Disney Store Refund Policy is upsetting to me.

[cajunfan]

I work at a Disney Store. The Audit Receipt does ask for an ID number if we are making a cash return. It does not for a credit card return. Although I have never been told so, I have always believed that it was required on the cash returns as a way to make sure that the cm's were not pulling cash out of their drawers.

Also, you would be very surprised at the number of "habitual" returners that we have. I mentally cringe when I see them enter the store (I hope it does not physically show!).

Lynn

 

[PinkRhombus]

The only place that I have seen actually say they will not accept a card that says "see id" and is not signed is the Post Office. They have a little sign up on their counter

What gets me is we do have ours signed with "see id" and maybe 5% of the people running it through ask. If it's a waiter/waitress, we give them the full 20% tip if they do. Lesser if they don't.

 

[Blue.Fairy2]

I work at a Disney Store. The Audit Receipt does ask for an ID number if we are making a cash return. It does not for a credit card return. Although I have never been told so, I have always believed that it was required on the cash returns as a way to make sure that the cm's were not pulling cash out of their drawers.

Also, you would be very surprised at the number of "habitual" returners that we have. I mentally cringe when I see them enter the store (I hope it does not physically show!).

Lynn

so the customers are penalized because the store wants to moniter employees???? hmmmmm

The return policy is at the descretion of the store as long as it is clearly posted for all to see, like on the back of a reciept or at the register.

I did say that, in Tennessee that is only for minor purchases, major purchases you have 3 days to change your mind.

Think of this, you purchase a red shirt by cash & leave the recp't in the bag. You sit down to drink a soda and when you get up, you forget your bag. You go to the store and tell them what just happened. They are on the look out for "your" red shirt or maybe "your" red shirt was just returned by Mary Jane Smith & they only know this because they took the time to ask for her ID. They then can track this person down & you may get your money back..
also, you cannot ask for a refund a year later in many stores.. most have a 30-90 day return policy.. they do vary in each store (some do not give refunds & some are up to a year)

sorry no, that is my lost, it is not the duty of the store to track my purchase for me.

Are you sure about this? I thought it was up to the discression of the store if they chose to accept returns or not. That's why each store has their own policies.

yes I am sure.

I did say it is up to the store on minor purchases. I personally would not shop in a store, even a disney store that required me to show an id to return a cash purchase or does not take returns or only give store credit for a return, that is my choice and I choose not to spend money in a store with such return policies.

The employee scenario does not wash with me, sounds like a lame excuse, especially for a Disney store. I seriously doubt alot of receipts are dropped in the mall outside a disney store. Most stores have interstore cameras to watch employees and shoppers.

We can argue this point until we are blue in the face.


I choose to speak with my money and take my business elsewhere if I do not like store policy.

(38)(A) Requiring the purchaser to present that purchaser’s driver license
as a prerequisite for accepting the return of clothing or accessories for refund
or credit, notwithstanding compliance with the conditions set forth in
subdivision (b)(37)

(37) Refusing to accept the return of clothing or accessories sold at retail
directly to a purchaser, who seeks to return the same for any reason for refund
or credit; provided, that:
(A) The purchaser presents the clothing or accessories within the retailer’s
prescribed period for return of merchandise;
(B) The purchaser presents satisfactory proof of purchase;

 

[here757]

its disney stores way of keeping the cost down..
if the prices go up. people complain. so its a no win for them!
heres the nice part.. if you dont like the policy. find somewhere eles to shop.
pretty easy..

walmart and target have been asking for id for returns for years...

 

[Blue.Fairy2]

its disney stores way of keeping the cost down..
if the prices go up. people complain. so its a no win for them!
heres the nice part.. if you dont like the policy. find somewhere eles to shop.
pretty easy..

walmart and target have been asking for id for returns for years...

Not our walmart or target if it was a cash sale and you have a receipt.

Quess it is a good thing the DS here closed, do not have to make that decision.

 

[stitchlovestink]

I work at a Disney Store. The Audit Receipt does ask for an ID number if we are making a cash return. It does not for a credit card return. Although I have never been told so, I have always believed that it was required on the cash returns as a way to make sure that the cm's were not pulling cash out of their drawers.

