Cruise and Theme Park Operational Updates due to Coronavirus

[koszmok]

I assume today 18/06/2020. Or I just wish ?! From the context of the original post it feels TODAY.

Today Thursday? Or next week Thursday?

Ah but did they specific WHICH Thursday?

I'm betting on Thursday June 32nd.

I guessed wrong the original poster ( moderator of the other forum) just said it`s next Thursday (US) and next Friday (UK).
Since then another poster on the same forum was given the same info...by phone CM

It makes sense as I mentioned a couple of (maybe a couple of hundreds ) pages before it coincidence with the date until the UK booking holders have to decide to cancel/rebook/keep.

For those who missed the original post it`s just a RUMOR about the info about the new reservation system being released on Thursday.

My bet on SOON is next Thursday the 25th of June !

 

[Friendlyadvice2]

Why would anyone call to request a refund when you dont know what the refund is? There is no standard they legally have to meet for a refund. They could send you a $5 Disney gift card and call it a refund if they choose to. Going in blind when making a decision of Refund vs Extension is the issue for myself and DGsAtBLT. I’m able to get the Gold card with my DVC, so its not a huge deal for me. But I’m fully understanding of people that have the Platinuim pass that costs 1,200 dollars per person and are now rumored to lose out on many of the perks that had them buying those passes in the first place.

We can keep saying “stop complaining until things are official” but then they become official and you’ll say “stop complaining, at least theres still a park to go to”. This is a rumor thread on a page dedicated to a vacationing spot that costs ALOT of money. I think people are as entitled to being upset as they are the people saying they’re not upset

They announced that AP holders had the option of getting a 1:1 extension of the annual pass based on the number of days that the parks are closed or request a prorated refund for the amount of time that the parks are closed. I think the latter is what the previous poster is talking about.

You're making a bunch of assumptions and getting yourself angry.

My Gold AP due to expire 9/17/20 was auto extended for 4 months to 1/17/21 yesterday evening. I called the VIPassholder line and requested a refund instead and asked how they were calculating it. The girl, who was with the internet help desk because they were "slow" and taking the overflow calls for the AP line, advised that she needed to fill out a form, took my number and email, and advised that I would be contacted with the refund amount and could then make a decision on my choice. She advised that the prorated days would be used in the calculation. This really isn't that difficult and I'm glad they're offering us the choice because I have no trips later this year.

 

[cakebaker]

This is kinda why I’ve been team negative all along. So many people were super optimistic and ended up crushed. I think that is still going to happen with a lot of people who are going this summer but nobody can say they haven’t been warned at this point.

It’s not because I’m an apologist, but because things have looked bleak since before the parks even closed. I pulled back from reading and posting here in February or so because I felt my March trip was in jeopardy. You’re right, a lot of the more negative aspects we have worried about have come true. I’m applying this to both Disney and non Disney aspects of this pandemic. Guess who had mentally prepared herself for the extended school cancellation in March when other people thought we were just going to be out for the initial 2 weeks they were saying? This girl, lol.

Sometimes being glass half empty pays.

I stayed away from the boards for a good long time after our March trip was cancelled and I wasn't all that involved even before. I missed all the initial rush of postings about the closure because it just didn't make any difference. They were closed, trip was cancelled at the last second, nothing to do but just get over it.

I did think our June trip was relatively safe, definitely wrong on that one! I'm sure once the intial surprise of all these changes are over, I'll slack off here. We definitely won't be going back until some kind of normalcy returns and that could be a very long time, if ever.

 

[hereforthechurros]

This is probably going to sound snotty and I really don't mean it that way, at all, but what is there to plan besides dining? There are currently no fastpasses, most special events have been canceled, no parades or fireworks and some places will be closed. Other than knowing where you'll be staying, there isn't anything TO plan right now.

