while enjoying the ocean. Nope. Dead ends.

10. The refrigerator/cooler in my room never worked and was never fixed.

11. Buffets – If you’re going to remove the self-serve option to prevent all the guests who refuse to wash their hands from touching common serving utensils, then pretend to do better and wear gloves. This is basic food hygiene 101, even before covid. I do not like seeing food service people serving my food with no gloves. Gloves should be changed frequently and each time an employee leaves and returns to a service area. I’m not saying it needs to be an aseptic practice…but I don’t need to see them pulling at their face mask and then fail to glove up before touching my plate. Also, where it is a self-service line, SPOON HOLDERS SHOULD BE PLACED IN FRONT OF THE PAN so 100 people using the same spoon don’t adulterate the entire pan when they toss the spoon IN the food.

12. Elevators and stairways – where do I begin? I’m not 100% sure, but it feels like they took small elevators and made them smaller. The sign says fits “20 people”. I’d say this needs to be a guest challenge game. If you can fit 20 normal adults in those elevators then they all win a DCL keychain. It might be built to hold the weight of 20 normal adults, but 6 of us could barely squeeze in there. As a result, not providing midship elevators or stairs it makes navigating the ship even more challenging.

13. Since this review is already way longer than I intended I need to close it down with the Enchante review. Perhaps the biggest disappointment given that Remy always exceeded expectations. I’ve enjoyed adult dining on each of the ships I’ve been on. Remy service and food quality (on both the Dream and Fantasy) has been unparalleled in my opinion. Watching the Remy staff is like viewing a well-rehearsed ballet and the food on your plate is nothing short of a work of art. The staff in Enchante were well-trained and amazing, but not enough to offset the entire experience. When you pay 500.00 for dining you expect total immersion into the experience – sounds, sights, smells, and tastes. After dining at Enchante I felt like I was let down by a family member.

A. First, the décor of the restaurant is dreadful. As you enter the adult dining area you walk through a black hallway adorned with the newer Beauty and the Beast artwork. In the middle of the foyer is the Beast’s glass-encased red rose, and next to that, a silver antique mirror…. sitting on a black marble table with modern gold accents…Huh? It was weird looking. I would have expected a French country or Louis IVX motif. See photo. As you enter Enchante you see a charming Lumiere, and a case of beautiful antique candelabras and you think okay…. It’s going to get better. AAAANNNNDDDD wrong. Again, see photos. It’s like walking into a cheap furniture store. The white and gray marble-top tables did not go with the gold.

B. I chose the Collection Menu with the wine pairing. While the food was very good, it didn’t exceed my expectations, which has always been the case in Palo and Remy. The wagyu beef and lobster courses were amazing. The Halibut course was also very good (the supposed guest favorite) but I thought the Chilean Sea Bass in the main dining restaurant was better prepared. The dessert was a simple chocolate torte – didn’t feel very creative.

C. This food was served in what can only be described as a black crockery mortal and pestal. It just didn’t present the food well and it was ugly. This coupled with, what my friend described as an “identity crisis between mid-century modern décor vs. Hollywood” was just weird. I’d agree with that but would add in The Jetsons. This fusion of mid-century modern, gold monochromatic décor with what is supposed to be French cooking just failed in every regard. The only reference to B&B that I could see was Lumiere greeting you in the entry hallway and some gold laser-cut roses in gold trim along the ceiling. The entire restaurant felt unfinished – floor to ceiling. Maybe the crockery was an accident? Maybe it was all they could get due to supply chain issues? What did I miss? Maybe it’s me, maybe I couldn’t get past the environment. I guess I’m looking for excuses. IMO, the experience at Enchante doesn’t come even a distant 5th place to Remy. Even the music in Remy fits with the theme, (The Dream Waltz, La Vien Rose, The French Café, etc). The music in Enchante fits with their gold décor in that it’s hotel-lobby jazz.

For the first time in 20 cruises, I walked off a Disney ship glad that the cruise wasn’t of longer duration. I love “days at Sea” but in this case, the 4th day at Sea on the Wish would have evolved into a “day of napping in my stateroom” until it was time for dinner. I don’t know how much of my money I’ve given to DCL over the course of 20 cruises and I don’t think I want to know. Currently, I’m nervous that the next Triton class ship (the Wish’s sister?) will also be delivered to Port Canaveral. I do not want my only Port Canaveral DCL options to be two ships of this same design.
But still…. Better to be on any DCL ship, than not be on any DCL ship and that is my closing statement.
 
