Cruise and Theme Park Operational Updates due to Coronavirus

[AmberMV]

Thanks for the thought. Unfortunately I can't reassign these tickets because they were part of a package. We had the dining recovery offer that required tickets so I had to purchase them to get the offer.

I had the same prob, you'll need to call

 

[IceSkatingPrincess]

So I know WDWPrep is saying:

"Important to note that APs without hotel stays and offsite ticket holders will almost definitely pull from a separate bucket of reservations (hence the reason for 3 sets of calendars), so they shouldn’t panic that spots are taken before they can even book."

...I just don't think we have any assurance of that at all. I mean, that would be great, but I don't think that it is an "almost definitely" situation at all. I'm not currently an AP (used to be, was planning on getting one again next year) but if I was still a current AP I would be 100% concerned about the early months of this.

 

[Brianstl]

I just checked and the petition was not started by a WDW employee. The person who started the petition works as a recruiter in a completely different business field. So it isn't an employee petition.

 

[Searc]

So I know WDWPrep is saying:

"Important to note that APs without hotel stays and offsite ticket holders will almost definitely pull from a separate bucket of reservations (hence the reason for 3 sets of calendars), so they shouldn’t panic that spots are taken before they can even book."

...I just don't think we have any assurance of that at all. I mean, that would be great, but I don't think that it is an "almost definitely" situation at all.

I don't think so, either. I think it's a way to put off people until they find out the truth...and then it's going to get ugly.

 

[Dis5150]

Those options are not above my availability calendar.
View attachment 503440"

When you select a date, do the parks not open up under the calendar to select a park?

 

[MrsSmith07]

Finally have my room straight. I was moved from GF (2 rooms outerbulding garden view) to a 2bdrm at Riviera. July 18 check-in. I'm happy it's done! fwiw, I was given options for 2bdrms at 6 locations.

 

[sara_s]

“A guest SPIT on a CM at Springs for trying to enforce the mask rule. SPIT. ON. THEM. IN. A. PANDEMIC.”

well when things like this happen you will get really pissed off CMs who are doing the dirty work and taking the heat. Anyone doing this type of behavior or even fighting back at a CM should be removed immediately and banned for life

They should be arrested for assault as well.

 

[Minnie368]

When you select a date, do the parks not open up under the calendar to select a park?

When I select a date it says one or more parks are not available, and they're all grayed out.

 

[Marionnette]

Those options are not above my availability calendar.
View attachment 503440

I am a resort guest for 8 days in August.

Was there a page before that calendar where you picked your party? And then once you select a date, do the various parks’ images load below the calendar? If you have a resort reservation and park tickets linked for everyone you selected, you should be able to confirm your Park Pass for that day.

 

[babydoll65]

Finally have my room straight. I was moved from GF (2 rooms outerbulding garden view) to a 2bdrm at Riviera. July 18 check-in. I'm happy it's done! fwiw, I was given options for 2bdrms at 6 locations.

How long were you on hold? Trying to get my resort moved since early this morning

 

[Bibbobboo2u]

Looking for clarification - Can new room reservations for 2021 be made starting tomorrow 6/24 or not until 6/28? Do you have to call or can you do them online? If have to call, which phone number? Thanks!!!!

 

[PixarBall]

I didn't see that mentioned in the story and there is no where in the story or on the petition that you can actually determine this is an employee petition. It appears anyone could have created the petition and anyone can sign it.

https://twitter.com/x/status/1275206066121379841

Whoever started it doesn’t matter. The fact the CMs will be the ones to enforce this and people will be idiots is not cool. Disney needs to make examples out of people that do this kind of behavior. Even telling a CM to mind her business and scream back shouldn’t happen now. You know the rules going on.

 

[Dis5150]

When I select a date it says one or more parks are not available, and they're all grayed out.

I'm sorry then. That is how it shows for me, able to pick a park below the calendar.

 

[MrsSmith07]

How long were you on hold? Trying to get my resort moved since early this morning

I called at 7, and was on hold for 2:37 and no one had picked up. I had a backup call because I was disconnected every single time yesterday, and that one was at 1:49, no one had picked up. Then someone posted on the resort thread to call a number that went straight to GS, (407-939-7866) I tried it and had someone on the line in 10 minutes. But, I think that # wasn't supposed to be out there and several have said since that they were told they couldn't be helped on that line, or it just rings busy now. But, for me, I got a super awesome GS rep who helped get my reservation straight.

 

[hereforthechurros]

Same here nothing but radio silence I’m going on hour 3 waiting on hold.

I had music yesterday but it cut out around 2 hours then was silent. At 3 hours someone suddenly picked up and caught me totally off guard. Bottom line, don't hang up!

 

[Eric Smith]

https://twitter.com/x/status/1275206066121379841

Whoever started it doesn’t matter. The fact the CMs will be the ones to enforce this and people will be idiots is not cool. Disney needs to make examples out of people that do this kind of behavior. Even telling a CM to mind her business and scream back shouldn’t happen now. You know the rules going on.

One person said it on twitter. That's not exactly a robust source of information that this actually happened.

 

[Krandor]

Those options are not above my availability calendar.
View attachment 503440

Yeah it looks like they removed the options for type of guests frrorm the availability calendar. Probably because it was defaulting to one that wasn't open and showing no availability and that was likely confusing people. the options will likely return when other groups open up.

 

[anthony2k7]

So I know WDWPrep is saying:

"Important to note that APs without hotel stays and offsite ticket holders will almost definitely pull from a separate bucket of reservations (hence the reason for 3 sets of calendars), so they shouldn’t panic that spots are taken before they can even book."

...I just don't think we have any assurance of that at all. I mean, that would be great, but I don't think that it is an "almost definitely" situation at all. I'm not currently an AP (used to be, was planning on getting one again next year) but if I was still a current AP I would be 100% concerned about the early months of this.

Interesting. Although I guess there is a flip side to the 3 separate buckets theory in that other dates (or parks) for whatever reason may prove more popular for the other buckets and so may sell out whilst the resort bucket for same day/park still has availability.

 

[jb405]

I had music yesterday but it cut out around 2 hours then was silent. At 3 hours someone suddenly picked up and caught me totally off guard. Bottom line, don't hang up!

Thanks all! Good to know I have some company in the silence!

 

[Brianstl]

https://twitter.com/x/status/1275206066121379841

Whoever started it doesn’t matter. The fact the CMs will be the ones to enforce this and people will be idiots is not cool. Disney needs to make examples out of people that do this kind of behavior. Even telling a CM to mind her business and scream back shouldn’t happen now. You know the rules going on.

Yeah, we still don't know if that actually happened and the fact that the person reporting that this happened shares the same first name as the person who started a petition that is falsely trying to pass itself off as an employee petition makes me question it even more than I normally would.