Cruise and Theme Park Operational Updates due to Coronavirus

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We have reservations for Aug (DVC rented points) but have not bought tickets yet. FP date not until June 16. I am now concerned they may just cancel us or we can't get into the parks. Both DSs and their families may decide not go to anyway so it may be moot. I will just have to keep informed about the situation with tickets.
 
I wasnt able to listen. Can someone tell me if anything was mentioned about reservations without tickets? Can you still add tickets?
 

For those of us who have dated tickets (end of June) and parks won't be open, will those be extended until a later time? Do I need to call?
 
Wow. I got on right after they announced July 11 and booked Pop 7/20 to 7/24. Changed my SW flight dates. Booked all my FastPasses (AP holder). Guess I got in under the wire. Still unable to cancel my June 18 reservation.

Same here! I was watching the live stream and as soon as they announced the date, I moved our DVC July 5 checkin to July 26. Because today was the 60 day point, I was able to move all of our FPs. We got our SW flights moved and had moved two dining reservations before all of a sudden the whole dining system went down. Not sure if is a technical glitch or if they are not allowing any ADRs to be made now??

This isn't going to be the trip we planned for sure (first for May, then for early July, now for late July). We lost our food tour and our Villains night. We may not get to do the waterparks. No fireworks. But we'll still be in Disney. And with daughters who are a senior in high school and a sophomore in college, I will take any amount of time that I can with them!!

Going to keep watching the dining reservations to figure out if it was a glitch or is a change....
 
Well, my BCV waitlist just came through. Sorry to the family that canceled, but my youngest is so happy...of course, SAB being open is a dealbreaker. Hope we hear official news on pools and parkhoppers soon, those are my main questions. Well, that and how our mixed bag of flex tickets and AP voucher are gonna get screwed up in the reservation system. :/
 
/
Just got back home, apologies if this has already been posted, this is the letter on the HUB from Jeff Vahle

As you know, we began welcoming our Guests back to Disney Springs last week, and it’s wonderful to see them enjoying themselves as we continue to open more venues. I was glad to be there with the team for the reopening and was inspired by how excited our Guests were about being back with us.

Now we’re pleased to share that more magic is coming back. Earlier today, we submitted a proposal with the Orange County Economic Recovery Task Force on our plan for a deliberate phased reopening of our theme parks and resorts.

Our proposal included plans to start with a reopening of Magic Kingdom and Disney’s Animal Kingdom on July 11 followed by EPCOT and Disney’s Hollywood Studios on July 15. These plans of course are pending Orange County and state approval of our proposal.

We also have plans for reopenings of some of our Disney Vacation Club resort properties as well as Disney’s Ft. Wilderness Resort and Campground beginning on June 22. Resorts at Hilton Head, South Carolina, and Vero Beach, Florida, will begin their openings earlier on June 15.

The planning behind the scenes to get us to this day has been extensive. These are extraordinary times, and we are proceeding with a deliberate approach. During this phased reopening, we will institute appropriate safety protocols based upon guidance from government and health agencies that focus on the needs of our Guests and Cast Members. These include:

  • An advanced reservation system for park admission,
  • Required face coverings,
  • Temperature screenings prior to entry,
  • Cashless transactions,
  • Physical-distancing practices and much more…
We’ll share additional information on these enhanced health and safety measures and operational changes for reopening locations with you soon. These policies are under continuous review and are subject to change as we continue to monitor conditions and receive guidance from health and government authorities.

We know there will be learnings along the way as we implement these new procedures. We will make adjustments as needed as we work through this together. While the Disney experience may look a little different, we still look forward to making magic for our Guests.

I ask for your support as we create an environment based upon the first of our four keys…safety. We all own a piece of our wellbeing here, so it’s important that we all are aware of our new guidelines. It’s also a shared responsibility with our Guests.

We were glad to welcome back many Cast Members as part of the reopening of Disney Springs. We will now begin to reach out to some additional Cast Members and call them back to work. They will focus on operating our parks in a responsible way while also providing the magic our Guests have missed. We will keep you updated in the days and weeks ahead.

I want to thank you all for your dedication, creativity and passion for Walt Disney World during these trying times. I’ve seen the moments you’ve created at home and around our property showing your sense of optimism and determination to keep the magic alive.

I’m honored to have the opportunity to work with such an incredible team as we take these steps forward to bringing the Disney magic back as soon as we can.

In the meantime, please take care of yourselves.
 
I wasnt able to listen. Can someone tell me if anything was mentioned about reservations without tickets? Can you still add tickets?

At some point you can get tickets. Where you will fit in the priority order we don't know but based on how the statement reads, people with existing tickets and APs will be first.
 