Speaking for myself but with our reservation the first week of August we don't know what parks we can visit or what resort we will be in. These determine whether or not we will rent a car, what dining we will book, how much in gift cards to buy to be determined by what dining we can do. Not freaking out over it by any means but answers would be helpful!

 

[SaintsManiac]

Someone on the AP extension thread reported that their platinum out of state pass was extended. I know some people in here were waiting for that.

 

[DGsAtBLT]

I stayed away from the boards for a good long time after our March trip was cancelled and I wasn't all that involved even before. I missed all the initial rush of postings about the closure because it just didn't make any difference. They were closed, trip was cancelled at the last second, nothing to do but just get over it.

I did think our June trip was relatively safe, definitely wrong on that one! I'm sure once the intial surprise of all these changes are over, I'll slack off here. We definitely won't be going back until some kind of normalcy returns and that could be a very long time, if ever.

I’m more tolerant of the Disney cuts and procedures (although no way would I do FL summer in a mask) but less okay with the risks of travel and the risks of Florida itself, especially given how well we’re doing where I live. I think it’s going to be a long time until we return too .

BUT if that vaccine ever happens I am booking a trip immediately after being injected lol.

 

[Ninjagrrl]

I don’t think it’s documented anywhere but people have reported being told on the phone it was a pro rated refund of what they paid for their pass for the exact amount of days the parks were closed.

I just wish they would make it clear if there is a deadline to request this by.

I was told exactly that.

 

[Mit88]

I don’t think it’s documented anywhere but people have reported being told on the phone it was a pro rated refund of what they paid for their pass for the exact amount of days the parks were closed.

I just wish they would make it clear if there is a deadline to request this by.

And thats what I think it’ll be, but without knowing for sure, why take the risk? My $1 remarks are just hyperbolic. But we’ve seen many times (cough) Sven/Fin (cough) that phone CMs are prone to give out false information to guests to give them a temporary sense of optimism just to find out later that its not true.

And if we’re to believe phone CMs, then I think its fair to believe Scott Gustin when he has reported a lot of these rumors, but on here we’re told not to plan for those rumored until they’re made official. Just seems hypocritical

I dont want my pass extended if I’m able to get a pro rated refund. But I’m not going to opt for the refund until I know what it is. And I think that’s fair. So if they’re extending passes without warning, and you can no longer opt for the refund once you’ve been extended, people have every right to be ticked off.

But as I said last night, I think the extensions are being done for the possibility of expired passholders coming in July and extending everyone, even if you’re not going in July or August is just a temporary bandaid. But I also think that it’s completely fine to believe that that isnt the case and the rug will be ripped from beneath out feet

 

[Mal6586]

Someone on the AP extension thread reported that their platinum out of state pass was extended. I know some people in here were waiting for that.

That was me. My roommate's has been extended, but not mine yet.

 

[dislee1164]

Someone on the AP extension thread reported that their platinum out of state pass was extended. I know some people in here were waiting for that.

Thanks - I'm an out of state AP and mine has not been yet. I will keep checking!

 

[cakebaker]

I’m more tolerant of the Disney cuts and procedures (although no way would I do FL summer in a mask) but less okay with the risks of travel and the risks of Florida itself, especially given how well we’re doing where I live. I think it’s going to be a long time until we return too .

BUT if that vaccine ever happens I am booking a trip immediately after being injected lol.

The rising numbers in the end, were a factor for us as well. Although where we're at, which has always been relatively safe, is bad now and going to get worse after a little mass gathering scheduled here this weekend. And nope, not discussing that at all! Just saying, it's a factor. We are personally back on mostly lock down. It's hard to justify a trip to WDW as being safe when I don't think it's safe to go to the mall.

 

[TheMaxRebo]

I would say that in most cases, but not with Disney. I've learned, thanks to an unhealthy amount of time spent on these boards, that people will rage and storm about WDW and still go back over and over.