Also, you would be very surprised at the number of "habitual" returners that we have. I mentally cringe when I see them enter the store (I hope it does not physically show!).

Lynn

bolding is mine....
ya know, that's kinda offensive. People do change their minds and some people do have problems w/ making their mind up. When I am shopping and I see something I really like, I think to myself..."if I come back and this is gone, how upset would I be?" If I think that I really might want it, I buy it. I buy w/ the premise that if I change my mind, I CAN bring it back. If that is the store's policy, that I can exercise that right. Why do you care how much a customer returns? Is the $$ given back to them coming out of your pocket instead of the cash register? I think that is rude of sales people to judge customers who are make legitmate returns (with sales receipt/unused item/etc...) whether it is 1 return a year or 100. I'm glad that you don't wait on me. I'd call corporate to report any sales person who is uncooperative or rude in taking back a legitimate return. Actually, if I knew it bothered a sales person that much that they would judge me a 'habitual returner' I purposely try to have you wait on me just to annoy you. It'd make my day.
well if a store wants my name, addy, or phone # so be it (and as long as it is for their records and not being sold). I don't mind giving that nearly as my as my DL#. I think you should not have to provide ID at all with a receipt. Look people who want to cheat the system are always going to find a way around it.

its disney stores way of keeping the cost down..
if the prices go up. people complain. so its a no win for them! heres the nice part.. if you dont like the policy. find somewhere eles to shop.
pretty easy..

Well if they say they need it for audit purposes to make sure that a customer is getting the $$ and the employees aren't pocketing it. Maybe they should install cameras monitoring the registers like Target has..watching the cashier and the cash drawer.
Now there's a thought.
and in your own words "pretty easy.." Then the customer would not need to be inconvenienced because of dishonest employees.

walmart and target have been asking for id for returns for years...

UMMM... not around here they don't. With a cash receipt, you get cash back. No questions asked at all at Target and for only a signature at Walmart(which you could sign X for all they care at Walmart). And amazingly somehow they still manage to keep their prices down. Hmmm... I imagine how? Maybe by not ticking off customers who have a legitimate return w/ a stupid policy that only serves to inconvenience and sometimes offend true customers? Target/Walmart could care less if you do 500 returns a year as long as you have that receipt.

 

[here757]

our walmart and target in norfolk both ask for id when u return.
i make sure i give them my drivers license not my military id. that way they dont have my social secutiry number..
i think most states have now gone to drivers licenses not being the social sec number years ago.

i chose not to shop at target because of the id piece. i now take all my prescriptions to the military base.

we only have one disney store left in our area. and to be honest i have not had to return anything.*knocks on wood*

 

[mhsjax]

Heh, and I refuse to frequent stores that request photo ID with CC, and call to turn them in. It's a violation of the merchant agreement with major credit cards (MasterCard, Visa, American Express) to request photo ID with a signed card. In fact, AmEx policy is that an unsigned card, or a card marked "See ID" or similar is invalid and cannot be accepted - even with photo ID. If the card is marked "See ID" and an in-person charge is disputed - the vendor has accepted the risk in the transaction.

Anyone who refuses to frequent a store because they ask for ID when purchasing with a CC is not too bright, Sorry, but that is the truth, I don't care what they are violating, Try and see how violated you feel when someone rips you off to the tune of $20,000. Yep that is right $20.000. Maybe if they had asked for ID, then this would not have happened. I just don't get why people get so upset over it, I actually thank the person for checking.