Another recent review posted on FB.

------------------------------------------------

We’re experienced DCL cruisers, having gone on 20 DCL cruises and been on every ship except for the Magic. That’s more cruises than some guests and less than others. My daughter and I woke up at 4am to watch The Wish come home to Port Canaveral. We were excited about this. I mention that just to validate that I have a broad perspective on DCL service and cruising. Let me also say that, regardless of my (or anyone else’s) opinion, being on ANY Disney Cruise Ship is better than NOT being on a DCL ship. I also recognize that opinions are anecdotes based on someone’s personal experience and people will always have different experiences, therefore different opinions. One person’s good experience does not invalidate another person’s bad experience or vice versa. This is my experience only and I’m glad of any wonderful times had by other guests. DCL is special! With that, I offer the following review entitled, and stolen from the movie, “The Good, the Bad, and the Ugly.”

Like any DCL ship, the Ship’s exterior is stunning. You don’t need me to tell you that. I’ve always loved the glamour of the ship’s exterior, reminiscent of Ocean Liners, not just “ships”.

The Good:

1. Embarkation was flawless considering all the accommodations they had to make for Covid. You no longer receive your KTTW card at check-in, but it’s waiting for you in a sealed envelope at your stateroom door fish extender. Your lanyard is placed in your stateroom. Not sure why they changed this process, but it was fine.

2. I love the character-coded floors, instead of the old nautical theme. This makes it feel more “Disney”. I thought it was cute. The Nautical theme did need some updating.

3. The quick service food – Marceline Market, Pool Deck Festival of Foods, is superior to Cabanas and the other ship quick service options. Marceline has a very welcoming atmosphere and feels more “homey”. For quick service food, I thought it was an improvement to cabanas.

4. Disembarkation is a much smoother process than it used to be – remember when everyone just crashed the lobby doors? They now call you by luggage tag. Daisy, Minnie, Chip n Dale, etc. This allows them to space out the disembarkation, which is a more efficient process. Makes me question why they didn’t do this before.

5. The newly remodeled exit ramp to the luggage area is superior to the old single elevator or escalator.

6. The service, as always, is impeccable. Other than a first-night hiccup (it was 35 minutes before I was even greeted by my server at 1923 to the point where I had to go to the host stand) their latter service more than made up for this.

7. Castaway Cay is immaculate, of course. But I wish people would pick up their trash! Don’t walk away and leave your plastic bottle on the beach. This drives me crazy.

8. Arendelle - What a joyful restaurant event. A better version of dinner theater. The fiddle player from the band was no less than amazing. The restaurant can handle the performance sound and allow you to still carry on a normal volume conversation with tablemates. The acoustics work very well. I thought this restaurant was well-designed and very appealing to the eyes.

9. 1923 – Classy and the menu was great. The filet was excellent! They also offered the best dessert I’ve ever had on a DCL ship main dining restaurant (that I can remember) and is their signature dessert “Burbank Blueberry-Lemon Bavarian Cream Ecuador Vanilla Bean, Lemon Rock with Dried Raspberry Meringue” My only regret is that I didn’t order another one.

10. Marvel – I chose to reserve adult dining at Enchante instead of experiencing Marvel – more to follow on that later…

11. The Internet service is MUCH improved – thank goodness.

12. Everything you need to know is on the DCL app that you MUST download before you get on the ship. The app has all your dinner and activity reservations, restaurant menus, and most things you need to know. I prefer the printed navigator and requested a large printout for vision-disabled, but I never received it. I did hear some guests were having trouble with the App, but I thought it was okay. You get reminder “pushes” 15 minutes in advance of a ship activity, which was helpful.

13. Since my kids are now grown, I no longer have a parent’s opinion on the kid's activities. From what I could see the kids’ clubs are an improvement on the Wish.

14. Mustering – FINALLY…. An easier way to get your emergency drill done. Once you board and after you have lunch, go to your stateroom, and grab your KTTW card. Your muster station is printed on your card and don’t wait to check in there. Go immediately to your station and meet your attendant before the crowds build up. You must have downloaded the app for this to work. You will give the attendant your stateroom #, take a photo of your station sign with the app to prove that you were there, and talk with them about the emergency exit process. Easy Peasy, and way better than mustering in the heat next to sweaty strangers on deck. They will sound the ship alarm which indicates it's time for you to watch the emergency video either in the stateroom or on funnel vision.

