Disney Magic 2/28-3/7

I find it soooooo ironic that you post this line as I have read numerous, numerous posts here where people on this board look down their nose at those who choose to cruise on Carnival. I love Disney just as much as the next person but I also appreciate the OP posting his experience with DCL. His opinion is just as valid as anyone elses who posts here. Why do you guys choose to try to discredit him?????
He is simply stating his opinion of DCL. Just like those of you who choose to post your opinion about Carnival. Here's an example.....

I honestly didn't want to get drawn into something like this, it's not my motus operandi, but if you're going to to try to use my own words against me, I feel the need to defend myself. I'm not, nor was I, trying to discredit this guy. I'm sure his feelings were/are real. In my statements, I was simply drawing first impression, gut reactions to to the difference in the architecture of the ships. This was in no way a judgment on the cruise lines themselves or their customers. I've never been on any other cruise but Disney, and can therefore not speak with any authority on the quality of their vacations. However, there was no doubt at all as to the OP's intent, given the wording of his statement. Hence, my reaction.

Thanks, BTW, for glancing at my TR:thumbsup2
 
I thought the comments were very brutal. We get that you didn't like the cruise-and that's ok-everybody is entitled to their own opinion, but it seemed that he was attacking everybody that likes DCL. He is not the only one that has been on other cruises. We have been on RCL and NCL and we feel that Dcl is the best for our family. We have never used the Kids program because my husband works alot of hours and when he has time off the kids love to be with him, but I would not critize anybody that uses it. Yes the food is ok but no better or worse than other cruiselines. (I do think that the money spent to go with DCL that they should offer better food). As for the shows, we love . them. NCL did not have what I considered family orientated shows. One more thing , we think the ship is beautiful. I find carnival , and others to be rather tacky. I hope I din't offend anybody by my comments.
 
I'm sorry to hear that you didn't enjoy the Disney Magic Cruise. It's important to do your research before you go on any cruise. I'm going on my second Disney cruise in Dec '09 and still did research as money is tight.
Granted other cruise lines offer great prices, but the package I was looking for didn't fit our needs. The staterooms were like matchboxes, we'd feel like sardines in a can. Whereas DCL has plenty of room in an inside stateroom.

Regarding food...I found the food was tasty, great presentation -
there are certain things you have to pay for on other cruises that you don't on Disney.
If you're stateroom is midship you won't feel as much movement as forward or aft.

My significant other went on his first Disney Cruise after several other cruise lines...he couldn't believe the difference in the staterooms - how large they were. He really enjoyed the Disney Cruise and would like to go on other Disney cruises (Mediterrean etc)

Disney fan or not...DCL is fun, very clean, and everyone is very polite. They make sure your stay is comfortable.
Make sure you do your research no matter what cruise line you go on - it's all about enjoying yourself be it a 3 day, 4 day or longer.

Carol G

Carol
 
Firstly I want to thank the OP for taking the time to file the cruise report. Obviously many of us on this board have had diametrically opposing experiences with Disney, but there's always room for criticism and I for one welcome all feedback, even if I don't agree with it (and I agreed with precious little of cruise-andy's report).

Obviously the Disney Cruise Line is completely geared toward families and children who have a passion for anything and everything Mouse related, so this vacation was clearly a disaster waiting to happen. I agree with some of the other posters who expressed curiosity about why cruise-andy would even consider taking the Disney cruise without doing some rudimentary research about what to expect. Not that you'd need to do a lot—it would be roughly equivalent to booking a Nude Cruise and being horrified that nobody was wearing any clothes.

The ship is very small, at times cramped and subject to react very poorly in any sort of wind or weather. This seems to be coupled with the fact that the route they take to the Caribbean is less then ideal and promotes a heavy crosswind.

Well, the weather wasn't really Disney's fault. The Magic and Wonder are the only ships I've ever sailed on, so I have nothing to compare them to, but I'll take your word for it that the pitching and rocking are less severe on bigger ones. I got seasick too on my last Disney cruise when we went through the Gulfstream. At least I didn't fall out of my bed. :)

You had better like Disney...a lot.

Yes, and when you travel all the way to China, you'd better like the Chinese...a lot.

There is no such thing as an activity, there is only an opportunity for Disney to sell you something.