 

[dsny1mom]

bolding is mine....
ya know, that's kinda offensive. People do change their minds and some people do have problems w/ making their mind up. When I am shopping and I see something I really like, I think to myself..."if I come back and this is gone, how upset would I be?" If I think that I really might want it, I buy it. I buy w/ the premise that if I change my mind, I CAN bring it back. If that is the store's policy, that I can exercise that right. Why do you care how much a customer returns? Is the $$ given back to them coming out of your pocket instead of the cash register? I think that is rude of sales people to judge customers who are make legitmate returns (with sales receipt/unused item/etc...) whether it is 1 return a year or 100. I'm glad that you don't wait on me. I'd call corporate to report any sales person who is uncooperative or rude in taking back a legitimate return. Actually, if I knew it bothered a sales person that much that they would judge me a 'habitual returner' I purposely try to have you wait on me just to annoy you. It'd make my day.
well if a store wants my name, addy, or phone # so be it (and as long as it is for their records and not being sold). I don't mind giving that nearly as my as my DL#. I think you should not have to provide ID at all with a receipt. Look people who want to cheat the system are always going to find a way around it.


Well if they say they need it for audit purposes to make sure that a customer is getting the $$ and the employees aren't pocketing it. Maybe they should install cameras monitoring the registers like Target has..watching the cashier and the cash drawer.
Now there's a thought.
and in your own words "pretty easy.." Then the customer would not need to be inconvenienced because of dishonest employees.



UMMM... not around here they don't. With a cash receipt, you get cash back. No questions asked at all at Target and for only a signature at Walmart(which you could sign X for all they care at Walmart). And amazingly somehow they still manage to keep their prices down. Hmmm... I imagine how? Maybe by not ticking off customers who have a legitimate return w/ a stupid policy that only serves to inconvenience and sometimes offend true customers? Target/Walmart could care less if you do 500 returns a year as long as you have that receipt.

Do you shop at Express, Gap (all divisions including Old Navy, etc), Ulta, American Eagle, Limited (all divisions including Bath and Body, Victorias Secret, etc), or J Crew? If you do then your returns ARE being tracked by a service they all subscribe to called Verifone. I'm sure there are other retailers that use this service but those are the only ones I am reasonably sure that currently do.

So yes , companies do care how much you return.

At Express in a 90 day period you are only allowed to return up to $250 without a reciept, once you hit that $250 you will be denied from returning any merchandise without a receipt for another 90 days. If you HAVE your receipts you are allowed 5 returns where you receive any money back (even a small amount due to an exchange) within a 90 period, if you attempt a 6th return it will be denied and you will have to wait another 90 days to return with a receipt and get any money back. I know this as my daughter is a GM for Express. I don't know details of the other companies, but just that they do use Verifone.

Yes people do change their minds, but the excesive returning needs to be controlled. To think it is fine and dandy to buy things on a regular basis just because it might not be there if you go back for it and then return it because as it turn out you really didn't want it after all is bad form IMHO. It does nothing more than drive the prices of merchandise farther up. You keep it out of stock until it hits a markdown and then the business looses money that they perhaps would not have if the item had been available to someone that actually wanted the item.

If having your returns tracked bothers you then I highly suggest you avoid shoping at the above listed stores. You'd probably be better off sticking with Walmart and Target or other low end retailers that rather than track your returns they feel a need to film every transaction.

As to your comment about intentionally having an associate wait on you because you know they are bothered by habitual returners and having it make your day, that's something I'd expect a poorly raised 12 yr old to say not an adult.

dsny1mom

 

[Blue.Fairy2]

bolding is mine....
ya know, that's kinda offensive. People do change their minds and some people do have problems w/ making their mind up. When I am shopping and I see something I really like, I think to myself..."if I come back and this is gone, how upset would I be?" If I think that I really might want it, I buy it. I buy w/ the premise that if I change my mind, I CAN bring it back. If that is the store's policy, that I can exercise that right. Why do you care how much a customer returns? Is the $$ given back to them coming out of your pocket instead of the cash register? I think that is rude of sales people to judge customers who are make legitmate returns (with sales receipt/unused item/etc...) whether it is 1 return a year or 100. I'm glad that you don't wait on me. I'd call corporate to report any sales person who is uncooperative or rude in taking back a legitimate return. Actually, if I knew it bothered a sales person that much that they would judge me a 'habitual returner' I purposely try to have you wait on me just to annoy you. It'd make my day.
well if a store wants my name, addy, or phone # so be it (and as long as it is for their records and not being sold). I don't mind giving that nearly as my as my DL#. I think you should not have to provide ID at all with a receipt. Look people who want to cheat the system are always going to find a way around it.


