cancelled reservation with OTUP

[wench]

So, I bought 24 OTUP's to stay a night at WDW this summer in conjunction with a work trip. Then the trip got cancelled, after my boss swore that wasn't going to happen. Anyway, I knew however slim the chances of cancellation were, that it was still possible, so I had a backup plan for the points. I have a reservation already booked at VGC for this summer & figured I could have MS reallocate the points, so that those points are used in that reservation. MS had confirmed for me that once you cancel a OTUP reservation they basically turn into banked points with the same limitations, so I figured this wouldn't be a problem. With all this in mind, I cancelled that reservation earlier today online.

But, now I've decided that maybe I'll do a quick weekend trip in October to surprise my son with a Halloween party. Problem is, I'd like to try for something tomorrow morning, but the OTUP/banked/holding (or whatever they're called now) aren't showing anywhere on my account. Does anyone know if there is just a delay for them to show up after a cancellation, or can I only access them now with the help of MS?

 

[disneynutz]

You need to book through MS.

Bill

 

[wench]

I guess I have enough points to grab the 1st night if available. Then I could just call MS when they open & add the 2nd. Thank you so much for the help!

 

[LauraLea]

OTUPs are like transferred in points, you cannot see them in your online account. You have to call MS to use the points.

Laura