Oh I fully agree most (if not all) will go back - I was more thinking of how they talk about Disney with their not as hard core friends ... As they *as* positive about it or giving of a negative vibe which would lessen the chance of those friends now going their to check it out

 

[DGsAtBLT]

And thats what I think it’ll be, but without knowing for sure, why take the risk? My $1 remarks are just hyperbolic. But we’ve seen many times (cough) Sven/Fin (cough) that phone CMs are prone to give out false information to guests to give them a temporary sense of optimism just to find out later that its not true.

And if we’re to believe phone CMs, then I think its fair to believe Scott Gustin when he has reported a lot of these rumors, but on here we’re told not to plan for those rumored until they’re made official. Just seems hypocritical

I dont want my pass extended if I’m able to get a pro rated refund. But I’m not going to opt for the refund until I know what it is. And I think that’s fair. So if they’re extending passes without warning, and you can no longer opt for the refund once you’ve been extended, people have every right to be ticked off.

But as I said last night, I think the extensions are being done for the possibility of expired passholders coming in July and extending everyone, even if you’re not going in July or August is just a temporary bandaid. But I also think that it’s completely fine to believe that that isnt the case and the rug will be ripped from beneath out feet

Im going to be super annoyed if that’s the case too (auto extensions blocking refunds). Especially given that I got nowhere on the phone yesterday and have been on hold for an hour today after a CM put me through to a supervisor.

I felt like peak Karen asking to speak to a supervisor . I swear I did it as nicely as possible.

 

[Mit88]

I was told exactly that.

A Disney bus driver told me over the phone that there will be a secret park hopping tunnel that runs under all of WDW that certain guests will be able to use

 

[Moliphino]

I highlighted the wrong part of his statement where he said

“prorated refund for the amount of time that the parks are closed.”

It does not say that in the statement released by Disney. It says a partial refund. The definition of partial ranges from $1 to the amount that you actually paid for the item, or in this case, the pass.

It says "a partial refund for the park closure period". Wouldn't that mean you get a refund for the days they're closed?

 

[vinotinto]

Someone on the AP extension thread reported that their platinum out of state pass was extended. I know some people in here were waiting for that.

Our out of state Platinum APs that had expired on March 31st and had disappeared from MDE, have reappeared and have been extended with the correct expiration date (July 26)! July 26 is the last day of our upcoming trip (that is, if we still have a resort to stay).

I may or may not have been compulsively checking every hour since yesterday. LOL.

Now, I just need my travel dates to open for modifications, and to be able to drop the 9-day PH+ tickets that I have in there (and not lose my 35% off)...

 

[Friendlyadvice2]

And thats what I think it’ll be, but without knowing for sure, why take the risk?

Evidently, you're not grasping this. It's literally a no-brainer to call and have them calculate the refund amount; zero-risk involved. They will contact you and advise you of the amount and you can then choose if you want the refund or the 4 month extension. Why would anyone not call and have it calculated so they can make an informed choice. Might even cut down on the number of baseless posts on this thread.

 

[Mit88]

It says "a partial refund for the park closure period". Wouldn't that mean you get a refund for the days they're closed?

Not necessarily. In this case the “for” could basically be in place of “because of”. They’re giving out partial refunds because of the parks closure. If it was a prorated refund, then they’d state that. But using the wording they did, it doesn’t give out anything definitive

 

[Auntrosie]

I check in on 07/15 I’m hoping today for an email requesting that I confirm my reservation.

 

[focusondisney]

I’m more tolerant of the Disney cuts and procedures (although no way would I do FL summer in a mask) but less okay with the risks of travel and the risks of Florida itself, especially given how well we’re doing where I live. I think it’s going to be a long time until we return too .

BUT if that vaccine ever happens I am booking a trip immediately after being injected lol.

I have been waiting it out on our July trip but Florida’s numbers the last week or so have definitely made my decision for me. I just spent 3 months locked down to avoid getting sick. I’m not gonna throw that out to travel to WDW right now. Still have my September trip, so hopefully things will stabilize by then.