Okay….The Bad and the Ugly:

Strap in… because there are some things to say and if you don’t want to read anything negative, I URGE you to stop scrolling right now and move on to another post because you won’t like what’s coming. Don’t keep reading and then call me a “karen” simply because you had a different experience. Frankly, I’ll be surprised if the admins even keep the post up.

1. Who the heck designed this ship? This ship is a maze of dead ends, lack of stairways, inadequate elevators, lack of signage, and is just riddled with guest-friendly deficiencies. It was underwhelming.

2. Good luck finding a public bathroom if you need one. Just go back to your stateroom.

3. The movie theaters? Really? My family room is bigger. The Buena Vista Movie theaters on the other ships were beautifully appointed. While none of them are remarkably comfortable given their space limitations, the Wish movie theaters can only have been designed for a family of Hobbits. There couldn’t have been more than 50 seats and the décor was ordinary. Also, the Walt Disney Theater does not have the grand foyer entrance as it does on the other ships.

4. The shopping – There aren’t enough ways for me to tell you how guest “unfriendly” it is. They’re definitely moving to upscale shopping, and they’ve put the guest favorite, Mickey’s Mainsail, on Deck 5 adjacent to the Arendelle Restaurant Hallway, AND the Character Meet & Greet Balcony, AND the Guest Services desk… AND the DVC desk…AND a cafe. This coupled with the narrowly designed shop results in difficult navigation. At this point, you’ve been clued into the “Ands” enough to anticipate that I’m heading somewhere with this… because this design AND the timing of all these events, including the early dinner seating, means that ALL THESE LINES CONVERGE into one big “cluster%@#&” of a crowd, in the narrowest part of that area. A photo for your amusement is included and I can promise you this photo does not do it justice. People trying to walk in opposite directions, coming off the elevators and walking smack into this crowd, trying to escape through Mainsail, but they can’t get by the cashier lines of people wrapped around the merchandise shelves, and since that balcony area is blocked off to the photographer taking the character photos – your only option is “escape by suicide” and jump over the railing to the lobby floor below. You might survive it since the carpet is new and plush. I simply couldn’t believe the disorganization of it all. I’ve never seen something so poorly done on a DCL ship. If you’re EVER going to contract covid while onboard it’s going to be right here while everyone is breathing the same limited oxygen in this limited space. Appalling scheduling! Very “un-Disney”.

5. The other shops are located on Deck 3, watches, and jewelry (Diamonds International high-pressure sales). Don’t dare go just to window shop because if you don’t like the experience of buying a used car, you won’t like dealing with this staff. It made me want to avoid that shopping area altogether for the remainder of the cruise. Leave me alone. When I want to buy something, I’ll let you know.

6. The shopping area is small, uninviting, and just doesn’t flow well, as opposed to the dazzling deck 3 shopping area on the Dream and Fantasy in front of that Gorgeous Walt Disney Theater Lobby, which MADE you want to spend money. I spent Day 1 exploring the ship and when I got to this area I walked in, through it, bought a couple of ornaments, and walked out. I went up to a small shop adjacent to Marceline’s market (I can’t remember the name…) and they had a better selection of shirts than Mainsail. But overall the shopping is….Meh.

7. Good luck finding the adult area “The Cove”. After two attempts I finally figured out that there is no elevator access, and you must walk up two flights of stairs from the main family pool area to find the path, and ONLY to the starboard side. Walk to the Port side and you walk into a dead end. If you’re lucky enough to find this area enjoy your quick tour to the Port side dead-end and back since there are no chairs or lounges available for you to enjoy. Your walk will be short and sweet as you walk past the other adults smarter than you, waking up at sunrise to claim their pool and lounge spots. What’s that? another staircase? Walk up it to another “Cove” lounge area – also small and with no pools. So, if it’s just a cocktail, coffee, or heat you desire the top deck is for you.

8. Not having a dedicated adult area where the clubs/lounges are grouped together was a mistake IMO. When I’m adulting I want to be secluded in an adult area (one that you can find), not mixing it up with the entire ship.

