We stayed YC concierge July 4-11, 2003. We loved it!! Everyone was so friendly and just seemed willing to go the extra mile. When I was leaving one day for the park, I mentioned to Theresa at the desk this was the day we were eating at Les Chefs de France and she said, "Let me make sure you get a window seat." She started typing on her computer and sure enough, without requesting it when we arrived, we were escorted directly to a very nice table by the window. Of course the very best thing at YC concierge is Amy Jacobson who is an itinerary planner there, but she also does BWI so you could use her at either resort. She's the best! We enjoyed the lounge. Not too big, but comfortable and well appointed. The food was always good. And they always had something special for the kids. You can ask for juice boxes for the kids too although they don't have them put out anywhere. Sodas are kept in the bottom of the cabinet and are there for you all day if you like. Breakfast was plentiful with donuts, pastries, coffee cakes, fruit, cereals, bagels, toast, coffee, juice, soft drinks, etc. Midday had chips, salsa, crackers, cheese, sometimes small sandwiches, vegetables and dip, that sort of thing. Evenings had a variety of dishes including several hot dishes, chicken wings, terriyaki chicken, meatballs, etc. The kids always had PB&J sandwiches and at night a hot dish like macaroni -n-cheese or something. The maids were always good and we never returned to the room that it hadn't already been serviced. We were is 5183 and our view was breathtaking. If you are looking at the back of YC entrance we were just to the right of the back entrance on 5 th floor. Dead center view of Crescent Lake and the Lighthouse. The lights at the Boardwalk at Night were beautiful and I was kind of glad that we were able to see that, if we'd been staying there it wouldn't have been part of our view. If you have any specific questions, I'll be glad to try and help. We just loved YC concierge and I'm yearning to go back again. I had thought of planning a quick weekend trip and staying at one of the values, but I keep thinking about YC concierge. Maybe it's true what I've read. Once you've done it, it's really hard to go back to anything else.