My first reaction has been to send an email to MS. It was a few days ago and I had only asked about the lockoff premium as I hadn't yet read the POS and found the contradictions in it. I received a call from a very polite CM who didn't know what the lockoff premium was and just read from a script saying the reallocation was to balance demand across seasons. At the end of the call the CM whispered "I don't think there's anything you can do, this change is going to be done".
Then I asked for a copy of the updated POS, as I have an older one without the THV. They replied to ask to my broker.
I also asked in another email specifically about the paragraph in the POS we've been discussing in this POS, which prevents them to reallocate points across different vacation homes and they've yet to reply.
It seems to me that as a single owner they're just ignoring me.
I am not going to do a legal action as the next move. That is the last resort. I'm gathering support in order to go back to DVC and say: "I'm representing a group of X owners, can we get some answers?".
I hope someone will volunteer to help and take an appointment in person, otherwise I'll ask for a conference call and failing that I'll go Orlando in 2019 and willing to sacrifice part of my vacation to meet them.
Everything else failing, we'll do a legal action.