Holly’sMom
Earning My Ears
- Joined
- May 6, 2021
- Messages
- 10
In April, my husband, 5 year old and I rented DVC points for a Polynesian trip to see if we want to buy DVC. The rental through DVC rental store was great - they were super helpful and responsive. I didn’t realize that, when renting points, I could not book the magical express, so I waited on hold for an hour only to be told “this is why we discourage members from renting points”, which was not great. I know magical express is going away, but still.... the Polynesian was beautiful and the construction did not bother us at all. We missed the monorail, but understood before we went that it was not running. Cast members at the Polynesian could not have been nicer or more welcoming. The pool is fabulous and very well staffed. My daughter enjoyed the pool almost as much as the parks!
We missed having housekeeping. The room when we got there was clean, but there was some black gunk (mold) coming out of the water faucet above the refrigerator, which was pretty gross.
When we arrived at the Polynesian, our room was not ready, which we expected, as it was not yet check in time. We went to the gift store because we didn’t have sunscreen in our backpack and found out that all of Disney was out of sunscreen. That was a bummer, but not their fault that I forgot to put sunscreen in our backpack. We went to get ice cream and I ordered the advertised orange bird pineapple float. The woman working at the stand said they were out of orange birds, so I pointed to the shelf full of them behind her head. She then gave it to me with a cup of pineapple ice cream, not a float, but ok, it was still good.
Our stroller was taken while we had it parked in stroller parking in the Pandora area of Animal Kingdom. Unbelievably, when we told the cast member working there that our stroller was gone responded that somebody else must have taken it and WALKED AWAY. We were not trying to be high maintenance, but we rented that stroller at the park and were responsible for its return. Fortunately, when we found member services, they were very helpful.
Overall, a fun trip - we are still discussing the pros and cons of buying.
We missed having housekeeping. The room when we got there was clean, but there was some black gunk (mold) coming out of the water faucet above the refrigerator, which was pretty gross.
When we arrived at the Polynesian, our room was not ready, which we expected, as it was not yet check in time. We went to the gift store because we didn’t have sunscreen in our backpack and found out that all of Disney was out of sunscreen. That was a bummer, but not their fault that I forgot to put sunscreen in our backpack. We went to get ice cream and I ordered the advertised orange bird pineapple float. The woman working at the stand said they were out of orange birds, so I pointed to the shelf full of them behind her head. She then gave it to me with a cup of pineapple ice cream, not a float, but ok, it was still good.
Our stroller was taken while we had it parked in stroller parking in the Pandora area of Animal Kingdom. Unbelievably, when we told the cast member working there that our stroller was gone responded that somebody else must have taken it and WALKED AWAY. We were not trying to be high maintenance, but we rented that stroller at the park and were responsible for its return. Fortunately, when we found member services, they were very helpful.
Overall, a fun trip - we are still discussing the pros and cons of buying.
We personally LOVE the DVC resorts, the flexibility to have a 1 bedroom with a kitchen and laundry and the resort locations being in the "Disney bubble", so DVC made sense for us. I have a friend who loves Disney but gets a great hotel off site and enjoys their Disney vacation that she planned like 2 months out (maybe different now with theme park reservations though). Anyhow good luck on your decision!
