concierge rules at gf

[lookingforward]

I AGREE!!!!!!!! I hope the original poster hangs in there with this board because it really is a great way to learn about Disney.

 

[gepetto]

Originally posted by mousehut101
And they will raise them when they see fit...not if they have to pay for an extra cookie and soda one day.

Concierge service is more than cookies and soda. AKL has African wines. How about the expensive cordials they put out in the evenings or the food from the restaurants? And yes, if people continue to bring in their non-paying friends the prices will go up.

 

[GoofyDisney]

It says "Welcomed Guest" under User Names for a reason. Let's not villify someone for asking a question. You can state your opinion without being ugly. "Disney Veterans" should know better.

It is some peoples opinion that someone visiting Concierge should not also snack. That is fine.

But have a great trip no matter what! And whether you snack or not...go peek at the Concierge level. Any guest can ask at the front desk for a tour of the Concierge levels. (and any suites if they are unoccupied)

 

[mkellym]

GEPETTo... You're taking this waaaay to personal! Lighten UP!

 

[mousehut101]

I definatly agree with mkellym. You need tor really lighten up and accept other people opinions as well. The origional poster wanted a group of opinions. Not just yours.

 

[PlutoPal]

Hey Gepetto, why do you care about this so much? ContempoSMT stayed in a concierge room a couple of years ago and when I went to visit him at the GF, we went to the place where there is food and we just hanged out there and ate the food. There were barely any people there! Are you saying you want me to send the money for the food to Disney just because I am not paying for a concierge room? You have got to be kidding me!!!!!!

Here's a situation, you tell me if I'm right ok bud?

You are at WDW and are staying in a concierge room. You have relatives that you met down there and they arent staying in a concierge room but want to come over and hang out and relax while eating food on your concierge floor. Would you say no, you cant come over? Or would you make them pay for the food?

PLEASE, give me a break!

 

[CaliforniaDreaming]

Come on folks, lighten up a bit. The original poster has gotten a variety of answers. If the staff tells the guests of the guest "to enjoy the services" or if a CM takes you on a tour and allows you to take advantage of the concierge service, that is one thing. But, concierge levels are meant for the use of the registered guest(s) paying for that level of service.

And, yes, as the cost to opperate the concierge levels go up (food and/or services) the rate will rise to pay for those expenses (in addition to the yearly price increase, which possibly includes an increase in price for these kinds of things).

Check with the concierge and see if guests of yours may also use the service. Then go with their answer.

 

[Tinky]

ummm the tension is definately upsetting the tiki gods... people, people, people, agree to disagree and.... move forward.. please???
<can you tell i'm totally non-confrontational?)

 

[Tinky]

ummm the tension is definately upsetting the tiki gods... people, people, people, agree to disagree and.... move forward.. please??? And while moving forward, please make sure to keep your arms and legs inside the vehicle.
<can you tell i'm totally non-confrontational?)

 

[suzywindy]

My DH called the RPC Concierge staff and asked. I had the same question as this post. There are 8 of us going in 3 different rooms. We are in the RPC, my daughter and husband will be in the Sugar Loaf, and friends of ours in a regular room. We also questioned about bringing someone back. However, every trip -no matter where we stay we always wind up going back to someone's room - either to drop off packages or get changed. So we were wondering how to handle this when we go back to our room with a relative or friend with us, so we called because we did not want to feel uncomfortable ourselves = let alone anyone in our family as we are not trying to get away with anything. They told my husband not to worry, guests simply stopping in were ok as long as we were with them. I also do not want to feel uncomfortable stopping by my daughters room at the Sugar Loaf - but I doubt I will be looking for something to eat.

Can't wait!

 

[Disneydenise]

This board is great. I think we need to start a new debate over the mugs. I often wonder why people ask any questions regarding something that could possibly start a moral discussion. It really only gives the holier than thou crowd a forum.
The self rigteous should have a forum just for themselves.
If I am at the GF staying concierge and you really want a cookie come on by and I'll see if I can *steal* you one. Mickey probably won't mind anywhere near as much as the moral police of this board.

 

[dumboroo]

I am not sure about Disney's policy but, some congeries charge their guests a fee each day they bring a guest in to the lounge.
I don't think you would devour all the food in the lounge if you sat there for fifteen of twenty minutes. So go ahead, visit your brother and see the lounge for a brief time, but I would suggest you don't stay the whole day.

