Cruise and Theme Park Operational Updates due to Coronavirus

Status
Not open for further replies.
I'm not too sure if this has been posted but UK guests have now started to receive the below email from Disney
View attachment 500704View attachment 500705
So, I'm quoting this post from the TPAS forum because my response is speculative and I think we want to keep that thread with just news, but I think this is the FIRST time I see the language of making sure your booking is linked. Do you think this is because resort guests *will* indeed have priority? Or do you think this refers to UK guests having tickets and those with tickets will have priority (not necessarily resort guests).

This is what the UK version that just came out today said:
"In addition, we will also be introducing a new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests. More details about the new Theme Park reservation system will follow shortly. It is important that you have a My Disney Experience account and have linked your booking, as this will allow you to reserve Theme Park access once the system is available."

The info that they sent to US guests two weeks ago, only had the first part:
"In addition, we will also be introducing a new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests."

(In the absence of real news, let the speculation begin!)
 
So, I'm quoting this post from the TPAS forum because my response is speculative and I think we want to keep that thread with just news, but I think this is the FIRST time I see the language of making sure your booking is linked. Do you think this is because resort guests *will* indeed have priority? Or do you think this refers to UK guests having tickets and those with tickets will have priority (not necessarily resort guests).

This is what the UK version that just came out today said:
"In addition, we will also be introducing a new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests. More details about the new Theme Park reservation system will follow shortly. It is important that you have a My Disney Experience account and have linked your booking, as this will allow you to reserve Theme Park access once the system is available."

The info that they sent to US guests two weeks ago, only had the first part:
"In addition, we will also be introducing a new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests."

(In the absence of real news, let the speculation begin!)
I read that earlier and took it as resort booking 🤷‍♀️
 

So, I'm quoting this post from the TPAS forum because my response is speculative and I think we want to keep that thread with just news, but I think this is the FIRST time I see the language of making sure your booking is linked. Do you think this is because resort guests *will* indeed have priority? Or do you think this refers to UK guests having tickets and those with tickets will have priority (not necessarily resort guests).

This is what the UK version that just came out today said:
"In addition, we will also be introducing a new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests. More details about the new Theme Park reservation system will follow shortly. It is important that you have a My Disney Experience account and have linked your booking, as this will allow you to reserve Theme Park access once the system is available."

The info that they sent to US guests two weeks ago, only had the first part:
"In addition, we will also be introducing a new Theme Park reservation system. You will receive access to the Theme Park reservation system before new tickets are sold to other Guests."

(In the absence of real news, let the speculation begin!)
I've noticed a few people have now made comments about how it's been worded which I didn't realise if I'm honest that it was different from the US emails but it is ... interesting to say to least as right now, we do literally read into every single word - it's just natural.
I realise we travel a lot further than US guests do to get to WDW but I will be VERY surprised if UK guests who don't have a resort stay will be priority booking as well as those who do. I personally read it as you NEED a resort reservation alongside tickets to get priority but that's just my personal opinion ☺️
 
I read that earlier and took it as resort booking 🤷‍♀️

It only makes sense that Disney would give priority to on property guests. With limited pool capacity, limited dining options AND capacity, and reduced experiences, the last thing they want is a ton of really unhappy people at their resorts.

There will be unhappy people no matter what they do. But they don’t want onsite guests to constantly see people complaining to cast members.
 
/
It only makes sense that Disney would give priority to on property guests. With limited pool capacity, limited dining options AND capacity, and reduced experiences, the last thing they want is a ton of really unhappy people at their resorts.

There will be unhappy people no matter what they do. But they don’t want onsite guests to constantly see people complaining to cast members.
But it does not say it is first access exclusively. They could well lump resort guests with current AP and regular ticket holders.

As far as being concerned with guest satisfaction , pre-closure I’d agree. but these days it doesn’t seem to be a priority.
 
Last edited:
Looks great! I will be across the street at Aventura in 72 hours because of posts like this one. Since the parks close at 6 pm, do the pools get busier in the evening?