9. Dead ends – I didn’t think not having a perimeter promenade deck would bother me. It did. I often used the promenade deck to travel from forward to aft to avoid lobby crowds and love to get in my steps while enjoying the ocean. Nope. Dead ends.

10. The refrigerator/cooler in my room never worked and was never fixed.

11. Buffets – If you’re going to remove the self-serve option to prevent all the guests who refuse to wash their hands from touching common serving utensils, then pretend to do better and wear gloves. This is basic food hygiene 101, even before covid. I do not like seeing food service people serving my food with no gloves. Gloves should be changed frequently and each time an employee leaves and returns to a service area. I’m not saying it needs to be an aseptic practice…but I don’t need to see them pulling at their face mask and then fail to glove up before touching my plate. Also, where it is a self-service line, SPOON HOLDERS SHOULD BE PLACED IN FRONT OF THE PAN so 100 people using the same spoon don’t adulterate the entire pan when they toss the spoon IN the food.

12. Elevators and stairways – where do I begin? I’m not 100% sure, but it feels like they took small elevators and made them smaller. The sign says fits “20 people”. I’d say this needs to be a guest challenge game. If you can fit 20 normal adults in those elevators then they all win a DCL keychain. It might be built to hold the weight of 20 normal adults, but 6 of us could barely squeeze in there. As a result, not providing midship elevators or stairs it makes navigating the ship even more challenging.

13. Since this review is already way longer than I intended I need to close it down with the Enchante review. Perhaps the biggest disappointment given that Remy always exceeded expectations. I’ve enjoyed adult dining on each of the ships I’ve been on. Remy service and food quality (on both the Dream and Fantasy) has been unparalleled in my opinion. Watching the Remy staff is like viewing a well-rehearsed ballet and the food on your plate is nothing short of a work of art. The staff in Enchante were well-trained and amazing, but not enough to offset the entire experience. When you pay 500.00 for dining you expect total immersion into the experience – sounds, sights, smells, and tastes. After dining at Enchante I felt like I was let down by a family member.

A. First, the décor of the restaurant is dreadful. As you enter the adult dining area you walk through a black hallway adorned with the newer Beauty and the Beast artwork. In the middle of the foyer is the Beast’s glass-encased red rose, and next to that, a silver antique mirror…. sitting on a black marble table with modern gold accents…Huh? It was weird looking. I would have expected a French country or Louis IVX motif. See photo. As you enter Enchante you see a charming Lumiere, and a case of beautiful antique candelabras and you think okay…. It’s going to get better. AAAANNNNDDDD wrong. Again, see photos. It’s like walking into a cheap furniture store. The white and gray marble-top tables did not go with the gold.

B. I chose the Collection Menu with the wine pairing. While the food was very good, it didn’t exceed my expectations, which has always been the case in Palo and Remy. The wagyu beef and lobster courses were amazing. The Halibut course was also very good (the supposed guest favorite) but I thought the Chilean Sea Bass in the main dining restaurant was better prepared. The dessert was a simple chocolate torte – didn’t feel very creative.

C. This food was served in what can only be described as a black crockery mortal and pestal. It just didn’t present the food well and it was ugly. This coupled with, what my friend described as an “identity crisis between mid-century modern décor vs. Hollywood” was just weird. I’d agree with that but would add in The Jetsons. This fusion of mid-century modern, gold monochromatic décor with what is supposed to be French cooking just failed in every regard. The only reference to B&B that I could see was Lumiere greeting you in the entry hallway and some gold laser-cut roses in gold trim along the ceiling. The entire restaurant felt unfinished – floor to ceiling. Maybe the crockery was an accident? Maybe it was all they could get due to supply chain issues? What did I miss? Maybe it’s me, maybe I couldn’t get past the environment. I guess I’m looking for excuses. IMO, the experience at Enchante doesn’t come even a distant 5th place to Remy. Even the music in Remy fits with the theme, (The Dream Waltz, La Vien Rose, The French Café, etc). The music in Enchante fits with their gold décor in that it’s hotel-lobby jazz.

