Booted from AKL Club Level for 50th Celebration Week…*update page 15*

Avery&Todd

DIS Veteran
Joined
May 20, 2010
OK, I can buy that if you are sure this is fact. Now given that the extensions were allowed using Disney's points and the owners points were allowed to expire there can not be a glut of points in the system therefore the borrowing restriction is unnecessary. Maybe I'm missing something 🤔
People had the temporary contracts added to their accounts from resorts they did not own that held the points that were given to them by Disney. People were also told by CMS that the points would be from XYZ resort (more reports were they saw RIV). Those temporary contracts were not added until after the owners points expired and they had to call to use them.
This is what happened with me - we had points that were to be used during the shutdown and would have expired but they granted us an extension...we own at CCV but the "refreshed" points were given to us for a different resort @ the Grand Californian, so when I go to book I see this:

591127
 

js

Been around since before the disboards 90s crash
Joined
Jan 18, 2000
This is what happened with me - we had points that were to be used during the shutdown and would have expired but they granted us an extension...we own at CCV but the "refreshed" points were given to us for a different resort @ the Grand Californian, so when I go to book I see this:

View attachment 591127
Hi.
I thought my account was wonky for almost a year. We only own at SSR and this is what I get. I once had Poly points transferred into my account and now I show this but does it mean I have the transferred points sitting somewhere to use? I never wanted to call and get it fixed since I was woerried they would just mess up my account. But now maybe I should? Thanks.B80E5F5E-2D42-4EF4-9D1A-509840E3C3C6.jpeg
 

Sandisw

DVC Forums
Moderator
Joined
Nov 15, 2008
Hi.
I thought my account was wonky for almost a year. We only own at SSR and this is what I get. I once had Poly points transferred into my account and now I show this but does it mean I have the transferred points sitting somewhere to use? I never wanted to call and get it fixed since I was woerried they would just mess up my account. But now maybe I should? Thanks.View attachment 591227
My transferred points contract disappeared as soon as the UY they were from entered the new one. It was a June UY, and is no longer there.

It remained after I had used all the points since it was also on the dashboard and showed 0 there.
 

js

Been around since before the disboards 90s crash
Joined
Jan 18, 2000
My transferred points contract disappeared as soon as the UY they were from entered the new one. It was a June UY, and is no longer there.

It remained after I had used all the points since it was also on the dashboard and showed 0 there.
Thank you. I doesnt show on my Dashboard so I dont know how many points, if anything, are there. Perhaps I should just call and see if there are any transferred points just sitting there.

Thanks so much!
 

Avery&Todd

DIS Veteran
Joined
May 20, 2010
Hi.
I thought my account was wonky for almost a year. We only own at SSR and this is what I get. I once had Poly points transferred into my account and now I show this but does it mean I have the transferred points sitting somewhere to use? I never wanted to call and get it fixed since I was woerried they would just mess up my account. But now maybe I should? Thanks.
Yeah, there are no more points left there to "spend" as I've already used them but I'm assuming since they're from a year that is listed on my dashboard that they'll stay until then.....

I'd love to have more points though!
 

mzozzietj

Next trip: August 2021
Joined
Aug 10, 2010
So checking in, have we heard of anyone getting calls to be moved recently? I haven't seen many new posts about it since the rush a week or so back. We still have a couple nights booked in a value studio in August. I want to start up on an owners locker but am hesitant incase we are moved. I did call about something else so I asked while on the call but they don't know which reservations are impacted.
 

Sandisw

DVC Forums
Moderator
Joined
Nov 15, 2008
So checking in, have we heard of anyone getting calls to be moved recently? I haven't seen many new posts about it since the rush a week or so back. We still have a couple nights booked in a value studio in August. I want to start up on an owners locker but am hesitant incase we are moved. I did call about something else so I asked while on the call but they don't know which reservations are impacted.
It seems like it may not be all rooms at once. In terms of Owners lockers, it’s easy to switch where they bring it once set up. You go online and edit. I did this for my June trip when I went from Poly to BLT just one week out!
 

mzozzietj

Next trip: August 2021
Joined
Aug 10, 2010
It seems like it may not be all rooms at once. In terms of Owners lockers, it’s easy to switch where they bring it once set up. You go online and edit. I did this for my June trip when I went from Poly to BLT just one week out!
Thank you! I'll get us all signed up then. Appreciate the feedback
 

Tiberella626

Mouseketeer
Joined
Jan 4, 2020
Yes, I know the title is very clickbaity, and I apologize! I’m just a little upset at the moment.

Just me and the kidlet are booked for a 50th Celebration trip (for October 1st) and are booked at the DVC side of AKL CL for a week. We just got a call from Member Services saying that due to “maintenance issues” they are moving everyone on that floor (the same floor as the lounge) to the hotel side. Our options are to accept or cancel. I pushed back a little, politely, asking why the maintenance just happened to be every club level room on the same floor as the lounge exactly during the 50th celebration, and why we were being downgraded to a room far from the lounge and without the kitchenette, which I really like to have as a minimum when staying there. She said that other owners had shared the same concerns (duh) and that if I wasn’t cancelling, then my MDE should show the update at some point. I have some difficulty believing that they are moving all of the rooms during that time.