Just as an FYI on adding to an existing reservation - I have a resort/ticket package for the week after labor day at AKL. Just went in and tried to add a ticket for MNSSHP but it has been moved to the "No Schedule Available" section. Makes me think that for now, they just cut off all ticket purchases until they figure out how to handle this phased system.
 
Just got back home, apologies if this has already been posted, this is the letter on the HUB from Jeff Vahle

As you know, we began welcoming our Guests back to Disney Springs last week, and it’s wonderful to see them enjoying themselves as we continue to open more venues. I was glad to be there with the team for the reopening and was inspired by how excited our Guests were about being back with us.

Now we’re pleased to share that more magic is coming back. Earlier today, we submitted a proposal with the Orange County Economic Recovery Task Force on our plan for a deliberate phased reopening of our theme parks and resorts.

Our proposal included plans to start with a reopening of Magic Kingdom and Disney’s Animal Kingdom on July 11 followed by EPCOT and Disney’s Hollywood Studios on July 15. These plans of course are pending Orange County and state approval of our proposal.

We also have plans for reopenings of some of our Disney Vacation Club resort properties as well as Disney’s Ft. Wilderness Resort and Campground beginning on June 22. Resorts at Hilton Head, South Carolina, and Vero Beach, Florida, will begin their openings earlier on June 15.

The planning behind the scenes to get us to this day has been extensive. These are extraordinary times, and we are proceeding with a deliberate approach. During this phased reopening, we will institute appropriate safety protocols based upon guidance from government and health agencies that focus on the needs of our Guests and Cast Members. These include:

  • An advanced reservation system for park admission,
  • Required face coverings,
  • Temperature screenings prior to entry,
  • Cashless transactions,
  • Physical-distancing practices and much more…
We’ll share additional information on these enhanced health and safety measures and operational changes for reopening locations with you soon. These policies are under continuous review and are subject to change as we continue to monitor conditions and receive guidance from health and government authorities.

We know there will be learnings along the way as we implement these new procedures. We will make adjustments as needed as we work through this together. While the Disney experience may look a little different, we still look forward to making magic for our Guests.

I ask for your support as we create an environment based upon the first of our four keys…safety. We all own a piece of our wellbeing here, so it’s important that we all are aware of our new guidelines. It’s also a shared responsibility with our Guests.

We were glad to welcome back many Cast Members as part of the reopening of Disney Springs. We will now begin to reach out to some additional Cast Members and call them back to work. They will focus on operating our parks in a responsible way while also providing the magic our Guests have missed. We will keep you updated in the days and weeks ahead.

I want to thank you all for your dedication, creativity and passion for Walt Disney World during these trying times. I’ve seen the moments you’ve created at home and around our property showing your sense of optimism and determination to keep the magic alive.

I’m honored to have the opportunity to work with such an incredible team as we take these steps forward to bringing the Disney magic back as soon as we can.

In the meantime, please take care of yourselves.
Welcome back!!😁
 
I'm thinking I may want to add a few more ADRs just for that purpose in case they restrict even those with Hoppers to one park unless you have an ADR.

I can't even book ADRs for October. Only Wine Bar George at DS shows as available.
 
Be interesting. If they are going to start the clock on APs again (even start charging people for them again as many Florida residents are on a monthly payment plan) but then drastically limit capacity to the point you can't go....that's going to anger a few folks.
 
Just as an FYI on adding to an existing reservation - I have a resort/ticket package for the week after labor day at AKL. Just went in and tried to add a ticket for MNSSHP but it has been moved to the "No Schedule Available" section. Makes me think that for now, they just cut off all ticket purchases until they figure out how to handle this phased system.

They have. no reservatiions or tickets can be bought at present.
 
So are all ticket sales stopped no matter what? I have a room only reservation in September without tickets yet. Do I just need to wait and hope they open ticket sales again?
 
Disney is looking at having relaxation zones where guests can social distance and take off their masks. That’s good news for most.

Doesnt the idea of a relaxation zone kinda send the wrong message? What are they going to do? Have little areas marked off 6’ apart and say “ good to go, take it off “

I assume you find areas in the park itself away from people if that was the case

I do understand why they wanna do it though
 
Be interesting. If they are going to start the clock on APs again (even start charging people for them again as many Florida residents are on a monthly payment plan) but then drastically limit capacity to the point you can't go....that's going to anger a few folks.

They didn’t start the clock in Shanghai. Hope they don’t in WDW too, or allow people to remain paused at least.
 
So are all ticket sales stopped no matter what? I have a room only reservation in September without tickets yet. Do I just need to wait and hope they open ticket sales again?

Yes. Until existing APs and ticket holders are put in the new reservation system which will be done in phases they are not selling any new tickets.
 
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