Well if they say they need it for audit purposes to make sure that a customer is getting the $$ and the employees aren't pocketing it. Maybe they should install cameras monitoring the registers like Target has..watching the cashier and the cash drawer.
Now there's a thought.
and in your own words "pretty easy.." Then the customer would not need to be inconvenienced because of dishonest employees.



UMMM... not around here they don't. With a cash receipt, you get cash back. No questions asked at all at Target and for only a signature at Walmart(which you could sign X for all they care at Walmart). And amazingly somehow they still manage to keep their prices down. Hmmm... I imagine how? Maybe by not ticking off customers who have a legitimate return w/ a stupid policy that only serves to inconvenience and sometimes offend true customers? Target/Walmart could care less if you do 500 returns a year as long as you have that receipt.

 

[mhsjax]

sorry double post

 

[Blue.Fairy2]

Do you shop at Express, Gap (all divisions including Old Navy, etc), Ulta, American Eagle, Limited (all divisions including Bath and Body, Victorias Secret, etc), or J Crew? If you do then your returns ARE being tracked by a service they all subscribe to called Verifone. I'm sure there are other retailers that use this service but those are the only ones I am reasonably sure that currently do.

So yes , companies do care how much you return.

At Express in a 90 day period you are only allowed to return up to $250 without a reciept, once you hit that $250 you will be denied from returning any merchandise without a receipt for another 90 days. If you HAVE your receipts you are allowed 5 returns where you receive any money back (even a small amount due to an exchange) within a 90 period, if you attempt a 6th return it will be denied and you will have to wait another 90 days to return with a receipt and get any money back. I know this as my daughter is a GM for Express. I don't know details of the other companies, but just that they do use Verifone.

Yes people do change their minds, but the excesive returning needs to be controlled. To think it is fine and dandy to buy things on a regular basis just because it might not be there if you go back for it and then return it because as it turn out you really didn't want it after all is bad form IMHO. It does nothing more than drive the prices of merchandise farther up. You keep it out of stock until it hits a markdown and then the business looses money that they perhaps would not have if the item had been available to someone that actually wanted the item.

If having your returns tracked bothers you then I highly suggest you avoid shoping at the above listed stores. You'd probably be better off sticking with Walmart and Target or other low end retailers that rather than track your returns they feel a need to film every transaction.

As to your comment about intentionally having an associate wait on you because you know they are bothered by habitual returners and having it make your day, that's something I'd expect a poorly raised 12 yr old to say not an adult.

dsny1mom

I was not the poster, but I have to respond...."needs to be controlled" OMG



Last time I looked I was still in the GOOD old USA and once "stores" or anyone else for that matter starts to control me then I will seriously think about moving.


Sorry you feel that the need to judge anyone on where they choose to spend or save money. Low end stores

Thank you for the information about the above stores I will now spend my hard earned money somewhere else, I would not want to offend their habital returning policy when I buy clothes for my son or husband and get them home and they do not like them or they do not fit.

Funny I have purchased items in most of those stores before and no one has explain that store policy to me and I just looked it up on their web site and amazingly they must be embarassed by it because no where does it say any of the above, I do not doubt your word, just pointing out how crappy that policy is and how they must not want the majority of their customer base knowing it.

 

[dsny1mom]

I was not the poster, but I have to respond...."needs to be controlled" OMG



Last time I looked I was still in the GOOD old USA and once "stores" or anyone else for that matter starts to control me then I will seriously think about moving.


Sorry you feel that the need to judge anyone on where they choose to spend or save money. Low end stores

Thank you for the information about the above stores I will now spend my hard earned money somewhere else, I would not want to offend their habital returning policy when I buy clothes for my son or husband and get them home and they do not like them or they do not fit.

Funny I have purchased items in most of those stores before and no one has explain that store policy to me and I just looked it up on their web site and amazingly they must be embarassed by it because no where does it say any of the above, I do not doubt your word, just pointing out how crappy that policy is and how they must not want the majority of their customer base knowing it.