I have had an experience at a hotel (not in Florida) where the lounge was packed with non concierge guests. Before I start I don't want anyone to think this is what the poster was planning on doing.
Each time I would go in to the lounge there was a large group of people, about eight to ten, that had pulled most of the tables together to form a big one so they all could sit at it. Needless to say there were not many places left to sit. The group would never completely leave, a few at a time would leave to go shopping, but there were always at least three people left. They would drink up most of the wine and liquors in the lounge as well as eat most of the food. I naturally figured that they were all concierge guests, it turns out only two were. This revelation did anger me, because they were ruining other people's experiences, I hoped the extra people were being charged a fee.

I think this kind of abuse of the lounge services is uncalled for. Large groups of people do make others mad, but if one person comes in for a brief amount of time it is okay.

 

[Cinderella]

Gepetto is entitled to his/her opinion and does not deserve to be attacked for not agreeing with the majority. If I had paid good money to stay at concierge level - I would not be happy if others were using the facility for free, anymore than I would like hordes of people from other resorts coming over to use my hotel pool.

To the original poster - I am sure visiting your brother's room won't be a problem but, if you want an official answer as to whether you would be able to join him for snacks in the concierge lounge, maybe you should call CRO, or call the hotel manager directly.

 

[hmp2z]

I think that there is a difference between visiting a concierge lounge with a paying guest, while that paying guest eats, and between a friend coming in and helping himself to food that he hasn't paid for. If you stop by to say hi to a friend who's having dinner at the Cape May buffet, do you help yourself to some of the desserts while you're at it? If you accompany a friend to the doctor's office, do you expect a free exam? If you go to the movies, would you let friends in through a side door? The answer to all three questions is no, of course not. It's not just tacky - it's improper. If you haven't paid for the service, you should not use it. There's a word for this: stealing.
Now, this is not to imply that the original poster meant this - perhaps he or she just wanted to know if they could hang out in the lounge while their friends ate the food they had paid for. In this case, if it's okay with the concierge, then I see no problem with it.
I think that, as far as the complaints for self righteousness, it's not really an issue of that. It's more a matter of some people who will take what isn't theirs, and help spoil it for the paying customers who have, after all, paid a premium for this service.
Cheers!
Heather P

 

[Patrick IL.]

Ok guys second and last reminder by a moderator on being rude. There is no reason for it. When I have stayed concierge the "staff" was very familiar with the guests. I think they would realize when people were bringing in other guests. I do not see a problem with someone visiting your room. I do believe they may have a problem with guests having other folks enjoying the treats in the lounge. This of course is my opinion, I do not work for disney. The question would be best answered by guest services at that individual resort.

 

[amw5g]

I hardly think this is an issue of morals or the moral police. In a capitalist system, you are given service in return for paying a fee. If you do not pay, you do not get the benefits of the service. Any other way would be what, class? Communism! I could see perhaps a communist Vietnamese or Chinese person feeling entitled to something for which they did not pay, but anyone else in the free world should be able to grasp the nuances of "Money for Goods" trade.

We have a whole section of local, state and federal laws set aside for dealing with people who believe themselves above this protocol. "Taking property belonging to another with the intent to permanently deprive the owner of the property" is larceny. If the value of those goods reches a certain threshhold, it is called "grand larceny". When you purposefully walk into the concierge lounge and deprive other guests of using the service for which they paid, whether it be a cookie, a glass of water or occupancy, you are committing a fraud against those rightful owners.

This August, when I'm staying at Wilderness Lodge concierge level (probably the only time) for my honeymoon and you decide that your perfectly adequate standard room entitles you to partake in the concierge perks for which I have paid, I am going to make sure you hear the full length of my disgust for your larceny. You will not be allowed to leave until the I have exhuasted all available sources of wrath. You will also know what it means to be called a thief in front of any nearby friends and family. Should you have children in the room, I will ensure that they forever understand how their mother or father stole property that did not belong to them and how they should be ashamed to share a name and genetic makeup with the perpetrator! All bow before my tirade! Well, maybe not quite that far....

This is not morals ladies and gentlemen- morals imply room to argue and dicker based upon intanigble sets of values. There is no way to justify theft of concierge services. Why don't you go try to take some "unused" money from the bank and se how far your moral argument gets you.

Won't someone think of the children!?

-Andrew

 

[Patrick IL.]

I think we have pretty much reached impass here. I am locking this since it has more turned into a debate then a simple question and answer session. Opinions are wonderful, but the negitivity is not. Anyone wishing to actually have a debate on this subject feel free to start the topic on our debate board.