Cruise and Theme Park Operational Updates due to Coronavirus

[themommy]

If you keep dates, it is being reported you will be moved to DVC or Ft Wilderness for no charge. You will not be given a choice as to which resort it is.

You will have to call Disney to find out what they are doing for PH refunds on 3rd party tickets.

This is from my Dreams Unlimited TA. I think it's the most concrete info we have regarding hotel moves so far.

Thank you so much! I got that email as well but apparently I am going blind because I completely missed that part!

 

[JacknSally]

Honestly, while many super fans like Dis'ers are still planning on going, what I'm seeing in the Facebook groups and other places is that people are cancelling and waiting until 2021 or later. I'm not expecting big crowds for our trip right after Thanksgiving.

Oh, I sure hope so! We're going right after Thanksgiving, too.

 

[Mit88]

Honestly, while many super fans like Dis'ers are still planning on going, what I'm seeing in the Facebook groups and other places is that people are cancelling and waiting until 2021 or later. I'm not expecting big crowds for our trip right after Thanksgiving.

I think it really depends on when/how the capacity restrictions go. If we’re talkin 5,000 more people per park every 3 weeks, we’re talking pre-COVID average capacity numbers around 18 weeks, or 3.5 months, so November(ish). Thats assuming 20% at each park at reopening.

My math might be off. Be kind to me

 

[tinkerhon]

7AM EST if it works and they stick with it. There was a report it could be delayed.

Might be delayed until 11am or soon --- oops, Noon ---

 

[abja09]

Just got a fairly long email from my Dreams Unlimited TA with all the new info from today, but also some more-definite-than-before (I think) info re: park hopping and resorts. A few excerpts (direct quotes in blue, just copied and pasted from the email) below...

· Park Hopper is not going to be available for the foreseeable future. If you have this feature on your tickets, you will get a refund or your balance will be adjusted accordingly.

· On 6/22 we will also be able to modify any existing 2020 packages into different 2020 dates. On 6/24, we will be able to change 2020 packages into 2021. We can only modify into 2021 through 9/26/21.

· At this time only DVC resorts and the Fort Wilderness Cabins are going to be open. All other resorts are closed to guests. If you keep your current dates, you will automatically be moved to one of these options at no additional charge. If you make any modifications to your reservation, you would have to pay the additional costs for the resort change. I will not be able to tell you which DVC resort you are going to until Monday. We have no say in the resort, but if we request a certain resort there WILL be a charge.

· Disney will remove park hopping from your theme park tickets and dining plan from your reservation, the price will be adjusted accordingly.

· New arrival dates [for modified reservations] can be from July 11 through December 31, 2020 and only to one of the announced opened resorts, based on availability. Guests in this case will be responsible for any higher room rates/increases in cost.

· Park tickets still cannot be purchased at this time. We have been told they will be available in the next couple weeks.

Being able to buy park tickets for 2020 in the “ next couple weeks” sounds much better than “later this summer!”

 

[Ariel 1715]

I am confused about something on the Dis video today. Pete said your whole party will have to have a My Disney Experience Account to make reservations. If I have the hotel linked and my entire parties tickets wont I be able to make reservations for the entire party?

 

[rteetz]

I am confused about something on the Dis video today. Pete said your whole party will have to have a My Disney Experience Account to make reservations. If I have the hotel linked and my entire parties tickets wont I be able to make reservations for the entire party?

You should be yes.

 

[mgardner]

I am confused about something on the Dis video today. Pete said your whole party will have to have a My Disney Experience Account to make reservations. If I have the hotel linked and my entire parties tickets wont I be able to make reservations for the entire party?

Yes I actually did the chat on the Disney website today and I asked because I saw this said on here on a different thread. They said as long as our tickets are all in our account, I can make everyone’s reservations at the same like usual.