Oh, pish-posh. I learned how to fold towels into the shape of animals and how to do origami, I played Bingo and did a number of other activities without ever being spammed or asked to look at Disney products. Which is not to say that Disney isn't out to make an extra buck; the Shutters photo display is sufficient evidence of that. But I never felt anything like a hard sell. Still, I'll admit that if you'd been on eight other non-Disney cruises and suddenly went aboard the Magic, it might seem quite "commercial" in comparison.

The attitude of much of the crew is pretty poor and mixed. You will cross a variety of situations you will never find on another cruise line. It definitely isn't a "what can I do for you to make your vacation great" attitude as much as it's a what is the minimum I can do to make you go away so I can go back to what I was doing.

This was profoundly different from anything like what happened on my three previous Disney cruises.

The food is simply terrible, cheap and not quality at all in most cases. There are always exceptions, but, for the most part.

I would agree that some of the cuisine could stand some marginal improvement, but "terrible" it was not. There was so much variety and so much food on the Magic that if you didn't like something, there was always something else available.

The details that make a cruise great are missing. This includes original talent, characters (in the human sense) and variety. If you've done other cruises where you continually walk around noticing cool little things, you will be disappointed here.

Again, this was not my experience on the Disney ships. There were numerous colorful people, all very enthusiastic and helpful. Simply put, my two favorite things on board have been admiring the design and decor of the ship, and interacting with crew members. Those are the things that keep me coming back to the Disney ships.

The entertainment is narrow, tired and basically the same theme over and over. I can't recall if there were two or three unique shows in the theater and I couldn't tell them apart.

Your not being able to tell them apart is likely indicative of a problem that goes far beyond Disney. :)

I think the general consensus of the Disney Cruise Line customers, i.e., on this board, is that The Mouse offers a very family-oriented series of shows that are uniquely geared to pre-existing fans. If I attend the Monsters of Rock tour, I am not going to complain about the volume level. But you know, one thing I really enjoyed about the Disney cruise was that there was always a way for me to enjoy some adult entertainment by going to Sessions or the Cadillac Lounge and seeing a jazz pianist or a cabaret act going on. I am on the record at being disappointed that Disney has apparently gotten rid of the bands. I enjoyed Chuy and Danielle a lot on previous cruises, and I think they are not scheduled to return.
 

The attitude of the kid's club staff was hit or miss. Sometimes they would give you a hard time about dropping off or picking up, sometimes they would be really helpful. It goes back to the overwhelming Disney attitude that we were intruding into their world and they would handle us as it was convienent to us. We did decide that while the kid's program is unmatched in the industry, locking our kids in a windowless dark room for hours didn't really fit our family dynamic, so that negated the one real redeeming benefit of Disney. To those that appreciate ditching their kids for long periods, there isn't any better opportunity to do so. Have at.

Wow, I'm so sorry you had this experience . . . however, I was on the same cruise and my experiences couldn't have been more different. My children weren't in a windowless dark room for hours, they took them up on deck, to Animator's Palate for drawing lessons, and to any number of other places. Nor did I "ditch" them, they asked to attend the club based on the activities planned for that day. I found the staff to be friendly and accomodating on every occasion that I spoke with them. My entire cruise experience seems to have been the exact opposite of yours, for every last Cast Member we came in contact with -- from Tito in the Merchandise shop, to Katrina in the Oceaneer's Lab, to the friendly people in Guest Services who patiently answered all my questions, to the characters who took extra time with my daughter on her birthday (and I never waited longer than 10 minutes for any character, including the Princess gathering), it was exceptional and a memory I will always treasure. I know Disney is not for everyone and it's probably a good thing that you discovered this now so you can make other vacation choices in the future.
 
crusie-andy probably did this to get a rise out of posters and he has. Congrats!
Being a TA for 20plus years,there is a tactful way to be objectional. We too have had some cruises where the drink station may have not been up to par or the waiters were not personable, etc. We got over it.
I did write Disney about a maintenance team fixing screws or rivets at the pool deck...while swimmers were walking around...a little girl got a shaving in her foot...that was a bit much but you have to get it done and you have to let cruisers cruise.
Why did this poster not contact customer service while on ship if he was so dissappointed?
 
i have been on 32 disney cruises and have never been thrown out of bed. Have had 15-20 foot waves.
 
