Josh D'Amaro CM letter
Thursday, May 7, 2020
Hello everyone,
I hope that everyone is doing ok.
I continue to see nametags with blue tape almost everywhere I look. Your nametags display words like “ready,” “optimistic,” “tomorrow,” “strong” and so many more. It means a lot to me that you are maintaining your Disney spirit and remembering everything that makes our Disney Cast so special.
I’m sure that many of you have questions about what’s next for us as you hear about state and local guidelines allowing for the reopening of some Florida businesses. As we interpret what this means to the Walt Disney World Resort, I want you to know that we will not waver on our commitment to the well-being of you – our Cast – as well as our Guests. This will always be my top priority.
We are now preparing for a phased reopening of select locations owned by third-party operating participants at Disney Springs beginning on May 20 and, as you might imagine, we’ll start with limitations on capacity, parking and operating hours. To be clear, the rest of Walt Disney World Resort will remain closed including our parks and resort hotels.
During this initial phase, we look forward to welcoming Guests to experience Disney Springs in an environment that will include enhanced health and safety measures. This includes the implementation of several operational changes such as increased cleaning procedures, the use of appropriate face coverings by both Cast Members and Guests, limited-contact Guest service and additional safety training for our Cast. Dr. Pam Hymel, our chief medical officer for Disney Parks, Experiences and Products provided more details about these initiatives in a letter she shared earlier this week that you can read here.
The phased reopening of Disney Springs represents a first, exciting step for all of us. While just a small group of Cast Members will be involved with this first step, we will continue to keep you updated on what the future holds as this process evolves. More detailed information about Disney Springs’ reopening will be coming soon.
In the meantime, please keep your spirit of hope, courage and optimism alive. As I’ve said before, each day that passes is one day closer to all of us being together once again. Until that day, we will do our absolute best to maintain and protect the magic for all of our Cast Members.
I miss you all. Keep the magic alive in your own way until we see each other in person again.