Come on SAB: open open open by August!!🤞
It wasn’t last night. There were maybe 6 kids in the pool around 8pm. We couldn’t cheat on Walt exclusively, so are at Disney Springs tonight because the weather is perfect after visiting the parks. I now understand why people compare and contrast why WDW will have problems/is opening later with their guests vs UO. It’s hard to explain until you witness it. The temperature check was very quick, Uber drops you off at a pedestrian walkway (on the east side?), The LEGO store has you enter and go through counter-clockwise (and you cannot touch product until you buy it) and Boathouse feels just as busy as it normally is on a Friday evening, but the tables are more spread out.
 
Looks like not all of the details were worked out on the NBA "bubble" which is why the concerns are coming out now.

https://www.theringer.com/nba/2020/6/12/21289757/nba-return-bubble
"But a closer look at the NBPA statement shows that the vote was strictly an approval of “further negotiations” with a caveat that “various details” were still to be negotiated. "

Not sure why Disney thought that was a good idea other than just the $$$. I think they are already in over their head with the reopening. The last thing they needed was more complication.
 
That’s an affirmative on the ice machines and other vending machines. Also, today I noticed on the app if you place a mobile order and are a passholder you can add park refillable cups to your order FREE....for as many entrees ordered. Wish I noticed yesterday but oh well. You get free refills all your first day then you can pay to renew it on other park days. But here’s the weird thing....I took that screenshot after I got my “free refillable cup for your first mobile order for passholders” so....wondering if it can be added every day. Testing that theory tomorrow.
Ok so the free refillable cup every day for passholder theory is correct, though I bet it’s a glitch they have to fix in the app that it lets you keep doing it....maybe not though. Also, there have been a lot of questions awhile back regarding how busses might work and since today is Friday this is the first time there was an actual line when I was getting on the resort bus. I was at the front of the line but as soon as an actual (socially distanced for the most part) line started forming (50ish total people) two guys with walkies frantically ran over and started adjusting line dividers and calling for busses. They only allowed 16 people on the bus, five distinct family groups total. I’m not sure how their formula works but that’s my observation of my experience. And I heard them tell the people that were still waiting that another bus would be along shortly. There are no coffee makers in the resort rooms, I was told only in the suites. As the Friday crowd grew so did the sea world level of behavior at the parks. Of note was the trend to push masks down unless one was sure a universal employee or security person was near and kids just not wearing them at all, invading personal space, and we just left the resort pool because it’s a total free-for-all like an ordinary crowded pool day.....and nobody is correcting any behavior.
 
But it does not say it is first access exclusively. They could well lump resort guests with current AP and regular ticket holders.

As far as being concerned with guest satisfaction- pre-closure I’d agree. These days it doesn’t seem to be a priority.

I realize that. I’m not stating it as fact as Disney has not made a direct statement that resort guests get priority.

Just stating my opinion. There will be unhappy people no matter what they do. They almost need to give resort guests priority to limit the number of people at resorts during the day. Otherwise you have angry people at the pools, restaurants, etc because they can’t get into the parks, they can’t go to the pool because it’s full, have nowhere to eat, etc.

If I were Disney, I would prefer not to have a large number of unhappy people at the resorts constantly complaining to CMs while other guests are standing around watching.
 
saw this reported as well on the TPAS thread, my fp has been gone for weeks now, so not new, but what is new is that I was able to book reservations for zDS on the app as of yesterday but today is not letting me do it, so they are working on the app rn
I’m sorry, what is zDS?
 
Wait until the CSR Chromecast TVs start glitching out and Disney IT needs to come to the rescue. Day. After. Day.
I heard a report that the NBA teams will try to compensate for lack of activities for the players, during free time in Orlando. One option mentioned was upgrading the TVs in the guest rooms.
 
Last edited:
Status
Not open for further replies.

PixFuture Display Ad Tag












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE








New Posts







DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Back
Top