For the first time in 20 cruises, I walked off a Disney ship glad that the cruise wasn’t of longer duration. I love “days at Sea” but in this case, the 4th day at Sea on the Wish would have evolved into a “day of napping in my stateroom” until it was time for dinner. I don’t know how much of my money I’ve given to DCL over the course of 20 cruises and I don’t think I want to know. Currently, I’m nervous that the next Triton class ship (the Wish’s sister?) will also be delivered to Port Canaveral. I do not want my only Port Canaveral DCL options to be two ships of this same design.
But still…. Better to be on any DCL ship, than not be on any DCL ship and that is my closing statement.
Thank you for your review. I wonder with the layout, if they made it more with employees in mind then guests. It seems that it is easier for cast members to get "back stage" now. Was there a place to give a lengthy feedback on the survey? I think that if many people say what they believe does not work, that hopefully they will take a different approach on the next ship. I have heard that they are bringing a Remy chef from another ship to help with Enchante. You are not the first person to complain about the food. I am also disappointed to hear about the high pressure sales, which goes against Disney policy. Hopefully they work this stuff out.
 
For the first time in 20 cruises, I walked off a Disney ship glad that the cruise wasn’t of longer duration. I love “days at Sea” but in this case, the 4th day at Sea on the Wish would have evolved into a “day of napping in my stateroom” until it was time for dinner. I don’t know how much of my money I’ve given to DCL over the course of 20 cruises and I don’t think I want to know. Currently, I’m nervous that the next Triton class ship (the Wish’s sister?) will also be delivered to Port Canaveral. I do not want my only Port Canaveral DCL options to be two ships of this same design.
But still…. Better to be on any DCL ship, than not be on any DCL ship and that is my closing statement.
Absolutely accurate review both good and bad. Unfortunately, it hadn't occurred to me that the next new ship will be most likely delivered to Port Canaveral and the Fantasy could be replaced by just Triton class ships. We live down the street from the port. One of the incentives for moving here was to be so close to the port and DCL cruises. I will never choose to cruise to sail on the Wish again even at a deep discount.
 

As a group of adults going on the Wish in January, I’m setting my expectations low. So many complaints about the layout of this ship.

This person also nailed how I feel about photos of Enchante: it feels unfinished. And cheap.
On the Maiden when I walked through the Rose, to get to the only restroom that we could find in the area, it was obvious that area still required a lot of work as did the ladies room. (There were workers, ladders, etc. during the day in the location) I would assume Enchante also required some finishes.

Pete Werner's (Disboards creator) Enchante brunch review is very interesting to watch, as are all his videos.
 
Thank you for your review. I wonder with the layout, if they made it more with employees in mind then guests. It seems that it is easier for cast members to get "back stage" now. Was there a place to give a lengthy feedback on the survey? I think that if many people say what they believe does not work, that hopefully they will take a different approach on the next ship. I have heard that they are bringing a Remy chef from another ship to help with Enchante. You are not the first person to complain about the food. I am also disappointed to hear about the high pressure sales, which goes against Disney policy. Hopefully they work this stuff out.
The survey they send out lets you write 500 characters or less in certain areas depending upon the answers to your survey questions. Also, the layout, especially in the restaurants, makes it much harder on the CM's. Watching our servers trying to squeeze in between long rows of back to back chairs in Marvel and Arendelle was wrong.
 
Wow this thread is eye opening. Ive been searching online and posting here because I’m booking my first cruise ever and wanted to see what would be the best ship to book. After reading all the feedback, I ended up just booking the Dream out of Miami. On top of that, I still saved money booking an extra flight to Miami from WDW to experience the Dream vs booking the Wish without a flight.
 
The survey they send out lets you write 500 characters or less in certain areas depending upon the answers to your survey questions. Also, the layout, especially in the restaurants, makes it much harder on the CM's. Watching our servers trying to squeeze in between long rows of back to back chairs in Marvel and Arendelle was wrong.
I was thinking more about the actual ship layout, not the dining room. But the dining rooms should be bigger, but I guess that would take up even more "guest" space that everyone feels is lacking. I hope that at least that they gave the cast members bigger rooms.
 
Currently, I’m nervous that the next Triton class ship (the Wish’s sister?) will also be delivered to Port Canaveral. I do not want my only Port Canaveral DCL options to be two ships of this same design.
This is my biggest concern. Not that the Wish exists (fine for people who like it- I'll just sail the Fab Four), but that this new type of ship will take over all of the cruises to Castaway Cay, with none of the Fab Four available there. That would end a wonderful era of Disney cruising for me, because I'm not going to pay the DCL premium to cruise on a Wish-type ship, and I mainly like / can afford the traditional tropical cruises that include Castaway.