2. You had better like Disney...a lot. I had no idea it went so deep. You can't expect any non-Disney entertainment and while the kids will like it, the adults will feel the power of the Disney marketing machine. There is no such thing as an activity, there is only an opportunity for Disney to sell you something. For instance, the "scrapbooking" session is simply an act of passing out paper and crayons to the kids while the parents sit through an infomercial to by Disney photo albums.

This has got to be the funniest thing I have ever read - didn't the OP realise that the clue was in the name ....DISNEY CRUISE LINE. It beggars belief why someone who obviously has a such a profound dislike for all things Disney would even consider a Disney cruise .

Sorry to hear that you didn't enjoy your Disney cruise I guess we won't be seeing you on any future Disney cruises.

Did I hear a collective sigh of relief from the DCL board?
 
No, seriously, same questions as Chernabog66! 32 cruises, 10 years in operation - sounds like just about the right amount per year to me!!!!!!:banana:
 
I hope Cruise-Andy crawls out of the troll dunegon and sees that if someone has gone on 32 Disney cruises, then apparently it can't be that bad.

Of course, if I went on 32 Disney cruise, I would post here, I would post on other cruise sites. I would even post it on the wall in a fast food restaurant bathroom, if I could. :goodvibes
 
Ok I'll weigh in on this one, sound like fun anyway....OP please just vote with your feet not your mouth. I promise you that most that cruise the Disboards don't want to hear your negative mouth. For OP and the rest that want to "hate on Disney", thats cool just stay off the boat so I don't have to listen to your *****n about every little thing, you'll open more slots at main dining and there will be more upgrades to be had by those that do love Disney cruises!

Thats not a flame....was it?:rolleyes1
 
Everyone has a right to their own opinion, but OP made it sound like it was the cruise from h*ll! You want to see Disney things everywhere you look then go to Disneyworld. I really don't think on the ship it's overloaded with everything Disney. It's like with anything you buy...a house, car, electronics or travel...you have to do your homework. My mom is going with us on her first cruise and first experience with Disney,ever! I had her take a look at the current navigators, pictures of the ship, reviews (negative and positive) and excursions. That way she could decide if this would be the right cruise for her. She still wants to go. Whether she likes it in the end will be up to her, but at least she did her homework.
Did you kids actually say if they had fun or not? Disney is not for everyone.
 
In regards to cruise-Andy's complaints:

Overall, my opinion is that Disney puts far too much value in their brand and characters and let's every other aspect of what makes a great cruise lag far behind. This has been my first interaction with Disney as an adult and for someone with young kids, I'm pretty comfortable with the idea that my family is completely done with all Disney based vacations. In the end, get a vacation with some integrity. If you want beach, sun and fun, get a nice house on the beach in St. Thomas and let the kids play outside of a high pressure situation or pick a cruise that actually has to try hard to please you since they don't have a brand to take for granted that is pimped to the kids like crack.

I was a first-time Disney cruiser too on this same trip. I am not enamored with the Disney brand (nor do I hate it; I simply don't care one way or the other).

Unlike this poster though this was my first cruise overall so I can't rate Disney vs. other cruise lines. I will say this: if Disney is sub-par I can't wait to try other cruise lines because it will be like I died and went to Valhalla.

What I'm saying is I didn't have the experience he had. I enjoyed my first cruise a lot, and much of the reason had to do with the friendliness and professionalism of every Disney employee I had contact with - even the guys in the yellow jumpsuits who were pressure-washing deck 9 at 4 in the morning when I went up there to get a cup of coffee.

While I had not been on a cruise before, I have rented a house in the Virgin Islands quite a few times and that is still my preferred way to vacation in the Caribbean. Would I go on a cruise again? Yes, and I'll probably stick to Disney because me, my husband, and my 3 year old had a wonderful time.

-Sandy
 
My kids went to a two-way Spanish immersion elementary school.

Weeks before you started school you got a tour of the school, saw the classrooms, met with the principal, had a meeting,etc. where they stressed that during Kindergarten 90% of the day would be in Spanish, that the teachers, even though they all knew English, could not speak to you in English during school hours. That the English teacher would be different for the kids. And I think you even had to sign a Memorandum of Understanding.