My question is- do you think we have the option to refuse to move? My sense is no, but this is a big downgrade for us as far as I can tell and we are not thrilled with losing the benefits of the kitchenette and the proximity to the lounge. The timing is really suspect to me on this one, with our reservation spanning the 50th and all of the rooms apparently being moved out (or so we were told- this might not be the case). It’s disappointing, to say the least, but if this is in fact a fair trade, I’d love to hear it :).
All the talk and argument aside on this page. My first thought would be to ask for at least club access. If no one is in your room and they have moved others out as well there is no reason they couldn't make your magic band access the lounge. If I was in a studio already I would be ok with that personally. No microwave stinks but they may be able to get that for you as well. If I was in a one or two bedroom a hotel room is not acceptable.

We had a cash/hotel room trip booked for April 2020 for club level and obviously cancelled due to COVID. They called and offered us a one bedroom standard view. That was very nice but still not enough to make up for a club level savannah room. If I am at AKL, I am giving up a ton of convenience, Imma need that savannah view. No matter what we still turned it down because I was going to be our kids first trip and without character meets I decided to wait. We were not yet DVC at this point either.
 

myth2001

Mouseketeer
Joined
Feb 8, 2020
Just an update, my affected reservation (value studio) is now showing in MDE as “Savanna view” room only reservation
 

to be tink

Mouseketeer
Joined
Aug 30, 2007
Just an update, my affected reservation (value studio) is now showing in MDE as “Savanna view” room only reservation
Did you get a phone call letting you know this was happening? So stressed about my 9/26 - 9/30 reservations!!!
 

n2mm

aka WALTSGIRL
Joined
Oct 9, 2000
Figured I’d jump on here. I booked a jambo value room for my daughter for nov 9th, just now I was on my dashboard and it doesn’t say booked next to it. It was red writing saying it can’t load my travel plans for that reservation. Is this something I should look into? I booked it in case she has to come in early for her trip. She’s at Bwv starting the 10th for 5 nights. She really wouldn’t care as long as they have a place to sleep, but availablity is slim for November
 

mzozzietj

Next trip: August 2021
Joined
Aug 10, 2010
Figured I’d jump on here. I booked a jambo value room for my daughter for nov 9th, just now I was on my dashboard and it doesn’t say booked next to it. It was red writing saying it can’t load my travel plans for that reservation. Is this something I should look into? I booked it in case she has to come in early for her trip. She’s at Bwv starting the 10th for 5 nights. She really wouldn’t care as long as they have a place to sleep, but availablity is slim for November
Yes I was just posting this in the official AKL thread as well! I have the same thing for our upcoming Jambo reservations and it’s not just for august it’s all of them
 

accm

Mouseketeer
Joined
Jul 9, 2018
Figured I’d jump on here. I booked a jambo value room for my daughter for nov 9th, just now I was on my dashboard and it doesn’t say booked next to it. It was red writing saying it can’t load my travel plans for that reservation. Is this something I should look into? I booked it in case she has to come in early for her trip. She’s at Bwv starting the 10th for 5 nights. She really wouldn’t care as long as they have a place to sleep, but availablity is slim for November
I was just coming on here to ask about that. We have a Savannah view studio booked for November 5th, and it’s not showing up properly under my account. I was wondering if it was something I should call about or just another glitch.
I’m annoyed, because I’ve been trying to modify that reservation, but I can’t even do that now, and if the room I want shows up, I won’t be able to book it since I have no points left, and can’t borrow online because of the resale borrowing glitch.
 

masupo

Mouseketeer
Joined
Mar 19, 2014
Figured I’d jump on here. I booked a jambo value room for my daughter for nov 9th, just now I was on my dashboard and it doesn’t say booked next to it. It was red writing saying it can’t load my travel plans for that reservation. Is this something I should look into? I booked it in case she has to come in early for her trip. She’s at Bwv starting the 10th for 5 nights. She really wouldn’t care as long as they have a place to sleep, but availablity is slim for November
I have a split stay between BWV & Jambo in January. I can't access either reservation. BWV dates are there but it does not say Reserved and there is no View/Modify button.

My Jambo standard view has the red writing. I also have a waitlist for my Jambo nights to try for a value studio. The waitlist does have the View/Modify button.

Since my Boardwalk reservation is affected as well I'm wondering if it's a system wide thing.

I have a stay at Riviera in Nov 2021 that is not affected.
 

n2mm

aka WALTSGIRL
Joined
Oct 9, 2000
I was just coming on here to ask about that. We have a Savannah view studio booked for November 5th, and it’s not showing up properly under my account. I was wondering if it was something I should call about or just another glitch.
I’m annoyed, because I’ve been trying to modify that reservation, but I can’t even do that now, and if the room I want shows up, I won’t be able to book it since I have no points left, and can’t borrow online because of the resale borrowing glitch.
I know you can’t do anything right. I should let my daughter know she might get called
 

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