Cruise and Theme Park Operational Updates due to Coronavirus

[bernina]

View attachment 501512

Did you just get this email? Are you in US or UK?

 

[MrsBooch]

Ok everyone expect some updates from Disney


















Soon

how. dare. you.

 

[Welsh_Dragon]

It was forwarded by my US TA.

 

[koszmok]

Has anyone thought about how Disney will ensure that individuals who have park reservations actually use them? I could easily see a person reserving park reservations for their whole week but only going in the park for one or two days this stealing those slots from other people.

I thought you need valid park ticket to make a reservation. Why would you buy ticket for 5 days and only use 2 ? Of course If you have AP that`s different...

 

[wareagle57]

I don't know
I talked to a VIPassholder specialist (that's what he called himself when he returned my call) and he said something like "we will extend the AP that are active now" so I asked about those that expired during the closure "I am not sure if you didn't renew, if you would still have an active ap"
so they don't know either

The fact that statistically speaking, 1/4 of ALL APS will have passed their expiration date during the closure makes me think they will do what it takes to not have to deal with that many angry APs.

 

[tlmadden73]

Is there anything stopping you from releasing the reservation if you decide not to go? Perhaps they fill up to capacity and someone else walks up and wants to enter. Why not give someone else the option?

Good point, but the zoo reservation system doesn't seem to have a "cancel" option. Again .. I don't think that businesses are going to care at this point if people aren't showing up for reservations.

That's probably why Disney will limit the number of days passholders can make reservations. Just to prevent them from making reservations every day.

 

[LALA2020]

It has definitely been deleted. I kept the page open from this morning and when I refreshed, it had been changed.

I’ve just gone back to the site too... sooo much has been deleted.

 

[FatBambi]

View attachment 501512

 

[indylaw99]

I'm optimistic regarding the way my MDE looks and the AP voucher issue. We bought ours in March and were going to activate them in May but obviously didn't get to. But when I go into MDE now and look at our upcoming July trip, everyone in "My Planning Party" shows both a linked "resort hotel reservation" (DVC) and a linked "theme park admission."

It doesn't help anyone hoping to go to the AP preview days who have vouchers, but it does seem to reinforce what others are hearing from CMs about vouchers being treated the same as APs as far as reservations.

 

[yulilin3]

I’ve just gone back to the site too... sooo much has been deleted.

they spilled before they were supposed to

 

[jbreen2010]

We have a 4-day with hopper option....i am hopeful they allow us to get into MK at least one of those days. Candidly if someone had a 6-day pass and was ahead of me in line doesn't reserve MK for all 6 days and bump me out from reserving....but i guess there is no way to tell.

I still am hopeful that we will all be pleasantly surprised and that there will be enough capacity for getting into the parks and that demand is not extremely high.

 

[Tbella]

they spilled before they were supposed to

Can you please explain what was spilled?

 

[SaintsManiac]

Can you please explain what was spilled?

https://twitter.com/x/status/1272942594926968833

 

[TXAKDisneyFan]

Oh boy, this could be a debacle

I posted about this tens of pages ago, but we spoke to an AP supervisor and he didn't even seem to have taken some of the reservation system issues into consideration.

 

[Tbella]

Thanks SaintsManiac!

 

[gottalovepluto]

Premierdrum on WDWmagic was told that there will be no CM passes for the remainder of 2020. Anyone else know more about that? Of true would have an affect on reservations.

That almost makes me feel good... Last time I recall Disney doing mass CM block outs was DLR opening SWGE (idk how WDW handled it) and basically nobody showed up for the summer. Maybe same thing is about to happen at WDW...

 

[gottalovepluto]

So, my main source of stress about my trip in 29 days has been that I don't know if my daughter's AP that would have expired on April 13th was going to be processed in time to make park reservations. It has been driving me mad as we have one week where we can go somewhere and my girls' first choice is Disney even with restrictions but definitely with access to the parks (which is why we moved our time to July 15-19) but if DD19's AP can't get her into the parks then it's pointless.

Anyway...

I just got off the phone with a CM who was quite relaxed and seemed to know what she was talking about. She asked if DD's pass was paid in full and I said yes.

I told her about my concerns and she said that the APs that would have expired during the closure but will be extended due to the closure would be available to us before the reservation system goes live so we would be able to make park reservations with her AP.

She seemed confident about the information and said they were working on getting the APs loaded. She could definitely see my daughter's AP and the prior date of expiration, etc.

She was confident we would be able to reserve hers along with ours without a problem.

I know it's a phone CM but she seemed comfortable with her information.

Has your DD’s pass disappeared from MDE?

 

[Rosanne]

Totally. A long time ago. Haven't seen it since but the phone CM could see it.

 

[gottalovepluto]

I'll be shocked if they do that.

I won’t be. Otherwise people will make tons of just in case reservations. I do expect leeway. Like you’re blocked from the system for X number of days if you no show twice (They do something like that with DLR FlexPass APs)

 

[yulilin3]

That almost makes me feel good... Last time I recall Disney doing mass CM block outs was DLR opening SWGE (idk how WDW handled it) and basically nobody showed up for the summer. Maybe same thing is about to happen at WDW...

CM haven't been able to visit SWGE since RotR opened, using the MEP