So you probably heard the Kindergarten is 90% in Spanish spiel about 15 times. Some people chose not to send the kids to that school because it wasn't for them.

Our principal told a story that one time, half-way through the FIRST day of school, a parent came in extremely angry and yelled at her: "They are only speaking Spanish to my daughter", "This school only speaks Spanish"!!!:lmao: :lmao: :lmao: and pulled her child out.

Some people just don't pay attention. :lmao: By the way, before you ask, both my kids speak Spanish like natives now and get really high marks in English.

The last time we were in Mexico my daughter kept getting very puzzled looks from the kids she met because they couldn't believe she spoke spanish (she's blonde and very tall for her age so she doesn't look like the average mexican kid). :thumbsup2
 
My husband is a mechanic and I work for a uility company. Husband works a lot of overtime and I also get overtime. House is paid off. 2 children grown thru college and married. Enjoying life now who knows what the future will bring. I have enjoyed every one of my cruises. Sometimes dont get great weather but most of the time yes. Yes maybe the food isn't hot sometimes but why ruin your cruise over that. They are also very accomodating if they see you not eating it. They always offer to bring something different.Also have had some slow servers but hey I am on vacation. We usually go in the off season and always book ahead to get the cheapest rate. Almost always
get an inside room. Never in room but to shower and sleep. Have had a verandah and window a few times. But I would rather go on more cruises.
 
Well...we were on the same cruise as the OP........this was our 18th Disney Cruise as well as 100+ trips to Disney World....maybe we are Disney brainwashed but each and every time we go to either place...the cruise or the World we come home with a smile on our face.....

I wonder if anyone has the opportunity to stand up on the 4th deck and watch as the princesses welcome the little ones to talk and have a picture or an autograph....it is Magical....they take their time and talk to each child...that is it for me. I get a warm feeling in my heart watching the kids faces as they interact.

In my humble opinion....Disney does it right...they take care of you from start to finish....and if you encounter a problem they do their best to fix it.

So since the OP has done 8 cruises....their are many cruise lines they can cruise....but not Disney.

Tom
 
Hi. My family and I are traveling on the next cruise to St. Croix on 3/28. Does anyone here have anything in terms of good/bads about the ports? Excusions? Beaches?

Thanks in advance... Sorry this trip report turned into something other than a trip report...
 
The attitude of the kid's club staff was hit or miss. Sometimes they would give you a hard time about dropping off or picking up, sometimes they would be really helpful. It goes back to the overwhelming Disney attitude that we were intruding into their world and they would handle us as it was convienent to us. We did decide that while the kid's program is unmatched in the industry, locking our kids in a windowless dark room for hours didn't really fit our family dynamic, so that negated the one real redeeming benefit of Disney. To those that appreciate ditching their kids for long periods, there isn't any better opportunity to do so. Have at.


For anyone who has booked their first DCL cruise, reads this, and is worried about the quality of the kids' programs or lack of daylight...this was not my experience at all.

We took our first Disney cruise last year. At the time, the kids were 9 and just-turned-7. They were both skeptical of the kids' club. They both think Disney is cool, whereas the DH and I like it, but are not rah-rah-all-is-perfect fans. (I think we fall in the middle of the Disney-opinion spectrum.) We figured that if the kids loved the club, great. If not, we'd find other things to do.

As it turns out, they both really liked the club. They didn't go all day. We read the Navigator together each night, figured out what activities the kids wanted to do, and they went to the kids' club for those. Afterward, we'd check in to see if they wanted to leave. Sometimes they did, sometimes they didn't. BUT...they had a GREAT time. And it's not all "windowless dark room(s) for hours." Many of the groups go up to the Wide World of Sports deck for chunks of time. We found the counselors to be that perfect balance of laid-back and responsible. They were very relaxed with the kids--always welcomed them with smiles and let them know what was going on in the club at that moment so they could jump right in--and they were responsible in taking care of them and in communicating with us. Anytime the kids wanted to contact us, the counselors let them page us. It worked wonderfully. We never felt like we "inconvenienced" the counselors.

So...assuming the original poster was honestly trying to warn others, please know that his/her experience is not necessarily what others (even those who are not Disney-Rah-Rah) have experienced.
 


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