Compensation when airline REALLY messed up your trip? UPDATE heard from USAir post 47

[ExPirateShopGirl]

Just one final loose end and then hopefully we can be done with this thread...
For anyone who was wondering,
US Air contacted me once again today to apologize for over looking Rebecca (my daughter) in the issuance of the vouchers in their last e-mail, and issued one more for her.
I think they have acted appropriately in the handling of this issue - they responded quickly and adequately and so, having faith that they will take care of us to the best of their ability, I will be happy to fly with them in the future.

As I stated before... money makes all the difference. Of course you'll have to fly with them again in order to use your vouchers. Just make sure you show up to the airport in time for your flight!

 

[jadejazzkayla]

Just one final loose end and then hopefully we can be done with this thread...
For anyone who was wondering,
US Air contacted me once again today to apologize for over looking Rebecca (my daughter) in the issuance of the vouchers in their last e-mail, and issued one more for her.
I think they have acted appropriately in the handling of this issue - they responded quickly and adequately and so, having faith that they will take care of us to the best of their ability, I will be happy to fly with them in the future.

excellent! you did a great job. it's comforting to know that there are companies out there that can admit when they are wrong. sorry this happened to you and your friends.