 

[Krandor]

Good Neighbor hotels are getting the same perks as they did with FP+ and Magic Hours. You’re in a better position than APs without park reservations right now

The hotels that got the expanded FP+ and magic hours will be counted as on-site for reservations but that is NOT all good neighbor hotels. Good neighbror hotels contains a lot of hotels that don't get any real perks.

 

[Mit88]

The hotels that got the expanded FP+ and magic hours will be counted as on-site for reservations but that is NOT all good neighbor hotels. Good neighbror hotels contains a lot of hotels that don't get any real perks.

Thats what I meant, but thanks for clarifying as my post could sound misleading

 

[Aurora0427]

Wow. I did not see the death of complimentary magic bands coming.

Me neither. I feel like they spent all of that money of the new magic bands not that long ago and now it’s adios. Odd.

 

[Mit88]

Me neither. I feel like they spent all of that money of the new magic bands not that long ago and now it’s adios. Odd.

It was all a calculated loss anyway since they were complimentary. Magic Bands in general aren’t going away, at least not in 2020-2021. But it does look like the Genie will be replacing MDE in some regards and may not need magic bands and they’ll start to be slowly phased out

 

[MrsSmith07]

OMG. I have religiously stalked this page for weeks. The one day I was away, at my sons high school graduation, soon finally showed up. I'm completely overwhelmed with this new process, and now I have 60+ pages to catch up with.

 

[Krandor]

Thats what I meant, but thanks for clarifying as my post could sound misleading

Yep. get it. As crazy as things are right now trying to help clarify where I can.

Is there a good term for the hotels that the perks?

 

[AmberMV]

Yep. get it. As crazy as things are right now trying to help clarify where I can.

Is there a good term for the hotels that the perks?

"good neighbor"

 

[Rosanne]

OMG. I have religiously stalked this page for weeks. The one day I was away, at my sons high school graduation, soon finally showed up. I'm completely overwhelmed with this new process, and now I have 60+ pages to catch up with.

I feel your pain. If I hadn't missed a thirty minute slot weeks ago I would have booked my stay for the correct dates and have been moved to a better resort at no additional cost, but alas, I digress...

Anyway. If you focus on the new only thread at the top you can catch up pretty good. Then maybe the last few pages and ask questions on this thread. Today the thread was moving faster than I could read.

 

[Dentam]

I've missed a bunch of pages here so maybe people have already discussed this... I received an email today from Disney Destinations saying that because I am an existing ticket holder with a resort reservation, I can make park reservations starting on the 22nd. Thing is, I don't have park tickets yet, just a DVC rental for Labor Day week. I hadn't planned to go, but now my dad says he would use it if David's is unable to re-rent it, which seems likely given how many dedicated reservations are listed on their site right now. I know I can't take my name off the reservation, but I think I can add his name to it at least. Not sure if I can get him park reservations starting on Monday.

Anyway, has anyone else gotten this email despite not having park tickets yet?

 

[Krandor]

"good neighbor"

No. Not all good neighbor hotels get the extra FP perks and will count as on-site for reservations. Good neighbor hotels include a lot that don't get any perks.

 

[Aurora0427]

All I have to say is I’m relieved I don’t have a trip planned to WDW. I’m still waiting on Disneyland to figure out their system..... I hope it’s not quite this stressful. My anxiety is up just reading this thread. For those of you making reservations Monday, may the odds be ever in your favor.

 

[AmberMV]

I've missed a bunch of pages here so maybe people have already discussed this... I received an email today from Disney Destinations saying that because I am an existing ticket holder with a resort reservation, I can make park reservations starting on the 22nd. Thing is, I don't have park tickets yet, just a DVC rental for Labor Day week. I hadn't planned to go, but now my dad says he would use it if David's is unable to re-rent it, which seems likely given how many dedicated reservations are listed on their site right now.

Anyway, has anyone else gotten this email despite not having park tickets yet?

Not me but I've seen people reporting the same. We all know Disney IT isn't the best. What is clear is that you need tickets AND a resort stay to start booking parks on Monday.