Yes, needs to be controlled, for people that are habitual returners, not your average "it didn't fit so I'm returning it transactions". There are habitual returners out there and individual companies have the right to control that abusive, poor or sick behavior.


I'm not passing judgement on where anyone shops. I was just stating that low end retailers generally don't use Verifone and if one doesn't want their returns tracked low end retailers may be their best option. Like it or not in the industry Target, Walmart, Kmart, etc are considered low end.

I don't believe these companies are embarassed about using Verifone. It is just another security device. The low enders don't announce on their web sites or in their stores that they have instore security cameras either.

I don't think using Verifone is a "crappy" business practice. Using a service like this isn't intended to dissuade regular customers from making the occasional return. It is intended to stop the abuse of those that are habitual returners and those that are dishonest. I see it as a positive thing.

Do you have any idea what a habitual returner can do? Here's an example. I was in line at a better woman's store a few years ago. The lady in front of me had 3 HUGE boxes of merchandise she was returning. There had to be at least 100 items being returned. She had a handful of receipts and I heard her tell the cashier the receipts were in order of year dating back to 1999!

If you look back a few years you will see how much the return policies (and price matching policies) of just about every retailer has become much more limiting. This was an attempt to stop the abuses of the liberal return and price matching policies and it has worked for the most part. If habitual returning isn't stopped you can count on the current return policies to become even more restrictive.

And your welcome for the list of stores. I'm sure there are many more out there that use that service. You might want to ask at any location you shop at so you can take your busniess elsewhere if they use Verifone too.

dsny1mom

 

[stitchlovestink]

Do you shop at Express, Gap (all divisions including Old Navy, etc), Ulta, American Eagle, Limited (all divisions including Bath and Body, Victorias Secret, etc), or J Crew? If you do then your returns ARE being tracked by a service they all subscribe to called Verifone. I'm sure there are other retailers that use this service but those are the only ones I am reasonably sure that currently do.

Express NOPE, Gap NOT COOL AROUND HERE-the one in the mall closed due to a lack of business Old Navy-a little but not that much, Ulta-NEVER HEARD OF THEM, American Eagle DD16 DOESN'T CARE FOR THEM MUCH ANY MORE & DD13 IS TIRED OF THEM , Limited NOT OUR STYLE AT ALL(all divisions including Bath and Body-HAVE EXCHANGED HERE W/O REC OR ID ONLY 1 OR 2 RETURNS W/ RECEIPT, Victorias Secret NOPE TOO PRICEY AND DON'T CARE MUCH FOR THEIR STYLES etc), or J Crew NO STORES CLOSE BY, NOT DDs' STYLE, TOO PREPPY

So yes , companies do care how much you return.

At Express in a 90 day period you are only allowed to return up to $250 without a reciept, once you hit that $250 you will be denied from returning any merchandise without a receipt for another 90 days. If you HAVE your receipts you are allowed 5 returns where you receive any money back (even a small amount due to an exchange) within a 90 period, if you attempt a 6th return it will be denied and you will have to wait another 90 days to return with a receipt and get any money back. I know this as my daughter is a GM for Express. I don't know details of the other companies, but just that they do use Verifone.

And I would not shop somewhere like that. Stores like this rarely make the long haul and are gone in 10 years or so. Many of the stores that were wildly popular what seemed like forever are long gone now (remember Merry Go Round ?)

Yes people do change their minds, but the excesive returning needs to be controlled. To think it is fine and dandy to buy things on a regular basis just because it might not be there if you go back for it and then return it because as it turn out you really didn't want it after all is bad form IMHO. It does nothing more than drive the prices of merchandise farther up. You keep it out of stock until it hits a markdown and then the business looses money that they perhaps would not have if the item had been available to someone that actually wanted the item.

Well now, that's part of the problem. Inventory. If they only have 1 in the size you need and you don't buy it then.....
Yeah, I spend all of my free time buying and returning because I have nothing better to do. I go to the mall probably less than 1 x a month...

If having your returns tracked bothers you then I highly suggest you avoid shoping at the above listed stores. You'd probably be better off sticking with Walmart and Target or other low end retailers that rather than track your returns they feel a need to film every transaction.

