Cruise and Theme Park Operational Updates due to Coronavirus

[Anthony Vito]

Just got this email. This month's would have been this Saturday. While this is not directly related, it just feels like it's somehow tangentially related to all this - perhaps an IT thing that the release takes up too much attention/server usage/I don't know enough about this kind of stuff to really guess? Maybe there's customer service overlap and they get a lot of contacts on those release days? I might be grasping at straws, but there's definitely something odd one way or another with suddenly postponing this merchandise release.

 

[SwirlTheCitrus]

https://blogmickey.com/2020/06/disn...servations-june-18th-no-general-availability/

 

[Rxdr2013]

https://blogmickey.com/2020/06/disn...servations-june-18th-no-general-availability/

Uggh, why do you have to call to make a reservation!

 

[SwirlTheCitrus]

Uggh, why do you have to call to make a reservation!

Looks like it is ONLY pre park opening.

 

[AmberMV]

Is this new??
https://www.wdwmagic.com/other/walt...-this-week-for-arrivals-beginning-june-22.htm

It is new news! This was one of the "soon"s we were waiting on to become now!

 

[vinotinto]

https://blogmickey.com/2020/06/disn...servations-june-18th-no-general-availability/

I got all excited, and then I realized it’s only for June 22 through July 10, 2020.

 

[hereforthechurros]

https://blogmickey.com/2020/06/disn...servations-june-18th-no-general-availability/

By phone only. So interesting! Wonder if these are being taken manually and put into a different system while the main reservation system is still being worked on.

 

[crayon3448]

Yeah but we were also told there'd be information dropping last week.... and that soon hasn't come yet

Your screen name is perfect for this comment lol

 

[SwirlTheCitrus]

https://twitter.com/x/status/1272992863572373505

 

[Rxdr2013]

I got all excited, and then I realized it’s only for June 22 through July 10, 2020.

Me too! Hopefully they will update online soon as I have already been able to make a DS reservation when we are there July 21-26. If I have to call to make a reservation I will just be eating off site.

 

[IceSkatingPrincess]

Oh please oh please let this be the flood gates opening ❤

 

[Rxdr2013]

We better not have to call to make our park reservations!

 

[AmberMV]

By phone only. So interesting! Wonder if these are being taken manually and put into a different system while the main reservation system is still being worked on.

Very plausible! Also maybe to prevent dining res hoarding!

Man, I hope they have staffed their call center CM accordingly!

 

[peaceluv&mickeymouse]

It actually said mde had used my location 22 times in The last 12 hours would I like to turn it off. I thought it was strange.

Mine too

 

[Sara W]

https://blogmickey.com/2020/06/disn...servations-june-18th-no-general-availability/

It said if you're a DVC member to call a different number. If I'm renting points does that mean I need the owner to make my dining reservations?

 

[SaintsManiac]

By phone only. So interesting! Wonder if these are being taken manually and put into a different system while the main reservation system is still being worked on.

Probably so. I don’t think the demand will be overwhelming for this period.

 

[Leigh L]

Phone only with resort reservation. So interesting! Wonder if these are being taken manually and put into a different system while the main reservation system is still being worked on.

Sounds like it.
I was able to book DS ADRs last weekend (60 days out) so maybe they don't want to mingle the resort and park restaurants in just yet? I imagine that could get messy.

Very plausible! Also maybe to prevent dining res hoarding!

Man, I hope they have staffed their call center CM accordingly!

That's a good point about the hoarding since capacity will be so limited.

 

[Eric Smith]

Just got this email. This month's would have been this Saturday. While this is not directly related, it just feels like it's somehow tangentially related to all this - perhaps an IT thing that the release takes up too much attention/server usage/I don't know enough about this kind of stuff to really guess? Maybe there's customer service overlap and they get a lot of contacts on those release days? I might be grasping at straws, but there's definitely something odd one way or another with suddenly postponing this merchandise release.

View attachment 501520

The last launch was a frustrating experience to say the least. I would probably attribute this to supply chain disruptions due to COVID though.

 

[rteetz]

https://twitter.com/x/status/1272993760197181440

 

[CastAStone]

It said if you're a DVC member to call a different number. If I'm renting points does that mean I need the owner to make my dining reservations?

It very well might.

ETA I would try myself first if I were you.