I called for a bounceback today. I had hoped for early September, maybe 5 nights at YC waterview CL & 2 or 3 nights in a king standard CL @ Contemporary before or after. The CM had a little trouble understanding exactly what rooms & dates we wanted. He couldn’t find anything at YC CL. He finally said he wanted to check with Guest Services because he could see some rooms but couldn’t book them. I was on hold for quite awhile, as he tried with them. I told him we’re flexible with dates & would stay just at YC if he could get that. Eventually he came back & said GS was able to get us a resort view CL room for our whole stay but CR wasn’t available at all.
I’m really concerned about the resort view category. The 1 time I booked a standard view CL we got the last room on the floor & looked over a dumpster. I really can’t tolerate the thought of being in that room again. I wish it was like other discounts where you can see what’s available online. Because we can be flexible I would like to play with it myself & move my dates around to make it work. I was on the phone for an hour. The CM worked hard & I appreciate they did get me the 35% off, so I booked it for now. But I’ll keep checking for any other discounts.
In 25 years of precovid CL stays I never had trouble getting a bounceback rate for YC WV CL in early September. In hindsite I could have asked him to check some other dates, like end of August. But my husband & I came home with Covid, I’m doing fine but he’s pretty sick. After an hour I just wasn’t thinking right & had to get off the phone. I wanted to book an April trip too, but I’ll call back for that tomorrow. Oh, BTW, he heavily encouraged
trip insurance (it’s hurricane season you know), pushed a package & the dining plan. Actually he pushed for adding trip insurance before he even started looking for the room.
Anyway, with Guest Services help, I have resort view CL at YC September 5-13 at 35% off.