OH PLEASE..... LOW END RETAILERS. And you have never set foot inside a walmart I bet. shopping only at the best boutiques...
Do you know that quite a bit of what is sold at Target is manu by the same companies as some of the supposedly better stores? A line of lingerie at Target is actually Victoria's Secret. and there are others too.

As to your comment about intentionally having an associate wait on you because you know they are bothered by habitual returners and having it make your day, that's something I'd expect a poorly raised 12 yr old to say not an adult.

dsny1mom

Sorry already past my 12th Bday. And a store clerk who judges people when they walk in the door was properly raised?


I guess AE won't be happy w/ me this week. I found a bag in the closet and nothing in it was worn. Well guess what, DD has done w/o using it for this long....it's going back and the $$ is going into the disney fund. Hey, maybe I might get a clerk who judges me a 'habitual returner' the minute I walk in the door. Well, I guess if their tracking my records there at AE, they'll see that I'm NOT.

Have a great day!

 

[stitchlovestink]

I was not the poster, but I have to respond...."needs to be controlled" OMG



Last time I looked I was still in the GOOD old USA and once "stores" or anyone else for that matter starts to control me then I will seriously think about moving.


Sorry you feel that the need to judge anyone on where they choose to spend or save money. Low end stores

Thank you for the information about the above stores I will now spend my hard earned money somewhere else, I would not want to offend their habital returning policy when I buy clothes for my son or husband and get them home and they do not like them or they do not fit.

Funny I have purchased items in most of those stores before and no one has explain that store policy to me and I just looked it up on their web site and amazingly they must be embarassed by it because no where does it say any of the above, I do not doubt your word, just pointing out how crappy that policy is and how they must not want the majority of their customer base knowing it.

 

[Blue.Fairy2]

Yes, needs to be controlled, for people that are habitual returners, not your average "it didn't fit so I'm returning it transactions". There are habitual returners out there and individual companies have the right to control that abusive, poor or sick behavior.


I'm not passing judgement on where anyone shops. I was just stating that low end retailers generally don't use Verifone and if one doesn't want their returns tracked low end retailers may be their best option. Like it or not in the industry Target, Walmart, Kmart, etc are considered low end.

I don't believe these companies are embarassed about using Verifone. It is just another security device. The low enders don't announce on their web sites or in their stores that they have instore security cameras either.

I don't think using Verifone is a "crappy" business practice. Using a service like this isn't intended to dissuade regular customers from making the occasional return. It is intended to stop the abuse of those that are habitual returners and those that are dishonest. I see it as a positive thing.

Do you have any idea what a habitual returner can do? Here's an example. I was in line at a better woman's store a few years ago. The lady in front of me had 3 HUGE boxes of merchandise she was returning. There had to be at least 100 items being returned. She had a handful of receipts and I heard her tell the cashier the receipts were in order of year dating back to 1999!

If you look back a few years you will see how much the return policies (and price matching policies) of just about every retailer has become much more limiting. This was an attempt to stop the abuses of the liberal return and price matching policies and it has worked for the most part. If habitual returning isn't stopped you can count on the current return policies to become even more restrictive.

And your welcome for the list of stores. I'm sure there are many more out there that use that service. You might want to ask at any location you shop at so you can take your busniess elsewhere if they use Verifone too.

dsny1mom

Not just walmart, target and kmart use cameras. If a store will not price match they are cutting their own throat because I will buy it at the store offering the item for the lowest price, return policies can only become as restrictive as state law allows.

I will stick to my low end stores and be happy I live in a $300,000+ home paid for as of next month and drive my paid for car and live debt free.

So I will not need to ask if they use verifone.

By the way I own my own business and understand return policy completely.