I hope they don't even make the 7th ship, frankly. I know the 6th is already in the works, but I hope somehow they analyze financials and decide against the 7th. It would undoubtedly be another like the Wish. I can't believe that after setting the bar this low, DCL will suddenly raise it again- I think this is their new normal for ship design, just as there are a lot of new (bad) normals at WDW. If they do make the 7th ship, I hope they send it overseas.
 
I hope that at least that they gave the cast members bigger rooms.
They did! The new rooms have two beds instead of bunks and the TV is actually across from the beds this time instead of being off to the side. At least, that's what my server on the Dream was telling me in February. One of the reasons everyone wanted to move over to the Wish was for the bigger, better crew rooms.
 
This is my biggest concern. Not that the Wish exists (fine for people who like it- I'll just sail the Fab Four), but that this new type of ship will take over all of the cruises to Castaway Cay, with none of the Fab Four available there.
You do realize that DCL is developing another Bahamas island labeled (I believe) Lighthouse Point that will be used in conjunction with Castaway Cay. I’m sure once it is developed within the next couple of years people will have very strong and differing opinions on it just as now with the Wish because it will most likely be different from Castaway.
 
They did! The new rooms have two beds instead of bunks and the TV is actually across from the beds this time instead of being off to the side. At least, that's what my server on the Dream was telling me in February. One of the reasons everyone wanted to move over to the Wish was for the bigger, better crew rooms.
Well, hearing that the cast members have more space as one of the reasons why there is more "dead ends" and less space for the rest of us, I can't be mad at that. I always felt bad at how they had such small rooms to live in. I can handle walking around a bit more to get where I need to go. Good to hear that they are doing more for the cast members.
 
You do realize that DCL is developing another Bahamas island labeled (I believe) Lighthouse Point that will be used in conjunction with Castaway Cay. I’m sure once it is developed within the next couple of years people will have very strong and differing opinions on it just as now with the Wish because it will most likely be different from Castaway.
Send the new ships to Lighthouse Point, keep the Fab Four sailing to Castaway, please, DCL.
 
By and large, a subset on these forums who are looking for a fifth copy of the existing ships...

Oh please.....

Have you looked at any other cruise ship from any other major brand in the world?

What is the WOW factor of the Wish? What is the draw of the Wish compared to other cruise ships?

The answer is: some new art, a couple new shows, and bringing a themed dinner like the Magic/Wonder to the larger ships like Wish.

Actually no the big "wow" is the spa which doesn't even have sea views but has this huge space that used to be taken up by the teens club which was not shoved to the top deck.
 
Lol, I wonder why I'm pessimistic? It isn't like Disney could have provoked that with their recent track record...

No doubt there is budget cuts left and right on Lighthouse going on. The spin when it launches will be fingers pointing back at the pandemic and needing to make "hard choices". If they even acknowledge the shortcomings compared to other cruise line private islands.
 
this huge space that used to be taken up by the teens club which was not shoved to the top deck.
The Magic-class ships also had Vibe all the way up on the top. So, this is just a return to that.

Besides, that new outdoor area looks awesome. Way better than the spas on the other ships.
 
The Magic-class ships also had Vibe all the way up on the top. So, this is just a return to that.

Besides, that new outdoor area looks awesome. Way better than the spas on the other ships.

Except.... Magic is 25 years ago

Returning to something from 25 years ago is not a improvement.

If you want to see a cool spa? Sweeping views, hot chairs looking out on the sea, huge therapy pool, various rooms, ect. Yes pretty cool on the Wish but the Wish also doesn't have Spa Rooms like other lines where its targeted at those people who really like the Spa.

 
Except.... Magic is 25 years ago

Returning to something from 25 years ago is not a improvement.

If you want to see a cool spa? Sweeping views, hot chairs looking out on the sea, huge therapy pool, various rooms, ect. Yes pretty cool on the Wish but the Wish also doesn't have Spa Rooms like other lines where its targeted at those people who really like the Spa.

Lots of folks here still like the Magic-class ships best. I see no problem with putting Vibe up top.

And no, thanks to that ship. Not my style. To each his own, I guess.
 

GET UP TO A $1000 SHIPBOARD CREDIT AND AN EXCLUSIVE GIFT!

If you make your Disney Cruise Line reservation with Dreams Unlimited Travel you’ll receive these incredible shipboard credits to spend on your cruise!















Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top