 

[dsny1mom]

Express NOPE, Gap NOT COOL AROUND HERE-the one in the mall closed due to a lack of business Old Navy-a little but not that much, Ulta-NEVER HEARD OF THEM, American Eagle DD16 DOESN'T CARE FOR THEM MUCH ANY MORE & DD13 IS TIRED OF THEM , Limited NOT OUR STYLE AT ALL(all divisions including Bath and Body-HAVE EXCHANGED HERE W/O REC OR ID ONLY 1 OR 2 RETURNS W/ RECEIPT, Victorias Secret NOPE TOO PRICEY AND DON'T CARE MUCH FOR THEIR STYLES etc), or J Crew NO STORES CLOSE BY, NOT DDs' STYLE, TOO PREPPY

And I would not shop somewhere like that. Stores like this rarely make the long haul and are gone in 10 years or so. Many of the stores that were wildly popular what seemed like forever are long gone now (remember Merry Go Round ?)

Well now, that's part of the problem. Inventory. If they only have 1 in the size you need and you don't buy it then.....
Yeah, I spend all of my free time buying and returning because I have nothing better to do. I go to the mall probably less than 1 x a month...

OH PLEASE..... LOW END RETAILERS. And you have never set foot inside a walmart I bet. shopping only at the best boutiques...
Do you know that quite a bit of what is sold at Target is manu by the same companies as some of the supposedly better stores? A line of lingerie at Target is actually Victoria's Secret. and there are others too.

Sorry already past my 12th Bday. And a store clerk who judges people when they walk in the door was properly raised?


I guess AE won't be happy w/ me this week. I found a bag in the closet and nothing in it was worn. Well guess what, DD has done w/o using it for this long....it's going back and the $$ is going into the disney fund. Hey, maybe I might get a clerk who judges me a 'habitual returner' the minute I walk in the door. Well, I guess if their tracking my records there at AE, they'll see that I'm NOT.

Have a great day!

Gap has fallen on hard times, but due to their merchandise and market saturation not their return policies or their tracking of returns. Seeing as they have been around since the late 60's I don't see them or the others I have listed going under any time soon.

Yes low end retailers, that is what they are called in the industry. Nothing wrong with them. I was in a Super Walmart today. I didn't say I was above shopping at the low end retailers, I just refered to them as they are refered to in the retail industry.

People can keep bags of merchandise in the back of their closet all they want and return them within the allowed return policy time. They can even buy things because it's the last one even though they don't even know if they want the item and then return it. They just shouldn't be offended when businesses track returns and further limit return policies to curtail that type of behavior.

The big box stores do a restocking fee for major purchase returns. It wouldn't surprise me if that trickles down to all retail purchases in the future. In fact I hope it does.



dsny1mom

 

[Dancemom03]

Our walmart doesn't ask for id with a cash or cc receipt - they do without any receipt though. Last month, I took back two sets of curtains. I thought I'd bought both at the same time but only the one style was on the receipt, so the other was returned without a receipt.

Because I'd had the cash receipt and just planned a quick dash in & out of the store on the way to a lacrosse game, I'd left my purse in the van. No problem, the salesgirl told me - just give us your social security number instead!

I was shocked, never heard of that before - at least not since the advent of computers. Thankfully I know my driver's license by heart after all these years and, as I got ready to head back out to the van for my purse, she was able to just enter my license number without seeing it. In the old days you used your ss# for everything, but no way would I be comfortable giving it out now at walmart.

 

[dsny1mom]

Not just walmart, target and kmart use cameras. If a store will not price match they are cutting their own throat because I will buy it at the store offering the item for the lowest price, return policies can only become as restrictive as state law allows.

I will stick to my low end stores and be happy I live in a $300,000+ home paid for as of next month and drive my paid for car and live debt free.

So I will not need to ask if they use verifone.

By the way I own my own business and understand return policy completely.

Good for you for living debt free! Welcome to the club!

Just curious if your business is retail what is your return policy? If it isn't but you had a retail business what would it be? Just curious.

dsny1mom

 

[akayek31]

I work at Cracker Barrel and we don't ask for ID when items are returned. We do have a paper that the guest has to put name. address, and phone # on but if someone objects we don't make them. Our policy is 90 days with a receipt you will get cash and finally this year after I have been there 7 years the guest will get a return card if they do not have a receipt. It use to be exchange only.

I love shopping at wal mart and target and often change my mind on purchases. I use to do so more around tax time when I had that refund check and went crazy buying things I did not need. Now I spend it on Disney vacations.